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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 66 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers are satisfied with the Journey phone's price and ease of use, frequently citing it as a good value and user-friendly device. Positive feedback also highlights the phone's battery life and WiFi capabilities. However, some customers expressed concerns regarding the camera quality and phone's occasional slow performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 66 reviews
  • Rated 4 out of 5 stars

    Lg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone works perfectly buying case soon highly recommend low price and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Good price, good phone.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone for the price. Easy to navigate........

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so happy with the purchase of this phone thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone to upgrade to from a flip phone. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good phone for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my son and he loves it. He said it ran fast without any glitches, and the battery lasted a long time. I would buy it again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for cheap phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my 4 year old and she loves it. Its a good little phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good and lg only screen is small but still good *****

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great phone haven’t had any issues and has good camera

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very nice phone and my son liked it very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kudos

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I bought this phone for does the jobs well. LG is very easy to use. It takes excellent pictures & has other things that I love. I rely on my LG for many things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great phone for people that cannot afford iPhone or Samsung android. I purchased this phone for my brother and he really likes it it’s a really great

    I would recommend this to a friend
  • Cons mentioned:
    Camera quality

    Rated 2 out of 5 stars

    Nah!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone lags and is slow, got it for my granddaughter for Christmas and I order her a nice case for it on Amazon and it just sits there, she still uses her old phone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      This is not the quality we expect from our products. We are continuously working to improve the quality of our units. If you have any questions please contact our Customer Support at 800.243.0000 or you can also reach us via direct message at Facebook and Twitter.^Venette LG

  • Rated 5 out of 5 stars

    No Comments!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service. Enjoyed shopping at Best Buy. Please send me new information about VAIO Sony Laptops. Thanks!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow LG A something phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a jam purchase was ummm affordable. However it was yet another experience with mobile related service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing ever happened

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves his phone, always on it playing games and calling his grandmother

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mobile phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent mobile phone, good graphics and you can’t beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of music to play. Many different genres and artists.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Hard to beat this phone for the price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most reviews are not tweakers, and modders. Sure this phone is locked and no root or recovery options for now. Pie (Android 9.0) is the shizzle twizzle. So who needs rooting or modding, right? Ok, enough hype! Down and dirty is where I be. I have yet to hear facts from reviews so here is my review. Yes this phone is Volte complient. Sim and provider allows voice or video calls over ip. Just enable HD voice and your on it. I dumped Google bloatware by using adb uninstall commands. Installed Verizon messaging plus and Verizon Visual Voicemail, and Skype. All you will ever need on a phone. I dumped my 68gb music library on to a 128 gb sd card. Yep don't let the specs fool you, capacity is allowed by os. Hardware can accept 128 gb just fine. Pushed all apps to install to SD card, by enabling Developer tools. The option is at the end of the list. Setup battery mode, sleep mode and added pixel Device Health and family apps to run in combination to allow customers sleep times with battery and data options. The phone uses zero power in 24 hrs of sleep mode. You really don't need a big battery. Just fine tune the settings. There are plenty of options to choose from... so plan on 20 minutes of sorting out all the options. The os has 3 gb setup for the system partition. Any good file manager with root access will show what the system partition holds. Another issue with dumb azzz reviewers who push more expensive phones because of specs. Don't read the box, use a system tool to show you what's inside. So it's a 4 core phone... most 8 core phones have a bug with using all 8 cores. Just look it up, even the best phones with 8 cores have issues. 4 cores are fine enough, and do just fine. Bluetooth file transfer is unrestricted, I have yet to find a file type it will not allow to transfer across to another device. Bluetooth 5.0 rocks! One reason why this phone spanks others at the same price range. Camera... who really uses a phone for a camera? It's a phone! Well if you really need to have a video conversation then the front or rear cam does just fine. Blacks are black and pretty clear... though I had to use a free HD cam app to unlock the camera's full features. The issues small as they be, are with the stock camera app. I recommend setting up the tracfone app to manage your wifi and data. It helps with keeping the best signal, and limits data while on wifi. Also the free full featured call blocking app is priceless. It is setup by Tracfone and other similar no contract cariera. One quirk with 9.0... Sleep mode really is like hibernation. You must wake then press power key and wake again to force the system out of deep sleep, as to detect your in your managed GPS or bluetooth zone for automatic unlocking. Or you can just push in your code to unlock. Coming from 8.0, 9.0 is so much better! It's like why did I choose 8.0 on a phone to begin with? This is the first Android phone I never had to flash a custom rom or make my own mods to. Everything is there, you just have to find the setting. For me the main setting that I use daily is high contrast. Two apps that are a must have outside of pixel Device Health, are DNS66, to push your custom hosts file for ad blocking... MS Edge browser, as it it's superior to chrome, in every way... a quick toggle enabler app, to unlock hidden toggle tiles. I lock my home screen after its all setup, to keep finger drags from messing with wigets. No moto E5 or E6 functions and feel like it. The only better cheap phone is the Samsung A10 but it is a wee more expensive, and has touchwiz. A hidden features I don't use is dual apps. You can force dual apps on all apps in developer options. Technically you can run two what's app simultaneously. I don't get it, as why would you have two accounts? Email, Calander, Playstore and a few others does multiple accounts... just don't get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good basic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good phone for basic applications and for calls.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    asds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good item, work good for the price paid, ho ho ho la la la

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

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