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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 1593 reviews

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91%
would recommend
to a friend

Customers are saying

Customers commend the nüüd case's excellent protection and waterproof capabilities, frequently praising its lightweight design and ease of use. However, some users note that sound quality could be improved, and a few mention challenges with bulk, price, and headphone jack compatibility. The case's fit and touchscreen responsiveness also receive positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,593 of 1,593 reviews
  • Rated 2 out of 5 stars

    I wanted to love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for about 4 months now. I really liked my original Fre on my 4s. I got the 5 and got he fre for the 5 i disliked that case. The audio was muffled and the speaker had feed back. So i got the Nud when I got my new 5s. I love the open screen with the peel and stick protector. I like the access to the finger print recognition. The audio is clear and not muffled. But I paid for a waterproof case. In the first two months of owning this new case. the plastic case split in the center of the home button opening. So the case was not longer waterproof. I made a warranty claim. I received a replacement case pretty quickly. I have had the new case for two weeks. The brand new case is cracking again in the same place. This is obviously a weakness in the case and I cant be the only person having this happen. I was told by customer service to make another warranty claim. But he also let me know that if i have to make to many claims I will be denied for abuse of the warranty. I paid good money for a water proof case, That has a flaw in its design. If i want to keep my phone water proof I have to use my warranty. But if the replacement cases keep breaking they dont have to honor the warranty! Wow. So I guess no more Otterbox or Lifeproof cases for me! Since otterbox has aquired Lifeproof. Disappointed in the product and customer service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    First Time Using Nuud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experience with Lifeproof Fre cases, but this is my first Nuud. I have had issues over time with the Fre cases, but Lifeproof has always stood by their warranties. So far, so good with the Nuud case.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Power cord doesn't fit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Too bad the opening for the charger doesn't fit the apple charger that comes with phone. I wasn't willing to buy a new charger for a $100 case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not really waterproof!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case to use snorkeling. It was used on the surface of the water and was not taken any deeper than 12". While using it the screen went blank. Keep in mind we were only in the water 45 minutes. When we got back to shore I took the case apart and everything was dry except the area right over the earpiece. I found a drop of water inside the case. The water ruined the LCD screen. When I contacted LIfeproof they told me they only warranty the case not the phone. They sent me a new case but it didn't do any good since I no longer have a phone. I won't be using the new case. Also found it very difficult to open the cover to charge the phone and many people complained they could not hear me when I was using the case. Good luck if you use the case in the water.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ruins Mic Pickup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks great and protects your phone. However, there is no hole for the noise reduction microphone. With this the iPhone 5s software tries to cancel your voice leaving you muffled and impossible to understand. Save yourself a trip to customer service and buy an Otter Box

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for iPhones. Lifeproof has there heads on when designing these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great waterproof case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love life proof cases but this is first nudd case and love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    LASTED LESS THAN 6MONTHS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is good until the membrane that covers the camera lens fails. Mine lasted about 6 months. Only used it on 1 snowboard trip and a few times to the beach. Didn't have this problem with my last Lifeproof case.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Waste Your Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case and within a few months it started malfunctioning. Every time it make a call, it creates a vibration within the case that makes it impossible for me to hear anything. It has never been in water or been damaged. I contacted Lifeproof, gave them all the information they requested, I still have the receipt....and nothing. They keep giving me the run around and refuse to stand by their product. Don't waste your money on this case, or this company.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pre-test

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i ordered this case because i needed decent cheap cased, if you plan on using this in water I HIGHLY RECOMMEND pretesting prior to installation mine leaked from the port and soon as I star

    I would recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Jay,

      We cannot agree with you more! We also highly recommend doing the pre-test before placing your device in the case. The vast majority of times, as long as the case is closed all of the way, it will pass the water test with flying colors. If, in the unlikely event, water does sneak into the case we can easily remedy the situation with a warranty replacement. Please give us a call at 1-855-419-7418, and we will be happy to get a warranty replacement set up for you.

      Best,
      LifeProof Customer Service Team lifeproof

  • Rated 1 out of 5 stars

    It is NOT waterproof!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was taking a video by a river very happy to have my lifeproof case, the phone got wet and I smile, because I payed a lot of money for a LIFE proof case. Everything seem to work just fine, I even watch the video, later that night, I found out that the phone has extensive water damage. I lost my phone and pictures. Is not possible to fix, and the company wants to offer me a brand new case. For what? I don't have a phone and that case is useless. DON'T BUY IT. The worst part is they know this happens!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No one can hear you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case and after about 5 calls i am completely tired of it. If I need to have a phone conversation I have to remove the case or have it on speaker phone. Utterly ridiculous. Too late to take it back probably, worst purchase I have ever made. Whats the point in a case you have to remove to have a conversation. DONT BUY! Its literally so bad and overpriced that I signed up just to comment on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY THIS CASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this case. Ruined iPhone 5 - customer service is horrible. Do a search online and you'll find hundreds of people complaining about this case failing. They do not protect or cover the cost of a damaged phone. Completely misleading. DONT DO IT!

    No, I would not recommend this to a friend
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