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Customer Ratings & Reviews

Your price for this item is $65.99
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The comparable value price is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1373 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the high-quality keyboard, ease of use, and protective qualities of the CREATE Keyboard Case for Apple iPad Pro 9.7". Many appreciate its convenient features, such as the pencil holder and the fact that it doesn't negatively impact battery life. While some found it added weight or had occasional connection issues, the positive feedback on the keyboard and overall functionality outweighs these concerns for most users. A few users mentioned challenges with charging while the iPad was in the case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 36 reviews
  • Pros mentioned:
    Keyboard quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Broken before one week of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the keyboard and holder for Apple Pencil; however, after a week of light use I opened it up and the iPad was slipping out because a piece of the plastics molding that holds iPad in place was broken off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    After one year it is TERRIBLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Folio, Canvas and Create and this experience has been absolutely terrible. For much of the year with this device I was prompted to “update” the keyboard every time I connected the keyboard to the iPad. Now I find the home and lock keys will work but rarely will the keyboard allow me to type. This does not matter what app I am using. I believe this is simply a bad design. I have overall been extremely disappointed with ALL ipad keyboards Logitech sells. ALL Have had at least one in-warranty replacement sent to me with the FOLIO having 3 in-warranty replacements sent to me. All replacements were through no fault of my own. Logitech, and this product in particular, simply are not good ipad keyboards; Certainly not worth their cost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just a Keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a keyboard. But since it is for the iPad, they charge you big bucks. There are other alternatives. Think twice before giving away your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item, the Ipad would not lock in it so it kept falling out. Maybe it was the one I got but didn’t purchase another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    iPad case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad case works less than half the time. Most of the time the iPad will not charge in the case.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Defective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one did not fit my 9.7” iPad Pro. I really-ordered and the second one was worse.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't like smart connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Logitech Bluetooth keyboards for years with my iPads, this was my first smart connector keyboard. Although it worked great after about a month I noticed the connection was starting to glitch, causing my iPad to have static like lines on it, almost as if were a bad connection. After 2 more weeks my iPad is doing it all the time. Luckily apple returned it for a brand new one, however I put my new IAd in the the Logitech and it glitched out immediately and bricked it in 2 hours. Wow, 2 iPads in 2 month ruined. Not good Logitech. I'm going back to Bluetooth.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst iPad keyboard...it stopped working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard stopped functioning after five months. The light doesn’t work either. It’s basically an iPad case. Don’t waste your money on this piece of garbage. Seems like it’s happening to a lot of customers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Returning this item, poor design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a fan of Logitech and have purchased many items in the past and will continue to do so in the future, however, I am returning this item due to: 1) The power on/off button is very hard to press. 2) After one week the iPad started slipping out of the case and lost contact with the keyboard.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as advertised. Keyboard won’t connect nor will it stay attached to my iPad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Not Impressed with the typing surface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this keyboard because it was highly recommended by other online reviews, but was disappointed when i got it. It added weight to the iPad and the keyboard typing surface felt cramped

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    horrible horrible horrible

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for an ipad by recommendation. it didnt fit for one. eventually it came apart and I ordered a replacement through the warranty. same thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Not a stable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was flimsy and did not protect my iPad well. The keyboard was nice but positioning the iPad was difficult. I returned this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard stopped working after only 2 months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard stopped working after two months. I tried to return it to Best Buy. They would not accept it back because it was over 15 days from purchase date. I contacted the manufacturer and they have not been easy to deal with at this point. The product has a one year warranty. I have yet to have a replacement or a resolution to fix or replace my keyboard at this point. I sent the SN from the box it came in and was told that was wrong SN and to send one on the keyboard. I resent SN from actual keyboard and I am waiting to hear back from Logitech.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    IPAD did not snap in securely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned as iPad did not fit properly making it difficult to use. Good concern poor fit

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Doesn't fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My IPad will not stay in. It keeps popping out. Waste of money since I cannot return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    I love this case and get so many compliments on it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the keys light up and this is an all in one stand and keyboard.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Did not fit the IPad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor. Do not buy. Did not fit. Money was a wasted on this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor design. Bought it at a great price, but returned it the next day. There's no way for the iPad to stay put in the casing for it. Encases 3/4" of your iPad. Bottom half is open near the spine of the case, therefore, iPad is free to move around. Horrible design. I would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE! No even 10 months and it is not longer working... I always have a keyboard for my IPad because of the type of job I do. This is the 1st time I have this brand I don’t think I will buy it again I got it just because a Zagg was not available at the time of my purchase.

    No, I would not recommend this to a friend