Customers admire the FrĒ Modular Case's robust protection and reliable water resistance, frequently praising its secure fit and high-quality build. While some found the price point high and the included screen protector less than ideal, many appreciate the case's ease of use and relatively slim profile. The waterproof capabilities are a significant selling point for many users. Overall, the positive feedback on protection and water resistance outweighs the concerns about cost and screen protector fit.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 245 reviews
Pros mentioned:
Fit, Protection
Cons mentioned:
Screen protector
Rated 2 out of 5 stars
Screen protector BAD
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case itself was slim and protected my phone when I dropped it onto concrete. But it comes with a screen protector that doesn't fit properly. It is difficult and time consuming to use any touch screen function, like the keyboard, on the outer edges of the screen. It also affected the fingerprint sensor on the back of the phone. I tried it for almost 3 weeks and then had to get an Otterbox. Wasted money.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Dear Amanda,
We're sorry to hear that this FRĒ series was having trouble becoming best friends with your Galaxy S9+ like we had hoped! Not to worry - our LifeProof mediators have a few tricks up their sleeves to restore harmony. To start, for any touch sensitivity issues, we suggest visiting your device settings, clicking on "Advanced Features," and turning up your touch sensitivity feature. This should help the infinity display respond better to your touch, no matter what protective shield is covering it.
As for the Touch ID function, we always recommend registering your print before installing the FRĒ on your phone. Typically, this assists the sensor in recognizing the fingerprint, even through the case. If you have any further questions, please feel welcome to reach out to us at 1-888-533-0735, and we'll always do what we can to help out!
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Rated 4 out of 5 stars
Great Case For Galaxy S9+!!!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the S9+ and my preference was a case that includes a built-in screen protector and I'm glad I came across this particular one while I was browsing the selection at my local Best Buy store. Overall, the fit and finish of this product is great and complements my S9+ perfectly with the only drawback being the price but Best Buy has a good price-matching program so I was able to find this particular one at a reasonable purchase price!
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Does what it's supposed to
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although my Galaxy phone is supposed to be waterproof I didn't want to take a chance. Also, my work is dirty and dusty and the fact that this case completely encases my phone offers the best protection while not hindering its use. Highly recommend.
I would recommend this to a friend
Pros mentioned:
Protection, Water resistance
Rated 5 out of 5 stars
Love Lifeproof!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ive always had either a lifeproof or otterbox case on any phone ive owned. for my S9+ i chose this case for the clean lines, color contrast, protection and water resistance. I like to get outdoors whenever possible and i like to protect my devices.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Slim, lightweight design
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I put my phone inside this case the moment that I bought the pair. It allows sound to pass through just fine. It is lightweight and fits easily into my pocket. Easy to install and remove. Easy to clean. Excellent product.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 4 out of 5 stars
Extra layer of protection for my phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have used a few life proof cases and this one did not dissapoint as usual.
Solid build...snug fit and felt like the phone was very protected.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Decent case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits my samsung s9plus. However, you need to press harder due to the built in screen cover
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Great phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loved the case it fit perfectly on phone. Had to remove plastic screen cover on it cause was getting scratched to easily.
I would recommend this to a friend
Pros mentioned:
Protection, Water resistance
Rated 5 out of 5 stars
nice case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is very solid and thinner than an Otterbox so it fits in my pocket better. Waterproof too. Great protection for my Samsung S9+.
I would recommend this to a friend
Rated 5 out of 5 stars
Good case for the 9+
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I just upgraded to the GS9+ and wanted full coverage protection in the form of a phone case and boy did I get it with my Lifeproof FrE! It covers everything, is waterproof to a point, and does not make the phone bulky to handle. One tip: the screen protector seems to be a teeny tiny bit off on the curved edges which makes it a bit less sensitive when scrolling, pressing, or typing there, but all you have to do to work around that is go into your settings and turn up the screen sensitivity and the issue is resolved! Would definitely recommend this case.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case seems to be an excellent choice for someone who works outdoors, provides a clean and safe environment for phone. Also not too bulky.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Price
Rated 3 out of 5 stars
Decent but way to expensive
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cost way to much for what you get. Fits good and has nice protection.
No, I would not recommend this to a friend
Brand response from LifeProof Support Team
Posted .
Hi JLNG,
It's awesome to hear that this FRĒ series not only found the perfect fit, but is also keeping your Galaxy S9+ safe and sound! While we certainly understand your hesitation towards the price point, we truly feel that the cost is well worth the maximum protection, outstanding customer service, and awesome warranty that all accompany the product. Should you have any further questions, please feel welcome to call our LifeProof Lifeguards at 1-888-533-0735, and they'll dive in for the rescue!
Best, LifeProof Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case offers great protection, it covers all of the bases of protection very rugged but not too bulky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this case for my GF's Samsung Galaxy 9S+ and was pleasantly surprised how good and secure it felt in my hand. She's a klutz so I had to make sure whatever I bought it would protect the phone. She's really happy now and feels very confident carrying the phone around. All good phone cases are expensive so I can't give it a bad review for the price, but for the $60 I spent, it also protects the screen. Buy it!
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 4 out of 5 stars
Great Device
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is great and it protects the phone, the only con is the price.
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This may be the best phone case I have ever had for my Samsung. It is truly water resistant, and I have dropped the phone multiple times onto a variety of floors, driveways, streets, and parking lots. Absolutely no damage.
Do be careful to be sure that the seams are tightly closed all the way around. Otherwise, water may get into the phone...or the touch screen will not operate correctly.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Competition for Otterbox
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case initially because of the cost, as it was cheaper than the Otterbox, but also for the built in screen protection. Its like green accent color makes it stand out, and the case isn't too bulky. Speaking of, I've dropped my phone several times, and the case has done an outstanding job protecting it. The only down side is I sometimes have to press harder to make contact, but that is rare.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Good Case, Slim Fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is great for protection. A lot less bulky than an Otterbox. It is serving me well.
I would recommend this to a friend
Pros mentioned:
Water resistance
Rated 4 out of 5 stars
Good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its really good I've always wanted a life proof because its water resistant, and dust and protects my phone from lint which has always been a problem for me. Only down side is the rubber around my camera lens came off a little bit dont think it affects the case but still sucks.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Best Protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this case work well and will protect you investment fits the Galaxy S9+ perfect