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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the AC1200 Dual-Band USB 3.0 Adapter's ease of use, USB functionality, and its generally strong performance and range. Positive feedback also highlights the straightforward installation and reliable connection, with many noting a decent signal strength. However, some users found the adapter's size to be a drawback, and experienced occasional compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 3,633 reviews
  • Rated 2 out of 5 stars

    Not useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I was told this would solve was not resolved. I returned it because I didn't gain anything from it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Vonnie,

      The Linksys WUSB6300 Wireless-AC USB Adapter is the next generation client that adds or upgrades wireless connectivity to your Windows-based computers. We regret to hear that the unit is no longer with you. We could have tapped one of our Escalation Engineers resolve your issues. Should you have queries or clarifications, feel free to contact us anytime at [email protected].


      Regards,

      Jay
      Linksys Support Linksys

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Spotty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept on connecting and disconnecting. Too unreliable.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello,

      You can try changing the wireless channel of the adapter's Internet source and you should be using one of the compatible computers. Ensure as well that the driver is updated and correctly installed. Nonetheless, please email us at [email protected] so our Escalation Engineers can provide the necessary troubleshooting. Just attach the link to this post and your contact information.

      Regards,

      Klaudette
      Linksys Support linksys

  • Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Too wide

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too wide. Couldn’t use the second usb connection next to it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless signal is weak but should be fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan to use a WiFi extender to strengthen my signal from the router to me WiFi adapter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked like a Charm.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with pulling in the wi-fi when my Wi-Fi was not coming in due to card getting bad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok................................................................................................

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not so great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I barely could ever get full wireless bars(strength). I returned this item

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Baseballguy00,

      We regret to hear that you already returned the unit as we could've had our Escalation Engineers check if the device is already running at its full potential. Feel free to tap us next time at [email protected] should you decide to use a Linksys product again. We'd be more than happy to give you a hand.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Deceiving Start

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for maybe a month. Now it won't stay connected to a network and constantly shuts itself off altogether. Would give zero stars if possible. Just buy yourself a (or replace your current) wireless card.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Gamer,

      We hear you and it is totally unexpected for the adapter to stop working in such a short time. Allow us to have our Escalation Engineers take a look into it. Just email us at [email protected] with your contact information and a link to this review as our reference.

      Regards,

      Marie
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Couldn't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs gave up trying to fix it and told me to return it. Ar least you do get tech help.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Vipurr,

      Setting up the adapter is normally easy. If you've reached our Support team for assistance, we'd appreciate if you'll email us the case number at [email protected] along with your phone number and the link to this post. We'd like to have you assisted by our Customer Service team for the replacement process.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    No drivers included. Dumb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it remarkably dumb that when you buy a network adapter they provide no software with it. They said go to another pc to download the drivers and copy to flash drive and install. What a joke.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for the visibility. The WiFi Adapter, the Quick Start Guide, and the CD-ROM with Setup Software and Resources are all included in the box. Another option is to download the setup software from the website. If you require further assistance, please contact [email protected].

      Regards,

      Mara
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi speed was terrible. Only 5 megabytes, while I have 50 megabyte service.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Bobsotb,

      If your WUSB6300 adapter is connected to the 5 GHz network, then it is capable of providing a maximum speed of 867 Mbps and up to 300 Mbps on the 2.4 GHz band. Please allow one of our Escalation Engineers to check if the driver of your adapter needs an update to boost the speed. Tap us anytime at [email protected] with your contact details and the link to this post for easy reference.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 2 out of 5 stars

    Not as good as I thought it would be.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost signal when something is place directly in front on it.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, ComputerLeee,

      We’d like to discuss further on this matter for us to better understand the challenge. Please email us more details so we can isolate the issue. Just send it to [email protected] along with your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Doesn’t work as good as I thought it would

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not satisfied with this product, didn’t increase my speed

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Tommy,

      We value our customer's feedback and your satisfaction has always been our priority. It's unfortunate to hear that the Linksys adapter did not improve the speed of your laptop/PC. Adjusting the router's wireless channel and relocating the devices could help strengthen and stabilize the wireless connection and speed. Checking the type of network adapter on your computer would also be an ideal step to isolate it further. Allow us to improve your Linksys experience by sending an email at [email protected] with your contact details and the link to this review as a reference.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Modearate WiFi Reception

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wifi adapter did not really improve my connection or browsing speed.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Bobd007,

      The WUSB6300 Adapter is designed to add or upgrade the wireless connectivity to your Windows-based computers. However, the connection will also depend on the Wi-Fi network where the adapter is hooked up to. We'd be more than willing to have one of our Escalation Engineers check if your device is working properly as it should. Get in touch with us at [email protected] with your contact information and the link to this review for reference.


      Best regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My surface pro 4 did not like this device. No windows 10 drivers are provided on the linksys support site. When installed, the device will utilize the native Windows 10 drivers and they were nothing but trouble and really bad connection speeds. So disappointed as the surface pro 4 wireless network adapter is junk also.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son is very happy with this product. He's a gamer no lagtime.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t help

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have very fast WiFi because of fiber to the house and a new Linksys Velos mesh system. But my laptops are old and don’t have ac network adapters. I bought this on advice from Best Buy tech support as a work-around. It didn’t increase the download speed at all.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, DCF652,

      It is possible that we just need to update the adapter's driver to optimize its functionality. Please get in touch with us at [email protected] so our Escalation Engineers can assist you. Include the computer's OS, your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 2 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it works sometimes not. Is like is doesn't enough strong

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Danielalopez87,

      The location of the adapter could have affected its connectivity to the router. To assist you in optimizing its performance, we will also have our Escalation Engineers contact you. Please email us at [email protected] with your phone number and the link to this post to properly endorse you to the team.


      Regards,

      Irish
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Not impressed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product worked well for about 5 months and now is slow and the internet connection frequently drops out. I installed an old unit and it works great, although it is a little slower. Best Buy staff were helpful, but now I need to contact the company to try and secure a replacement.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Wagels2009,

      It's not common that your WUSB6300 Adapter only worked well in a short period of time. We're glad that you brought this to our attention so we can tap one of our Escalation Engineers to check if the driver needs an update. Please drop us an email at [email protected] with your contact information and the link to this post.


      Best regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Dont even bother

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a few months after i bought it and customer support wouodnt even take a return becuase they said it was working fine. Never buying a linksys product again and neither should you.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      It's sad to see things end here. Should you give us another chance, our Escalation Engineers would be more than glad to turn things around. Just send an email at [email protected] along with your contact details and the link to this review as our reference

      Regards,

      Chu
      Linksys Support linksys

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