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Customer Ratings & Reviews

$179.99

Customer reviews

Rating 4.7 out of 5 stars with 1580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers recognize the G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse with HERO 25K Sensor for its impressive battery life, lightweight design, and comfortable feel. Many appreciate the customizable RGB lighting, responsiveness, solid build quality, and useful scroll wheel. While some find the mouse to be expensive, others have noted issues with the software, size, and lag. Overall, the mouse is well-received for its performance and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,580 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    G502 x Pro

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 X Plus has been a fantastic mouse so far. It feels really solid in the hand, the clicks are crisp, and the sensor is extremely accurate for gaming. The wireless connection is flawless and the battery life has been great, even with the RGB on. Overall it feels like a premium mouse and a great upgrade if you like the G502 shape.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      It’s fantastic to hear that you’re satisfied with your Logitech product. We strive to deliver quality and reliability, and your feedback reassures us that we’re on the right path. Thanks for your continued support—we’re lucky to have you with us. Logitech

  • Pros mentioned:
    Ergonomics, Weight

    Rated 5 out of 5 stars

    A Nice Upgrade From Old Design, Still Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original G502 was, and still is, a great mouse. However, it's design is quite familiar by now. Also, while I haven't had this issue, the G502 seems to have lower quality switches which can fail prematurely. While this can be fixed, it's an involved process which requires taking the mouse apart and soldering new switches. It's relatively high weight is also worth noting, especially with today's super lightweight mice. Also, huge props to Logitech for not putting "Pro" anywhere in the name, that's a silly trend that needs to go away. This newer model addresses most of these issues. It has an updated design, new switches, and it sheds quite some weight too. As for comfort, the new 502 is a little bit lower, and a little bit longer. I've always felt that the old 502 was a tad too small, and while the G502 X isn't significantly larger, the tiny bit of extra length (settle down) makes it feel a bit nicer, a small but very welcome improvement. Tracking is the same, which means it's really good. The buttons also feel great to me. The new switches are an optical switch, so they should last way longer than the old switches. All the buttons feel very similar in terms of placement, and they're all about as easy to hit as on the old design. The large button on the thumb rest can also be customized. You can flip it one way or the other. On one orientation its about as easy to hit as on the old design, and the other orientation is much easier to hit. You can also just block it off with a little rubber piece if you don't want it. The only thing I really don't like much is the scroll wheel. It just feels a bit cheap and rattly and reminds me of the scroll wheel on crappy e-waste grade mice. To be clear, it's not awful or anything, but its definitely not nice. I wish they would've used the scroll wheel from the MX Master, but that'd probably be pretty heavy. Speaking of weight, I was never bothered by the 121 gram weight of the old design. At 106 grams, the G502 X Plus is lighter than the old one, but not by much, and it's still not light. If you want a super light mouse, maybe get the corded version (89 g) or just get another mouse. If you're not too bothered, this is an excellent choice. From an aesthetic perspective, the mouse looks very good, it's a modern design that's not bland, but not overly aggressive either. The RGB strip has 8 zones so you can really customize it, you can even crate your own animations. Sadly, it's only available on the top tier G502 X Plus. The wired version doesn't have any RGB, which is a missed opportunity in my opinion. Also, while you can get up to 120 hrs of use on a single charge, it goes down to about 40 with RGB on, which is actually a downgrade from the 60 hours on the old G502 Lightspeed with RGB enabled. I still prefer the extra customization of the LED strip vs the boring single LED on the old design, so I'll happily sacrifice some battery for the much better looks. Also, it now comes in white too (Thank you Logitech!) Just like the old design, the new 502 supports Power Play. It also has USB C charging, and you can use any cable. The older G502 Lightspeed had its ancient Micro USB port buried inside a tiny hole, meaning many cables wouldn't fit, at least not without shaving the connector down with a knife. If you want to change your DPI on the fly with the buttons, the LED strip just changes colors, whereas the old design had 3 LEDs which were easier to interpret. Also, you don't have the ability to add weights like on the old mouse. Personally I don't change DPI on the fly and never used the adjustable weights, so losing these features isn't an issue for me. In conclusion: If you already have a G502, this is a small incremental upgrade. The biggest change is the looks, and a somewhat lighter weight. If you don't care too much about either, you can safely skip this model and stick to your old G502. But if you care about looks as well, or if you're looking for a new mouse, the G502 X is a great choice and I don't see much reason to get it over the old G502, except for maybe price. Aside from the scroll wheel and maybe battery, everything about it is better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Rehauled G.O.A.T

