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Customer Ratings & Reviews

Your price for this item is $2,799.99
The comparable value price is $4,199.99

Customer reviews

Rating 4.6 out of 5 stars with 417 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, counter-depth design, and various ice-making capabilities of the refrigerator. They appreciate the ample storage space, no-handle design, and overall size of the appliance. While some customers experienced installation issues, many are pleased with the product's design and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 417 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Four types of ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family enjoying the four types of ice everyday so far

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    love the ball ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this Fridge is great. Love the ball ice that it makes. There is a lot of space. the only cons is the doors are very thick so even though it is counter depth it hangs out a little further than our old fridge. Also it does show finger prints pretty easily.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there. Thank you for taking the time to share your experience with our Refrigerator. We're thrilled to hear that you're enjoying the ball ice feature and finding plenty of storage space!

      We understand your concern about the door thickness and the counter depth. While we aim to provide a balance of design and functionality, we apologize for any inconvenience caused.

      Regarding the fingerprints, we recommend using a stainless steel cleaner to keep your fridge looking its best. If you have any further questions or need assistance, please don't hesitate to reach out to us via private message on X (Twitter) @LGUSSupport.

      Your feedback is invaluable and helps us improve. We appreciate your support!

      —Kai LG

  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    Bigger than it seems

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore this appliance. This refrigerator is larger than it seems. My favorite feature is the 4 different kinds of ice, round, regular, small, and crushed!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge - nice space - love the ice options

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very pleased with the LG selection we made; like that the handles are not exposed; keeps the little ones from constantly opening and closing the doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    obsessed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pleasantly surprised.. its counter depth but so much better than our previous model.. actually room for lots and easy to see everything love those round ice cubes!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its only cabinet depth its very well thought out and spacius

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Frige

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good product. M<y only negatives are The very nice drawer is large (good) but it requires you to open both doors to slide it out. I also recommend the online manual - it has more detail, I needed it to figure out how to get ice. The 4 kinds of ICE are in my opinion marketing overkill. Also it is slow to make ice (24 hours for 3 Craft/large round cubes)

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome frig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so user-friendly and useful. The ice variations are incredibly fun and innovative..

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My Superstar fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 types of ice cubes and the automatic motion light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great ice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and performs well. Love the craft ice feature. There are no handles which looks great. However, the only indentations for your hands to pull open the door are on the top ledge of the door. I'm wishing there was also one on the front either by the water dispenser or on the inside door seem.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    My new Refg

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it makes four different types of ice cubes and the motion light. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    LG counter depth MAX 25.5 Cu. Ft. French Door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new LG French Door Smart Refrigerator. It's so easy to open and close. I love the fact that it doesn't have door handles so it fits just right against the wall when opened so the drawers open all the way. Four types of ice are a bonas.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Finally some ice!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! The only thing I would like is the meat tray to be divided (so you can open just one side like the fruit/veg areas. We had a Samsung before that hadn't had ice in YEARS...feels weird not having to go buy ice a couple times a week

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Good so far….

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cutting edge….nice design…sleek look….large capacity over competitors counter depth Need more shelf adjustment spacing options

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is so sleek and fit in my soace perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the custom ice balls are awesome addition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Max counterdepth refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far love this refrigerator, it is super quiet, great design, really like the pocket doors rather than big handles that stick out. Counterdepth but still 25.5 cu ft of storage is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Makes all types of ice quickly and storage is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Size

    Rated 5 out of 5 stars

    LG fridge is the best !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We choose that fridge after a big research. It’s a fantastic and spacious fridge. Make ice in two forms. All control is electronic. We are very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality, Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. The water doesn't come out as cold as I'd like, but there is lots of ice, and it looks very nice. Mine had a dent when installed, but best buy took care of it with no issues.

    I would recommend this to a friend
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