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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 3633 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers enjoy the AC1200 Dual-Band USB 3.0 Adapter's ease of use, USB functionality, and its generally strong performance and range. Positive feedback also highlights the straightforward installation and reliable connection, with many noting a decent signal strength. However, some users found the adapter's size to be a drawback, and experienced occasional compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 3,633 reviews
  • Rated 1 out of 5 stars

    Horrible Wirless Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is always lossing the WIFI connection. I have had succees with Linksys in the past.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Blue1898,

      For stable connections from the adapter, make sure that the driver is correctly installed and it is the updated one. For better assistance, please have one of our Escalation Engineers contact you. Just email the details of your setup and the workarounds you've tried at [email protected]. Include your contact details and the link to this post for our reference.

      Regards,

      Klaudette
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Hard to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like this product. I still cant get it to work. It is hard to use and the instructions are not clear.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Caroleann,

      We appreciate the time you spent in sharing your experience with us. We understand how tough it was for you and we're hoping you'd still let us help you with your device. Please send us an email at [email protected] with your contact details, location, and the link to this review for reference.

      Regards,

      Linksys Support
      www.linksys.com Linksys

  • Rated 1 out of 5 stars

    Poor signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t like, very poor signal. Connection would drop off repeatedly, returned it

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi DarkwingShadow,

      This is definitely not the experience we want for our customers. Allow us to have our Second Level Technicians to get in touch with you for further troubleshooting.

      Just send us your contact details at [email protected] so that we can escalate your case. Don't forget to include the link to this post as a reference.

      We hope to hear from you soon.

      Regards,

      Thaddeus
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not increase the download on my computer as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work as reported. Did not extend band width on my laptop so returned the next day!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, JSman,

      The WUSB6300 Wireless Adapter should upgrade your laptop or desktop computers to higher speeds and better range. We regret to hear that the unit is no longer with you as we could have endorsed your case to one of our Escalation Engineers to take care of your issue. Should you wish to give it another chance in the future, we're just an email away at [email protected].


      Best regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Not fast enough. I returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not fast enough. I returned it I might replace the computer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not help at all. Should get zero stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this product. It did not work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks...SLOW!!! Returned it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks...SLOW!!! You will be disappointed! I Returned it!

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, redskin,

      Too bad that you already returned the unit as we could’ve had our Escalation Engineers check what caused the challenge. Updating the driver might’ve helped. Moreover, we respect your decision, but feel free to reach us at [email protected] should you decide to use a Linksys product in the future. We’d be glad to give you a hand.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had intermittent connectivity which caused VPN to be consistently dropped.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get my PC to recognize this USB. This product did not work for me. I am unsure why.

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Kristen,

      The Windows XP and later versions should be able to detect the adapter. If you have noticed that the power LED doesn't turn on, try plugging it into another USB port or computer to isolate this. Let us know should you need further assistance by emailing us at [email protected]. Please indicate your phone number and link to this post for our reference.


      Regards,

      Irish
      Linksys Support Linksys

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Linksys WUSB6300 AC1200

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adapter works great and I had no problems setting it up, just plug and connect. My connections were better using either AC or N wifi. I noticed faster download and upload speeds and increase in strength signal from a longer distance. The only drawback to me is the size, but I guess that helps with picking up the signal better and you should disconnect it from the laptop when it's being transported to avoid breaking it. I received the adapter from linksys for a honest review, but I would definitely buy another one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    was told needed it -- upsell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told must have but it is not needed and do not appreciate that the upsell happened

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does not work well. it does not work well. do not buy it

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, User,

      The Linksys WUSB6300 Wireless-AC USB Adapter should work out of the box but, allow us to assist you with the challenges you have with the device. Please email more details at [email protected] with your contact details and the link to this review for our reference.

      Regards,

      Jan
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Detective

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device did not work. Got it home plugged it in and ...

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, DragonReview,

      Have you tried using the adapter with a different compatible device for isolation? Let’s get this checked further with our Escalation Engineers. Just email us at [email protected] along with your contact information and a link to this review as our reference.

      Regards,

      Rosalyn
      Linksys Support linksys

  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not stay connected to my asus router. Kept dropping connection

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi Hdnsek,

      For a stable connectivity, make sure that your computer is within the range of your Asus router. If you haven't tried updating the driver of your WUSB6300 Adapter, please do so as it helps in fixing bugs and improves its overall functionality. We'd be glad if you will reach out to us at [email protected] so we can have you assisted by one of our Escalation Engineers. In your email, include your contact details and the link to this review.


      Regards,

      Jay
      Linksys Support Linksys

  • Rated 1 out of 5 stars

    Slower speed compared to N adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC adapter performed terribly. My download speed is about half of my N adapter

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Tran80047,


      The Linksys WUSB6300 should have higher speeds than your N adapter. Experiencing a slower speed with this adapter is not a normal behavior. We can try a couple of steps to help improve its performance. You may set your router's wireless channel to either 1, 6, or 11. Make sure also to update the drivers of your adapter. Should you need further assistance, feel free to contact us at [email protected], and kindly include the link review.

      We hope to hear from you.


      Regards,
       
      Linksys Support
      www.linksys.com Linksys

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t give enough power to computer in order to play my games

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hello TsaCa,

      We'd like to get a better understanding of your challenge. Please share with us more details at [email protected] along with your phone number and the link to this review for our reference; we'll get you over to our Escalation Engineers for further assistance.

      Regards,

      Princes
      Linksys Support linksys

  • Pros mentioned:
    Installation
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Fast and reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older computer with a slow wifi connection . This adapter allowed me to connect to the 5 ghz band and get a much much faster wifi connection. The setup was easy and took less than 5 minutes. I have not had any issues with the connection or signal strength. The only issue I have with it is the size of the adapter. It is a little wide and it blocks the usb port next to where it is plugged in . I received a free sample from Linksys in exchange for honest feedback

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    too many inturptions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good at all...constantly getting disconnected. Had to go to wired connection.

    No, I would not recommend this to a friend
    • Brand response from Linksys Product Expert
      Posted .

      Hi Duanediet,

      Thank you for letting us know about your experience with the Linksys WUSB6300 adapter. What's the Operating System of the computer you are using? Try to make sure that the wireless driver of the adapter is properly installed on your computer. We also suggest that you check if your WiFi network is stable to make sure that it's the adapter and not your wireless router. For further assistance, email us at [email protected] together with the link to this review.


      Regards,

      Linksys Support
      www.support.linksys.comLinksys

  • Rated 1 out of 5 stars

    Would not recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work, instructions poor, cd load and directions not helpful

    No, I would not recommend this to a friend
    • Brand response from Linksys Staff
      Posted .

      Hi, Snyder,

      Setting up the wireless adapter should be easy. Please reach out to us at [email protected] so we can have the product checked with one of our Escalation Engineers. They'll gather more details of your experience and help you get the unit to work as expected. Indicate your contact information and the link to this review for our reference.

      Regards,

      Kristine
      Linksys Support Linksys

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