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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 375 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard this dryer as a high-performing appliance that efficiently dries clothes in a short amount of time. Users frequently praise the convenient door design, the quiet operation, and the generous capacity that simplifies laundry tasks. Additionally, many appreciate the intuitive ease of use and the helpful connectivity features that provide added convenience to their daily routines.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 375 reviews
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Love the door that opens down and sideways

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this dryer because the door opens in 2 directions, and I love that feature. My washing machine is to the right of my dryer, and the door opens sideways from left to right, so it would be extremely awkward to load the dryer with the side opening door. So I just pop it down instead when I am loading the wet clothes. It doesn't open all the way down, but the wet clothes kind of feed in. I open it sideways when I remove the dry clothes. It has a lot of options, whichich is nice. The lint filter is a little bit harder to clean than most because it has sections, but it has a super fine filter and seems to collect a LOT of the lint, which is good. On the slightly negative side, Quick Dry mode doesn't seem to blow hot air and the top of the machine is slanted, not flat. I have not Idea why they did that, but it makes it pretty impractical for setting things on. In general, I am pleased with this dryer so far.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect, love it just what i was looking for. Easy to use and also quiet. Also very nice looking dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 4 out of 5 stars

    Another Good LG Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to purchase this in a rush since our old dryer died and man we didn’t realize how much we needed an upgrade. The dual open option has made life a lot easier in our tiny laundry room. It’s been a month and this has been fantastic from the first time we used it.

    I would recommend this to a friend
  • Cons mentioned:
    Drum light

    Rated 4 out of 5 stars

    Lg dryer DLG8401

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure out the product. My old dryer was 32 years old and very simple to use. On this dryer The drum light would not work come on automatically there was not any information in manual or online to address the issues for my dryer model. I try to contact LG via chatbot. which Was very irritating because if you did not answer them in chat within 15-30 seconds they would disconnect the conversation then you had to start all over very very frustrating. It took me 5 separate chats to get a direction on how to reboot the system to get the light to work and I am not sure if it working as designed. No information to compare with. Still trying to get acclimate with drying cycles and temps. I do like the app on my phone and the Wi-Fi drying capabilities I am basing my review more on performance on of the dryer then the bad Chat experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer & Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the washer and dryer, easy to use, very efficient and happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet and easy to maintain

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is so quiet and easy to maintain very self-explanatory. Also with the LG thin app helps me sort my clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dryer yet! Best to have the matching washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the washer first as ours died and couldn’t be fixed. Love it. Within weeks, my wife decides she wants the matching dryer instead of our 25 year old Maytag workhorse. I reluctantly purchased this. She absolutely loves it. Gets the clothes dry in less time than our old Maytag. Her favorite feature is the fact that they talk to each other. If you place bedding in the huge washer then throw it in the dryer, once turning on the dryer it automatically sets it for bedding. Whatever you set the washer for, the dryer automatically sets itself. Two buttons, power on and then start. Can’t get any more simple than that. If you own a new LG TV it will also place a quick pop up on the screen when each load is down. The wife is happy, so am I.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and I’m able to open the door on the side or the top. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Drying performance

    Rated 5 out of 5 stars

    Big improvement coming from 20 year old dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job Drying. Coming from and old one that took a lot longer. Door opens from top or the side. I switched ours to open on the right. Might need to change the default dry level to "More". The shipped default dry level left some heavier towels and clothes a little damp. It's nice to know when a load is done through the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Very nice dryer. Dries clothes fast.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient dryer. Does not make noise Not complicated to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top notch gas dryer with great installation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this dryer. We had purchased one similar for another home and couldn't wait to replace the washer and dryer in our new home. When we found that Best Buy did delivery and installation included for the gas dryer it was a win! The team that came to install were professional and great. They did the removal and installation in minimal amount of time with great professionalism. Also, took advantage of Best Buys reward member program and it's been a great investment knowing if anything goes wrong in the next two years it's covered. I am definitely recommending Best Buy to anyone looking to buy appliances and this dryer is one that I will continue to buy in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Drying performance

    Rated 5 out of 5 stars

    Love the easy open door!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the easy load door. Unit is against wall (not my choice) so having a different way to open the door helps prevent wall dings. This is main reason for purchasing as there was only one other manufacturer that we could find that offered a top to bottom way of opening as well as left to right. So far drying works as expected so no issue there. Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    My second set of LG's and loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had LG washer/dryer before. They worked amazing for 14 years (not one repair issue!) but had to leave them behind when I sold my home. So obviously, LG was my choice again. Great looking; and of course more importantly, works great! And the extra room is great for my comforters :)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent gas dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tub capacity, fast cycle times, easy to use. Very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had my new dryer a couple of months now and couldn’t be happier. Consumer reports gave this model a high rating and they eere not wrong. Clothes dry in one cycle and i love the option of drying on many different heat levels. Im still trying to figure out how to set up using my phone with the WI-FI option, but thats on me, im not very tech savvy. Once I figure that out it will be perfect since my dryer is downstairs it will save me from running up and downstairs. I will be able to freshen up my clothes easily. Would highly recommend this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    knights

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EasyLoad door is the best new feature on a dryer in a long time. in the showroom, my wife just didn't think the feature was worth it. Bought it for her anyway. She LOVES it! Make sure you check it out before you buy anything else. We ordered a black on but once it was installed, my wife decided she wanted the white one. BestBuy took it exchanged, no questions asked and delivered and installed the unit. The installers were great too.

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance

    Rated 5 out of 5 stars

    LG Dryer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and love the easy open door feature. Connects to phone app for notifications.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing in great condition and work great! I bought a set for my wife as a Christmas gift she was so happy at the amount of space in this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Best Buy Employee

    Rated 5 out of 5 stars

    Great machine

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Nice and quiet with ability for large blankets. Cool little chime when it’s finished

    I would recommend this to a friend
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