Customer Ratings & Reviews

Hi there, NehemiahR. Thank you for bringing this to our attention. We understand how frustrating it can be to encounter delays and repeated scheduling issues for your LG LDEL7324SE double oven range. While we’d love to assist further, delivery and scheduling are managed directly by Best Buy. We recommend reaching out to their support team for immediate assistance. You can contact them here: Best Buy Support & Customer Service - https://www.bestbuy.com/support
If you need any help with your LG unit once it’s delivered, please don’t hesitate to send us a private message on social media @LGUSSupport. We’re here to assist with setup or troubleshooting when needed.

We appreciate your understanding.
—Renzo

Hi, Delores. Thank you for sharing your experience with the LG Range (LDEL7324SE) model. We appreciate you letting us know about the oven calibration issue and service challenges.

For this model, one helpful step is to run the oven temperature calibration feature. You can access this by pressing Settings > Oven Calibration on the control panel, which allows you to adjust the oven temperature up or down in small increments to better match your cooking results. Using an oven thermometer during preheat can also help confirm whether the displayed temperature aligns with the actual interior temperature. For more guidance, visit https://www.lg.com/us/support/help-library/lg-range-troubleshooting-an-oven-that-is-not-heating--20150483199358. If further assistance is needed, please send us an email at [email protected] so our team can provide tailored support for your unit. ^Juvy

Hello there! We understand your inquiry and appreciate you sharing your thoughts about the LDEL7324SE freestanding double-oven range. It sounds like the split-oven configuration isn’t quite what you expected, even though the units themselves are working well.

Our intent with the LDEL7324SE’s design is to give you true dual-oven flexibility: the upper oven is great for smaller dishes or quick broiling, while the larger lower oven handles sheet pans, roasts, or full-size casseroles. The single shelf in between serves as the thermal barrier, allowing each cavity to maintain its own temperature independently. If that separating shelf feels too minimal, here’s a quick step you can take to ensure it’s seated correctly (which also optimizes the thermal seal and cooking performance):

Check and Re-Seat the Middle Shelf Properly: After sliding the shelf into its position, press down gently to make sure the shelf’s metal lip fits snugly into the side supports. Even if it looks like it’s in place, sometimes a slight misalignment can make the separation feel less substantial. When the shelf is fully engaged, you should notice each oven cavity holding its temperature more consistently—helping you get the most from both upper and lower sections.

Because you prefer a more traditional dual-door appearance, you might consider adding simple magnetic oven decals or a trim kit (available for some LG ranges) that visually breaks up the front even more, without affecting performance. Of course, if you’re ever weighing your options and want to explore other LG models with two distinct oven handles, our team can walk you through those configurations as well.
https://www.bestbuy.com/site/lg-7-3-cu-ft-freestanding-double-oven-electric-true-convection-range-with-easyclean-and-air-fry-stainless-steel/6574918.p?skuId=6574918
If you have any further questions—whether it’s additional tips on using the split-oven setup or exploring alternative LG ranges—please send us a private message on social media @LGUSSupport. We’d be more than happy to help you find the perfect cooking solution for your kitchen. We appreciate your feedback and are here to support you. —Renzo

Hi, Heather. Thanks for reaching out to us regarding the LG Range (LDEL7324SE) model. We understand your concern about your range problem, and we appreciate you bringing it to our attention. Your feedback is important, and we'd like to assist you further. Please reach out to our LG Service Team at 1-800-243-0000 and our team will be more than happy to explore possible solutions and assist with the repair process. Or you can send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your range. Our team will prioritize this and work with the appropriate service provider to expedite a resolution. ^Juvy

Hi, Matthew. Thank you for bringing this to our attention and sharing your experience with the LG Range (LDEL7324SE) model. We understand how important a reliable cooktop is in your day-to-day routine. We strive to provide reliable, high-quality products and ensure a smooth experience.

For electric ranges like this unit, if two burners aren’t heating, we recommend first checking the circuit breaker to ensure the range is receiving full power. Sometimes a partially tripped breaker can cause elements to underperform. Also, make sure the burners are properly seated and there’s no debris or residue under them. For more information, visit https://www.lg.com/us/support/help-library/lg-electric-range-gas-range-power-issues--1430141359009.

We’d like to assist you further. Please send us a private message on social media @LGUSSupport and our team will be happy to explore solutions with you. Your satisfaction means a lot to us. ^Juvy