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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 420 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the Counter-Depth MAX refrigerator highly, especially praising its ice quality, spacious capacity, and overall performance. The refrigerator's design and size are also well-received, along with its bright LED lighting. A minor drawback mentioned by some customers is the noise level of the ice maker.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 420 reviews
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Cool Ice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 styles of ice, the kids loved it. The water dispenser is at a good hight for younger kids. Wife liked the look - clean and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it!! It fits well into our kitchen space. It’s bigger than it looks. We love the ice maker!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    A fantastic refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased at Best buy @Frisco. Staff was very helpful. The refrigerator is very nice looking and spacious inside. Looks very nice in the Kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Ice quality

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design. Love the sphere ice cubes! Good storage capacity

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clean lines and wonderful lightingvin this fridge. It's so quiet! Makes great ice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ice quality

    Rated 4 out of 5 stars

    Lots of space!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all of the space in this counter depth refrigerator. The adjustable shelves are awesome and we all love the multiple choices when getting ice. Everything is easily visible, unlike my old side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    love the ball ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Fridge is great. Love the ball ice that it makes. There is a lot of space. the only cons is the doors are very thick so even though it is counter depth it hangs out a little further than our old fridge. Also it does show finger prints pretty easily.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for taking the time to share your experience with our Refrigerator. We're thrilled to hear that you're enjoying the ball ice feature and finding plenty of storage space!

      We understand your concern about the door thickness and the counter depth. While we aim to provide a balance of design and functionality, we apologize for any inconvenience caused.

      Regarding the fingerprints, we recommend using a stainless steel cleaner to keep your fridge looking its best. If you have any further questions or need assistance, please don't hesitate to reach out to us via private message on X (Twitter) @LGUSSupport.

      Your feedback is invaluable and helps us improve. We appreciate your support!

      —Kai LG

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Counter depth refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It's a counter depth so gives us more room. It makes plenty of ice and different kinds.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good option for counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall refrigerator. Opening to fill water/ice is not tall enough to fit modern water bottles. Four kinds of ice is interesting, but you are giving up freezer space in an already smaller (counter depth) unit. The refrigerator looks nice, even on the inside. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Refrigerator Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance with a ton of space for a three-person household.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Bigger than it seems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this appliance. This refrigerator is larger than it seems. My favorite feature is the 4 different kinds of ice, round, regular, small, and crushed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    obsessed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleasantly surprised.. its counter depth but so much better than our previous model.. actually room for lots and easy to see everything love those round ice cubes!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally some ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The only thing I would like is the meat tray to be divided (so you can open just one side like the fruit/veg areas. We had a Samsung before that hadn't had ice in YEARS...feels weird not having to go buy ice a couple times a week

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Four types of ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family enjoying the four types of ice everyday so far

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My new Refg

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it makes four different types of ice cubes and the motion light. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My Superstar fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 types of ice cubes and the automatic motion light.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge - nice space - love the ice options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the LG selection we made; like that the handles are not exposed; keeps the little ones from constantly opening and closing the doors

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good so far….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting edge….nice design…sleek look….large capacity over competitors counter depth Need more shelf adjustment spacing options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG counter depth MAX 25.5 Cu. Ft. French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new LG French Door Smart Refrigerator. It's so easy to open and close. I love the fact that it doesn't have door handles so it fits just right against the wall when opened so the drawers open all the way. Four types of ice are a bonas.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so user-friendly and useful. The ice variations are incredibly fun and innovative..

    I would recommend this to a friend
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