Customer Ratings & Reviews
- Model:
- 75UN6970
- SKU:
- 6428296
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the 75" Class UN6970 Series LED 4K UHD Smart webOS TV for its excellent picture quality, reasonable price, and large screen size. Many customers rave about the TV's stunning picture and sound quality, while others find the TV to be a great value for the price. The TV's large screen size is also a hit with customers, with many saying that it is perfect for watching movies and playing games.
This summary was generated by AI based on customer reviews.
Big disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this TV after seeing Best Buy's black friday special on GMA. At the great price of $650, we quickly went and bought it. We had several issues, primarily from the budget quality of the TV. The audio was out of sync with the video. You can adjust the A/V sync, but it only applies to the internal speakers. We have external audio which couldn't be synced. The picture quality was poor. We changed the picture mode to vivid, which helped. But colors never looked realistic. Motion on picture was problematic. It was often blurred, or the resolution would look poor. We also saw pixelation, or glitches on the screen. We used the same Roku on the previous TV without any problems, but were seeing issues with this TV. We decided to return the TV to Best Buy. We decided on a Sony 75" TV. The folks at Best Buy were very helpful. They arranged free delivery of the new TV, and pickup of this LG. By the way, when we went to Best Buy, we noticed that this model wasn't on display. Best Buy does sell it, but don't have it hanging for display.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Just okay.....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good bang for your buck but very cheaply made. Remote is so cheap would recommend getting another remote
No, I would not recommend this to a friendBlack point
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It comes with a small black point in the screen also is difficult to conect with HomeKit
No, I would not recommend this to a friendSo far So good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is wonderful so far. Only had it a few weeks so I’m getting use to it
I would recommend this to a friendpoor picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality isn't as good as it could be. Lags
No, I would not recommend this to a friendIf you use an external HD, I do not recommend buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television is very good at just about every feature of it. However I have several video files on my external HD and all my files that have DTS-HD audio, do not reproduce the audios, I believe it is a problem with the codec, I have contacted the manufacturer several times to see if they update, but unfortunately they do not find a solution. To finish all the TVs in my house are from the same brand and work with all files normally, but soon the new one that I bought to put in my room does not work these files with the DTS-HD extension.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Junk!!!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was working great until one morning 6 after installing it had lines and what LG called a point of impact! Tv off is in pristine condition their a single crack dent of any kind on screen!Lg refused to cover repairs !Yet admitted it could had a point fractured at purchase time and regular handlings could made the fracture progress to the spider crack of about 2’’ in diameter.lg even wanted to charge me for tech to do a home visit,I saidNO that’s the least lg could do tv is 6 months old ! Really lg must selling junk if the screen on the outside is pristine yet the inside is somehow broken!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Ehhhh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. I just got it but I kinda wish I went for the Samsung instead. The picture quality Isn’t what I was expecting. I should of known when it only had 4 reviews. Sigh.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
You get what you pay for
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a big screen at a cheap price, you can't beat this. If you're looking for quality picture look you'll need to spend at least double.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bluetooth
No way
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap!!! i didn't realize there wasn't Bluetooth i mean what 75 inch smart T.V. in 2020 doesn't have Bluetooth capabilitie, do not buy this TV people
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
not good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have try to find a manual for the tv but when i put in my modal # it said There are no related products i went to chat they came up with a manual that did not have the hook up i was wanting
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Broken before 1st use.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Out the box, IR sensor not working. Needing repair and nobody able to fix in a month. Warranty sucks. Feel free BB or LG to get a hold of me to make it right. I have had 3 different case numbers since each has taken so long and you don’t want it to appear that it has taken a month to fix. Stay away from this mode TV.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Terrible TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall terrible picture. Difficult to adjust the image. Soft, no detail. Avoid this product. I would return if I could.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Bluetooth
HDMI ports broke after 20 days, Returning TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALL HDMI ports failed within 20 days of purchase with light usage for those 20 days.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Poor qulaity picture,
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor qulaity picture, had to return it. Bought another brand instead.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to see that you were not satisfied with your recent purchase and would like to learn more from you. However we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, and share your feedback with us. Thank you. ^Jennifer
Good tv but I wasn’t lucky this time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible TV that I got, maybe it a defective product. It keeps turning on by itself every 5-10 minutes. I had the tv inside box for a month long. Make sure you test you product before 30 days return policy expires. Once I install on the wall. It doesn’t stay off.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Picture stopped working after a couple weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got this on the black Friday deal. I was in the middle of watching a TV show and the screen went black and now the picture doesn't work. I get audio, but a black screen. I'd give it -5 stars if I could. TV not working after less than a month can't get a good review. Let's see if they honor their warranty.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Stripped Screws, Can't Detach Base
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screws on the base are cheap, and one of them stripped after being screwed in by hand. I've had the unit for 2 weeks, and now I'm unable to detach the base. It looks horrible. I'm shocked they would use such cheap screws on a tv like this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry for this experience. Please contact our Customer Support via direct message at Facebook and Twitter so we could assist you with a resolution.^venette
Parts too expensive
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was great just when my screen cracked the part was more expensive to replace that what I paid for the tv. Called LG and said I was out of warranty
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sad to see this issue occurred. Unless you purchased an extended warranty when you purchased your TV, you are responsible for any repairs when you are outside the 1 year manufacturer’s warranty period. I understand that you are upset over having to pay for repair, so in the future I highly suggest that you consider an extended warranty next time as it offers piece of mind in the unlikely event you may need service. ^Jennifer
Picture quality not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a fan of LG. In my new LG 4K 75” TV Color auto changing after change of movie and missing clear picture than my old LG 49” a lot . I’m feeling unnecessary bought this.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette