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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the AC1200 Dual-Band USB 3.0 Adapter's ease of use, USB functionality, and its generally strong performance and range. Positive feedback also highlights the straightforward installation and reliable connection, with many noting a decent signal strength. However, some users found the adapter's size to be a drawback, and experienced occasional compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 3,633 reviews
  • Rated 1 out of 5 stars

    Horrible device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why but I tried buying this twice for network connection and it was horrible. It worked at first but about 2 days later I couldn't pick up any signal. Definitely not worth the money spent.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi dor73,

      There could be multiple factors which is causing this intermittent connection from the adapter. Allow us to have our Second Level Technicians get in touch with you to assist with further troubleshooting.

      Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support linksys

  • Rated 1 out of 5 stars

    no thanks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it worked it was ok, but it would disconnect all the time.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Caveman,


      Let’s ensure that the adapter is utilizing its updated driver and the router is within the line of sight of the computer. This will ensure a stable WiFi connection between the devices. If the issue still persist, email us at [email protected] along with your contact information and link to this review. We’ll have one of our Escalation Engineers contact you promptly.


      Regards,

      Rhea
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Won't Download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the unit but could not find and download the hardware drive. Tried several times. Researched and found other people has similar problem. Had to return and purchase another brand.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, DoubleD,

      The latest driver for the WUSB6300 adapter is always available to download on our support site. We're curious what's the operating system of your PC so we can have one of our Escalation Engineers walk you through the steps.

      We'll wait for your email at [email protected] along with your contact details and the link to this post for easy reference.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Not worth the time or money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not help ease of use of wi-fi. Returned product for not working and driver install did not work.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Trace,

      We hear you and this is not the experience that we wanted you to have. We could've had our 2nd level support team to assist you with the issue that you had. Should you have other Linksys devices that may need our assistance in the future, feel free to send us an email at [email protected] so we can endorse your case to the team.


      Regards,

      MJ
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This usb adapter is junk. It keeps uninstalling and reinstalling. I have had ongoing issues with it for several months now but I just delt with it. I broke it in half and through it in the trash

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Carterdj,

      We regret to hear that the unit is no longer with you. One of our Escalation Engineers could have assisted you with the issue that you ran into. Should you have any Linksys products in the future, please don’t hesitate to reach out to us at [email protected] for questions, suggestions, or assistance.

      Regards,

      Rechel
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Bad recommendation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as recommended for my computer. Still no connectivity.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi there,

      The wireless adapter should provide connection to your Windows-bases PC/laptop as long as properly configured, running the latest driver, and getting optimal signal from the main router. Our Escalation Engineers would love to help you out and learn what's causing this to happen. Please send us an email at [email protected] with your contact details and the link to this review for our easy reference.

      We'll wait for your updates.

      Regards,

      Carl
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constant drops from your WiFi. Look for a built in adapter. This one is awful.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Bill.

      Your experience is of great value and we'd like to make things right for you. We can stabilize the connection from the adapter by making sure to run the latest OS version of the computer being used. Our Escalation Engineers would like to be of assistance and help you figure out what's causing this to happen. With the link to this review and your contact details, please send an email at [email protected] so they can better assist forward.

      Regards,

      Marie
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Not a great solution to bad wifi card.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not pick up wifi signal at a hotel, barely connects to home wifi

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      It could be that the adapter was not installed properly. You may try reinstalling it and update the driver. If nothing helps, we can isolate this further at [email protected]. Just include a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Adapter Fail

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get it to work, and was on hold forever. Ended up returning and living without.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for informing us of this. Your feedback allows us to improve. If you would like to discuss this further with the team, please email [email protected] with your support case number.

      We eagerly await your response.

      Regards,

      Mara
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Doesn't work with T-Mobile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work at all for our use case. We have t-mobile and this sisterly did not support using wi-fi adapters.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, SeanSmith.

      The adapter is designed to work with devices running on the following:

      WUSB6300 v1 is compatible with Windows XP, Windows Vista, Windows Vista 64-bit, Windows 7, Windows 7 64-bit, Windows 8, Windows 8 64-bit, and Windows 10 64-bit.

      The Linksys WUSB6300 v2 is compatible with Windows 8, Windows 8.1, and Windows 10. For Mac OS, it is compatible with OS X® 10.11 to OS X® 10.15 operating systems (OS).

      Feel free to tap us at [email protected] if needed and we'll get you over to them. Include the link to this review and your phone number.

      Regards,

      Marie
      Linksys Support linksys

  • Rated 3 out of 5 stars

    ok to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay for the short connecting range. If the range is over 10 feet, the signal will become weak.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item broke within a week wasnt able to return i. Time

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, DylanD,

      If it’s not a hardware defect, we can help you double-check if it’s still usable. Just email us at [email protected], so we can assist you properly. Just include the relevant details, your contact information, and a link to this review as a reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    easy to set up !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having enternat connection problem's I thought thru different scenario's linksys wireless -ac would solve the problem's of connection problem's this time I better call the GEEK'S !

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi,

      Thank you for sharing your experience with the adapter through this review. May we know what challenges are you experiencing right now? We'd like to check if there's something we can help and you may email us at [email protected]. In the message, kindly indicate your full name, phone number, location, and the link to this post.


      Sincerely,

      Linksys Support
      http://www.linksys.com Linksys

  • Pros mentioned:
    Installation, Speed, Usb

    Rated 5 out of 5 stars

    Great Adapter, AC USB 3.0

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from 2.4 GHz to this AC 2.4 GHz, 5 GHz Dual band. I pick this one over the Netgear because the Linksys is 3.0 USB and Netgear is 2.0 USB, the Netgear is faster 900 on 5 GHz vs 867 for Linksys but keep in mind that USB 3.0 is 10x faster then USB 2.0 so the USB will transfer the information faster to the internet and back to your computer. the installation was so easy anyone can do it, just put the CD in and USB adapter and password to the router and DONE! that is it. for speed it is outstanding I do a lot of online gaming and the wife watches movies on her I Pad and no lag.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Literally broke after just 2 years of using it and it is unusable.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Jeremy,

      Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We could have tapped our Escalation Engineers to check the unit and provide further diagnosis. Just email us at [email protected] with your contact details and the link to this post.

      Regards,

      Marie
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Does not work well with Windows 10 OS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter keeps dropping the network connection when used with the Windows 10 OS. Linksys does not have Win 10 drivers available.

    I would recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi 1jazzer,

      We appreciate your time for sharing this feedback. We’re sorry for the inconvenience that this has caused you. We are building out more information on updates and compatibility every day. Rest assured that our Engineering team is working on the device compatibility with Windows 10.

      Please do not hesitate to send us an email at [email protected] in case you have questions, or you need our assistance.


      Regards,

      Linksys Support
      www.linksys.com/us/support Linksys

  • Rated 1 out of 5 stars

    Does not work for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For basic internet use this is fine but it does not allow for bandwidth for internet gaming I returned the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Work only two days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good only for two days, I'm don't know what happen, stop to work after two days .

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JVerza,

      W‍e’re so sorry this happened. Let us make it up to you. With the link to this review and your contact details, please send us an email at [email protected] along with the current LED status (light color) of the wireless adapter. Our Escalation Engineers would like to run further diagnosis and aid in experiencing the best out of our products.

      We'll wait for your updates.

      Regards,

      Carl
      Linksys Support linksys

  • Pros mentioned:
    Ease of use, Speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Furture-proof WiFi Adapter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an unreliable Intel WiFi adapter built into my laptop. Install was NOT Plug-and-Play on my Windows 8.1 OS, had to download the newest driver from Linksys website first, but installation was painless and computer recognized the adapter immediately after the driver was installed. Performance is excellent on the 5GHz band for me (my router only has 802.11n, no 802.11ac yet). There are only two thing I don't like: 1. it has a wide body, so if you have another USB or whatever port laterally adjacent to this adapter, it WILL BE BLOCKED. 2. It's priced maybe 15-20 bucks too high as its current MSRP IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Would recommend to anyone!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to pick up an adapter after moving my desktop location away from my router and ethernet connection. After about a week of using this I can say it couldn't be any better. So far I have experienced no drop in connection, being about 30 feet away from my router and it being in another part of the house. It stays in its usual 4-6 ms ping range and 180-200+ mbps both ways. I really can't say anything bad about this currently. And the ease of use is a massive plus, just plug and connect with no installing of any drivers or anything. At this price this is a steal!

    I would recommend this to a friend
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