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had multiple 502s in my time, 502 inspired designed mice as well as Logitech mice in general. My biggest beef with Logitech has been the unfortunate double click issues that plague their mice BUT I think we finally have the fix with these new switches! This mouse looks FANTASTIC in the white colorway and it will also help keep it looking nicer longer vs the way oils create a shine in black MnK even with cleaning! IT feels great in the hand and looks great too! It has customizable RGB zones and custom hot keys that you can setup within the G-Hub app! If you want even more battery life at the expense of RGB you can disable the RGB altogether and get almost 140 hours out of one charge! Speaking of charge this mouse has USB-C charging so it charges back up very fast! The connection has always been solid with the USB transmitter. I have never had it lag or dropout on me once since owning it. The buttons are very nice and responsive and I have had no experience of double clicks or misclicks. The scroll wheel is the classic two style that the 502 has always had giving you the option to make it infinite scroll if you enjoy that. The side button can be customized to your like by being able to rotate it or put a flat dummy cover on it which is a nice feature! If you have been looking for an excuse to get another 502 for the collection or need a new mouse I can highly recommend this one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wired/wireless macro friendly mouse!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly after using it for a year I can say it's quite good! It has a super unlocked/locked scroll wheel for scrolling super fast, macros assigned to buttons on the mouse and customizable using the Logitech software. I tend to hardwire it over using it wirelessly but it's nice to have the option to do both, haven't had any issues with it and overall for my use with macros it's been a really solid choice

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your kind words about the Logitech - G502 X PLUS LIGHTSPEED Wireless Gaming Mouse. It’s wonderful to know it fits your requirements, and we sincerely appreciate your ongoing support. Logitech

  • Rated 5 out of 5 stars

    Super Nice Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid mouse, it's my first wireless mouse so I was worried about latency but I've had no issues plus it's super comfortable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Pros mentioned:
    Battery life, Rgb lighting, Weight

    Rated 5 out of 5 stars

    Amazing Wireless Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Switched from the razer basilisk and I have 0 regrets. Everything about this mouse is just quality and comfort. I am a small content creator so I always have to think about comfort when choosing a mouse I have to use for more than half of my day everyday (no I am not sponsored). This mouse is the definition of comfort. It fits perfectly in my hand. The mouse has a little weight to it but not enough to break my hand off. The 2 side buttons are satisfying to click. The middle mouse button setting is just perfect to have in a certain situation you might encounter. I charged this mouse to 100% the first day I got it, 6 days ago, and have been using it non stop since then and I have yet to charge it again. With rgb on by the way. The battery is a beast. A quality product Logitech has. And with a fair price of only $130 (I had it on sale) it is a no brainer to purchase. Even at its original $160 price range it is still worth every penny. Don’t overthink it when getting this mouse. Buy it if you can.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the detailed review! Glad you love the G502 X PLUS! Sounds like the comfort, button clicks, and battery life are perfect for you. We appreciate you recommending it!

  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    It’s awesome however…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitec computer software is what drags this mouse down a bit. If not, i would’ve definitely given it 5 stars! I personally though it would be easy to figure it out but to get the lighting i wanted, i kind of had to mess with the settings to find out how to save the RGB settings on my mouse. It’s not as simple as having a specific SAVE button. I found that out the hard way as i would exit the app and my mouse RGB would reset to default. But IF you already know the application and her complications, then this mouse feel very premium. It does have that loud scroll which took me a few minutes to get used to. However feels so soothing after every use. And even better when i switch the scroll setting to go SUPER SONIC SPEEDO.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for sharing your detailed feedback! We appreciate you taking the time to highlight both the positive aspects and areas for improvement with the software. Logitech

  • Pros mentioned:
    Battery life, Rgb lighting

    Rated 5 out of 5 stars

    Top-Tier Gaming Mouse

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is fantastic! The HERO 25K sensor is extremely accurate, and the LIGHTSPEED wireless connection is just as fast and reliable as wired. I use it for Hearthstone and World of Warcraft, and the customizable buttons make gameplay so much smoother. The RGB lighting looks great, the mouse feels comfortable even in long sessions, and the battery life is impressive. Highly recommend it for anyone who wants a high-performance gaming mouse that’s both wireless and dependable.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re truly honored by your kind words. Knowing that our product is making a difference for you inspires us to continue pushing the boundaries of design and performance. Customer voices like yours guide everything we do, and we couldn’t be more thankful that you chose to share your experience. Logitech

  • Pros mentioned:
    Ergonomics, Rgb lighting

    Rated 4 out of 5 stars

    G 502 X Mouse

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The G502 X PLUS delivers top-tier wireless performance and a legendary ergonomic design. With fast LIGHTFORCE optical switches, and extensive 13-button customization. witj the 8-zone RGB is fully Customized. The only flaw is the charging as it's battery starting degrading after 6 months of using as depleting within 3-4 hrs.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for your feedback! We’re glad you like the Logitech - G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse, and we appreciate your input to help us get even better. Logitech

