Customer Ratings & Reviews
- Model:
- 77-54828
- SKU:
- 5755008
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers have good things to say about the Fre Protective Water-resistant Case's protection, water resistance, and snug fit for Samsung Galaxy S8 phones. Many appreciate its lightweight design and ease of use, while some found the price to be a bit high. However, negative feedback focused on issues with the screen protector and volume buttons. A few users also experienced problems with the headphone jack cover.
This summary was generated by AI based on customer reviews.
Didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case got great reviews but I couldn't get it to work with my Samsung S8. It's probably a good choice for other phones.
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hey ssidra,
Our apologies that your FRĒ series doesn't seem to be working perfectly! This is odd, and as long as the device is definitely a Galaxy S8, the case should work seamlessly. Not to worry - our LifeProof detectives are on the case (pun intended)! Just give them a call at 1-888-533-0735, and they'll investigate further and solve this conundrum in no time!
Cheers,
LifeProof Customer Service Team
Does not play well with accessories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great case to protect the phone but does not lend itself to working well with accessories that must be plugged in
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Dear Laura,
We're so happy to hear that your Galaxy S8 feels safe and secure within the FRĒ case! Our deepest apologies about any confusion - regrettably, we are unable to test our cases with any third party accessories, so we cannot guarantee compatibility with them. Should you run into any further LifeProof questions, please don't hesitate to call our expert representatives at 1-888-533-0735, and they'll be glad to help out!
Sincerely,
LifeProof Customer Service Team
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this on sale at about half the normal cost. It works as is should, but some water got into it when submerged. That's to be expected. I would not risk a 600 dollar phone.
I would recommend this to a friendProtection at a cost
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So yes, it protects amazing like every other lifeproof. However, Samsung made a nearly impossible to design for phone... the edge makes it a pain. The case unfortunately makes it hard to use the edge display. It also makes typing a pain with the constant click that you will feel of the plastic against the screen.
No, I would not recommend this to a friendNot bulky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bulky case like the fireproof otter box, feels thin but seems well constructed. I know my phone is water resistant but to know I have added protection is peace of mind.
I would recommend this to a friendLove my new phone and case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful store... I love Best Buy! Customer service is too notch and products are good quality. Very pleased.
I would recommend this to a friendSturdy Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice to have the case with screen protector unlike some other cases that have done away with the protector for the S8. Works great with my bluetooth headphones.
I would recommend this to a friendFine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nice case but the screen cover did not allow the phone to sense my finger, we had to exchange it.
I would recommend this to a friendLifeProof case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong case, yet has issues with possible missing parts and speaker phone.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the case for my GS 8. Love the feel of the case and easy to handle. Love the screen protector since it is not a stick on which always peels off over time.
I would recommend this to a friendDidn't like the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like the case because it deceased the ring volume and I missed several important calls.
No, I would not recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Chrisslovett,
Yikes, this certainly doesn't sound like the awesome experience that we had in mind for the Galaxy S8 FRĒ series! Our apologies that you were dealing with audio issues, but don't worry - our reliable representatives are waiting in the wings to help out! Just give them a ring at 1-888-533-0735, and they'll always be ready to troubleshoot this issue for you. If worse comes to worse, they'll send you a warranty replacement that we're confident should deliver on the LifeProof quality that you expect!
Happy Holidays,
LifeProof Customer Service Team
- Cons mentioned:Volume buttons
Buttons wear easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like life proof because its very sealed. But everytime I get this case the volume buttons stop aligning with the phone. My sister has the same issue but her power button is the one not aligning.
No, I would not recommend this to a friend Nice case for this phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.life proof case is very nice I also put a glass screen underneath so it became hard to scroll
I would recommend this to a friend- Cons mentioned:Screen protector
Good cover
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the plastic screen wouldn't click every time I push it
I would recommend this to a friendBrand response from LifeProof Support Team
Posted .Hi Android!
Uh oh, sounds like your FRE case had dreams of a music career and just can't stop making a beat! We're so sorry that the screen protector keeps clicking like that, and there could be a bigger gap between the plastic and your phone screen than we would normally prefer. Please don't hesitate to ring up our rhythmic representatives at 1-888-533-0735, and they'll help you harmonize with a warranty claim!
Cheers,
LifeProof Customer Service Team
Same quality as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the same great quality as always I've used this brand for lots and lots and lots and lots of years it's a must for every new phone
I would recommend this to a friendExcellent Case!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is awesome! It looks and feels great. This case is very durable, I believe it will lasts for years. Thank you LifeProof.
I would recommend this to a friendExpensive but good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice. Back of case should be textured because it is slick and can easily be dropped
I would recommend this to a friendBest protective case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the same case from a previous phone and after dropping multiple times, my phone never was damaged. A tad expensive but worth every penny!
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case it is very durable Although I wish it had a rubber exterior to help with grip and a serve as a shock absorber
I would recommend this to a friendGreat Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I took off the screen protector as well as the camera lens, The S8 is fully waterproof already so all the waterproof stuff is unneeded.
I would recommend this to a friend