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Customer Ratings & Reviews

$35.99
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Comp. Value: $69.99

Customer reviews

Rating 4.7 out of 5 stars with 7514 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers have good things to say about the G502 HERO SE Wired Optical Gaming Mouse, particularly its comfortable weight, button placement, and controllable RGB lighting. Many appreciate the adjustable DPI, responsiveness, and the feel of the mouse in their hand, along with the customization options and software. Some customers feel the size is small, while others prefer it over wireless mice.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 7,514 reviews
  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Cool Gaming Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a mouse that was compatible (drivers) with MacOS, and had more buttons. Every button on the mouse can be customized using the G Hub software. It has on-the-fly dpi toggle so you can adjust how precise you need the cursor to be. I play games and work in photoshop so this is super helpful to move in and out of those modes. Ergonomically the mouse isn't large, I have large hands and it fits my palm nicely. Nice RGB lighting in the logo and infinity scroll (you can toggle this on-off) feature. It came with these fancy weights which I haven't tested yet, the stock weight of the mouse seems fine to me.

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Good Gaming Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has side buttons that come in handy for custom controls and has extra weight for whichever is best for you. Customizable Dpi Software too figure out which is best for you

    I would recommend this to a friend
  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Awesome Wired Mouse!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Wired mouse works great. Clicks and clacks feel good with many buttons to map for all your gaming needs. Love the mouse wheel free wheel option and the customizable weights that are included. You can really dial in the feel that you want. Would buy again.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your G502 HERO! It's designed to deliver a precise, comfortable, and customizable gaming experience.

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Swiss knife of the mouse world

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse has many buttons making it perfect for quick actions.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great review! We’re thrilled our product is meeting your expectations. Your support helps us continue to innovate and improve. Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    I LOVE THIS MOUSE ❤️

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is overall my favorite mouse ever. You have weights that you can add or take away from the mouse to help with mobility and comfortability. My husband and I have the same house and we use it for our everyday gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing the awesome feedback. We are happy the Logitech G502 HERO Wired Optical Gaming Mouse has met all your expectations and you love the mouse. Happy gaming to you and your husband. Logitech

  • Rated 5 out of 5 stars

    Try it! Buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming mouse! I bought this mouse for my 10 years old son. He says this is the best gift ever. High quality mouse, super responsive, good control, lots of colored led lights. My son loves it!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your positive experience with the Logitech G502 HERO SE Gaming Mouse. We are delighted to hear that it has been a great gift for your son and that he enjoys its quality, responsiveness, and vibrant LED lighting. Your support is greatly appreciated, and we hope the mouse continues to provide an excellent gaming experience. Logitech

  • Pros mentioned:
    Buttons

    Rated 5 out of 5 stars

    Great update

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, has the same buttons in the same place as the logitech mouse i bought a few years ago. Cable is long enough but not enormous

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We’re pleased to hear that our product is serving you well. Your review helps us grow and evolve. Thanks for being part of the Logitech experience. Logitech

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Comfy and accurate!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra buttons on the side are awesome if you’re not the best with the keyboard! And the weights help a lot with your accuracy along with the sniper button that slows down your sensitivity when you’re looking through the scope. Must buy!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear you enjoy the Logitech G502 HERO! It sounds like the extra buttons, adjustable weights, and sniper button are all features that significantly enhance your gaming experience.

  • Rated 5 out of 5 stars

    Great mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good mouse. It works perfectly and the feeling is so good.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for taking the time to share your experience. We’re delighted the Logitech G502 HERO SE Wired Optical Gaming Mouse is working well for you. Your feedback means a lot. Logitech

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Logitech mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Very nice & comfortable to use. The mouse came in excellent condition with it’s weights and it has a very good software.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words! We're glad you're enjoying the comfortable fit, excellent condition, and helpful software of your G502 HERO. We strive to create gaming mice that enhance your experience. Logitech

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Best mice ever for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect! This the smoothest mice I've ever used. Very comfortable. Easy to install and use it. The best part is the weight, you can put how much weight is perfect for you.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey there! We're thrilled to hear you're loving your G502 HERO! It's designed to be an extension of your hand, delivering peak performance and comfort. We're glad you're enjoying the smooth tracking, customizable weight, and easy setup.

  • Pros mentioned:
    Buttons, Weight

    Rated 5 out of 5 stars

    Best Mouse I've Owned So Far

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First G502. Bought on recommendation because I've got bigger hands. Was not disappointed. The weights you can add are a nice tough and the additional buttons you can map are great.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your positive feedback on the G502 HERO Wired Optical Gaming Mouse. We're glad to hear that the customizable features and ergonomic design have made it a great fit for your needs. Your satisfaction is our top priority.