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Number 1 Mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mouse by far. Slick design, comfortable feel, amazing battery life. Would for sure recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re thrilled to hear you’re satisfied with your Logitech product. Your feedback helps us continue to deliver great experiences. Logitech

  • Rated 5 out of 5 stars

    Best gaming mouse

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the G502 X PLUS for a while now, and it’s easily one of the best gaming mice I’ve tried. The performance feels incredibly precise and responsive, especially in fast-paced games, and the wireless connection is seamless with no noticeable lag. The mouse has a solid, premium feel to it, and the buttons are crisp and satisfying thanks to the upgraded switches. I really like how customizable it is, with plenty of programmable buttons that make a difference depending on the game or workflow. The scroll wheel is smooth and versatile, and the RGB lighting adds a clean, customizable look without being over the top. Overall, it’s a high-end mouse that delivers excellent performance, comfort, and flexibility for both gaming and everyday use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Good mouse for gaming and working.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shape is very similar to the classic G502, so you will have no issue getting used to it if you like this shape. Lighting effect is very fun as it animates in full RGB. It can be turned off to save battery life. No issues with connectivity and sensors. Weight is heavier than G Pro, but much lighter than previous G502s. For working, the infinite scroll wheel is essential.

    I would recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Pretty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mouse! It matches my Logitech Aurora set. I was worried it might be too large for me, but on the first use I adjusted and it felt really nice. I love that I can see the lights even while my hand is on it, they shine all along the sides. It doesn't feel like a generic material, unlike most of these new mouses. I enjoy the clicky sound it makes too. Very nice!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We’re grateful for your feedback and happy to hear the product is working smoothly. Your experience helps us build better tools for everyone. Logitech

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing Gaming Mouse ⭐⭐⭐⭐⭐

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech G502 X PLUS LIGHTSPEED is fantastic! Super responsive, comfortable to use, and the HERO 25K sensor delivers incredible precision. Battery life is great and the design looks awesome in white. Super product! ✅

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the wonderful feedback! We're delighted to hear that you find the G502 X PLUS to be super responsive and comfortable, and we're glad the HERO 25K sensor, great battery life, and design are meeting your needs. We appreciate you sharing your positive experience and recommendation! Logitech

  • Rated 5 out of 5 stars

    I never knew mouse had so many features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with this mouse in my office upgrade replacing the Microsoft Arc. I am not a mouse expert by any means and using it for heavy productivity work mainly. It feels good, looks stylish with the RGB lighting, and the adjustable settings via the G Hub app makes it very customizable. I found the app a bit comprehensive at first, but after a little research I was able to at least figure out how to change the lights, speed, etc. The mouse has 0 lag at all and very responsive. There are so many additional features and options that I have not tried yet (or needed yet), so I will have to explore more. All in all I am happy with the purchase. If I ever get into gaming or a task which would unlock its maximum performance I will be prepared. To me a mouse is all about comfort, and performance (no lag and responsive). There may be alternatives out there that achieve this for less, but if this one feels good don't hesitate as the performance is solid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Customizeable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this mouse. I was worried when I bought it, that it would be too big for my small hands, but it isn’t! The way they let you customize the side buttons makes it to nice for my small hands. I also really love that I can change the scroll wheel from smooth to tactile. I would definitely recommended this mouse. The only problem I have is that it makes a weird clicking sound, but I am personally weird with sounds.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear you're loving the Logitech G502 X PLUS LIGHTSPEED Wireless Optical Gaming Mouse! It's fantastic that its customizable side buttons and scroll wheel make it such a great fit for you, even with smaller hands. Logitech

  • Pros mentioned:
    Rgb lighting

    Rated 5 out of 5 stars

    TOO SMOOTH

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is amazing, scroll wheel feels so fluid like on the hyper scroll, all buttons feel satisfying yet sturdy, the RGB is really nice as well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ergonomics

    Rated 5 out of 5 stars

    New favorite mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mouse, better feel than my last one. The default color scheme is awesome as well, so i just leave that on by default. Looks great with the white 810 keyboard

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    GET THIS MOUSE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse is super responsive, so fast and sets up in a second! I love it. The rechargeable battery is a game changer. If you are buying the keyboard though you need a sub dongle because the keyboard and mouse do not use the same usb controller- not an issue for me.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the kind words about the G502 X PLUS! We appreciate you highlighting the speed and ease of use. We understand the inconvenience of needing separate dongles for the keyboard and mouse. This is something we're always looking to improve. Logitech

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Mouse, at a decent price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, and fits the vibe of my workspace very well, its not the most expensive, or cheapest mouse, but it does what it needs to, the DPI shift button is a little annoying, but it comes with a replacement cover to replace it with.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Your feedback means a lot to us. We’re glad the product is serving you well and helping you get things done. Thanks for choosing Logitech! Logitech

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