Customer Ratings & Reviews
- Model:
- 70UP7070PUE
- SKU:
- 6452990
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality and ease of use of the 70" Class UP7070 Series LED 4K UHD Smart webOS TV. Many also appreciate the value for the price and the large screen size. However, some customers have expressed dissatisfaction with the remote control design. A few also mentioned minor connectivity and weight concerns.
This summary was generated by AI based on customer reviews.
Tv arrived and was broken.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv arrived with something wrong with it. Lines running through it. So that week a new LG came out with Nanocell technology and I exchanged for that. This one appears to be fine and I am very happy with it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Doesnt work smoothly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it was not installed properly by gerk squad or if it is the tv am returning for a different television but the guy that installed it said it was a bad tv.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent installation experience and would like to learn more from you. However, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Best Buy is a rip off!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was broken. Took it back and they would not replace, and they keep it and won’t give us our money back! I see law suit!!!!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your TV arrived damaged. Thanks for bringing this to our attention. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. Please follow up with BestBuy to have this resolved. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Unhappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture blacked out 3 weeks having it. Waiting for repair.. not happy at all!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a vertical blue pixilated line across the screen after one week of use
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
LGTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv connected to the wifi for the first week and then it would not connect any more I had to exchange it.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Waiting Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One month after purchase, I have not got it. I have no more comments. Thank BestBuy for "great" service.
I would recommend this to a friendBrand response from LGAnswers
Posted .Hello, Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. We apologize for any inconvenience.^Vanessa
delivery service
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy from best buy again because of delivery co mpany they use
No, I would not recommend this to a friendBROKEN FROM BOX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT COME BROKEN AND BESTBUY SAYS NO LONGER RETURNUBLE. I WANT TO RETURN THIS TV. I JUST OPEN 2 DAYS AGO BUT SCREEN IS NOT WORKING.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Bad tv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pice of sh%> don’t buy it started to change colors
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Disappointed in delivery not product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv had dent on the back disappointed with delivery and customer service
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your open feedback. Please know that this is not what we want you to experience. We're her for you. Please send us a private message on Facebook or Twitter using @LGUSSupport. We'll be waiting for you. Thank you. ~Bridge
NG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had the set for 10 days and it has stopped working altogether.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Lags
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It lags too much and not working proprley i will rate it 4out of 10
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Vanessa
Broken in box
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just opened the sealed box and the entire screen is broken.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear about your experience. It must have been from mishandling. We recommend you contact the retailer directly. Should you have any other concerns about LG Smart TV, please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist. Thank you. ^Jolly
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money, bad picture quality and dark.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG LED TV. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once I got the tv home and out of the box there was big dent in the back of the tv
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Waste of money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not easy to work and it is limited on what apps can be added
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .To access additional streaming apps you can always uses another devices operating system. Many of our customers like to use a third party device such as a Firestick, Roku or gaming operating system in addition to the LG library. ^Jennifer
- Pros mentioned:Picture quality, Tv size
Triple Threat!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the TV, recommended wall mount, and the installation from Best Buy. Wonderful, thoughtful job. The TV has great picture and it is Big
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been enjoying my new tv. Was easy to set up, mounted nicely and has a good picture. the tv sound isn't great so I purchased a sound bar and please be sure to note the mounting requirements.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
Superior Value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 70" LG TV is Wonderful....Excellent Quality, Picture and VALUE.. Would Recommend this Product to Any Friend, Stranger or Potential Purchaser...
I would recommend this to a friend