  • Rated 5 out of 5 stars

    Great feeling mouse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a female, so my hands are probably a "medium" in the overall world of hand sizes. My previous gaming mouse was too bulky for my hand and I was constantly getting hand cramps from using it. There was so much height to the palm rest and it was just uncomfortable.. I dreaded playing games because I would have to use the mouse. This one fits my hand much better and feels more comfortable against my palm. The thumb rest is aligned well and I like how the side buttons can easily be reached without having to move my whole thumb. The scroll wheel is adjustable to free spin and regular scroll. The dpi can be easily changed by the buttons on top next to your left click. Overall the installation was easy. I added 2 of my weights to the bottom and it plugged in and started working with no issues. I found it to be a great price on sale (~ $40) for what I was looking for at the time.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hello Trigzl, we are so happy to hear the G502 HERO SE mouse is working great for you! Thank you for the 5 star review, we greatly appreciate all feedback. Just in case you didn't know, the G502 also comes with a 2 year warranty. So if you ever have any issues, please reach out to us at our Logitech Support website to get things solved. Thank you for being part of the Logitech family, Have a great day!
      -

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Comfortable & On Point

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was difficult finding a gaming mouse to use daily instead of my Logitech MX Master 2s that I've used for a couple years now. I needed certain gaming mouse features but everyday features also like web browsing back and forth buttons etc while being comfortable. Hands down great value without too much hype while capable of being a productivity mouse. The weighting seems to start out light to medium allowing you to actually get a usuable adjustment out of it vs being too light with all the weights in it like many I have tried. I do not feel that is a me problem as my son and a friend say the same thing. I did take the liberty of adding a pinky sled mod that mice costing 2-3 times as much "sometimes" have out of preference for those clutch moments...

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    My New Forever Mouse.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mouse a month ago and I love it. I think I found my forever mouse. I love the fact it comes with weights to add in different configurations if the mouse is too light for you. Very easy to configure the RGB lighting and DPI and button "hotkeys" in GHub.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're absolutely thrilled to hear you've found your "forever mouse" in the G502 HERO! It's fantastic that you're enjoying the customizable weights and the ease of configuring the RGB lighting, DPI, and hotkeys through GHub. We're delighted you're having such a positive experience. Thank you for your enthusiastic feedback! Logitech

  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    502 is my favorite mouse ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's tough, has the right weight, no batteries to wear out, has plenty of buttons and programmable functionality, even RGB for those inclined. This is my go-to mouse recommendation for anyone.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic to hear! We're thrilled that the Logitech G502 HERO Wired Optical Gaming Mouse is your all-time favorite, and you appreciate its durability, weight, wired reliability, and extensive programmable features. It's great to know it's your top recommendation! Logitech

  • Rated 5 out of 5 stars

    G502 Hero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best all around mouse Ive ever owned for gaming/everyday use. The functionality, customization along with the price point makes this one of the best in class in my opinion.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your fantastic review of the Logitech G502 HERO Wired Optical Gaming Mouse with RGB Lighting! We're thrilled to hear that it's become your go-to mouse for both gaming and everyday use. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    Replacing the problem with a solution!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous gaming mouse gave out so I was looking for a needed upgrade. This mouse was particularly what I was looking!! The RGB on there is a nice touch, it feels great for my hand which leads to a good grip in the ergonomic sense, and the functional has served me no issues whatsoever! And the response time for whenever I play my games (which is a big variety of them) has been excellent, so no issues there. Highly recommend this mouse 10/10!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi! That's fantastic to hear! We're glad the Logitech G502 HERO lived up to your expectations and addressed the issues you were having with your previous gaming mouse. It's great to know you find the RGB lighting, ergonomic design, functionality, and response time to be excellent.

  • Rated 4 out of 5 stars

    Does what I need it to

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up with a crack in a part that luckily doesnt do anything, just cosmetic. Mouse itself is solid, nice balance of extra functions without being overburdened. Always been a fan of Logitech stuff.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your experience! We’re glad to hear the G502 HERO meets your needs with its solid performance and extra functions, and we appreciate your note about the cosmetic crack—it’s helpful feedback for us. Logitech

  • Rated 5 out of 5 stars

    Need a mouse suggestion? This one is great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the go to mouse for gaming. When in doubt, G502 HERO it out. This gaming mouse being so good at less than $50 makes it practically unbeatable. I've been using mine for years with no issues.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

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