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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Harmony Hub's ease of use and compatibility with various entertainment systems. Many appreciate its voice control features and Alexa integration, although some users experienced challenges with setup and occasional connectivity issues. While the performance is generally praised, a few customers noted slow response times and concerns about the app's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,452 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    No more multiple Remotes!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to control multiple devices with a single remote and so easy! Wished I had bought this a long time ago!

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this hub to go with echo and it's been great addition. Works as expected and allows me to now control my tv via my voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home automation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the old harmony remote system and advances it a great deal. Streamlined programming and exceptional performance. Remotes use RF to execute commands so you don't need to be in line of sight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought to use with Echo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use with my echo. It works ok with my TV but can’t seem to change inputs when switching between TV and Apple TV. Tried using with my Xbox One but it doesn’t seem to be able to turn it on. I’m in the middle of a move and don’t have my audio devices and my Harmony Remote. At the time it’s doing a fairly good job and hopefully it will work well when I have my complete entertainment center hooked up...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Setup Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my remotes are on my Phone now!!! I love how easy it was to setup and get started. Yo can add special sets of task like turn off or see all options available to the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to hook up to your Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Logitech Harmony Hub is super easy to set up (took me less than 10 minutes)!! We are using it with the Amazon Firestick & the Amazon Alexa Plus. We can “speak” to our TV to play movies!! :)

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Nice hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to integrate with Alexa and it works well to control my TV and entertainment center using voice control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent line of sight controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Logitech Harmony hub is an excellent line of sight device for controlling electronics. It works elegantly. Every now and then a reboot is required.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi Xerk,
      Thank you for your five-star review! It is greatly appreciated. Continue to enjoy your device. If you ever need assistance, please contact Logitech Support on the website.
      LaShonda from Logitech

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mobile Control Made Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controlling your remote using the Harmony app through the hub makes life a breeze. Fun to turn off the TV remotely when the kids have gone over their "tv time!" Easy to set up. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Got it for Google home control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the harmony one remote but I didn't have the hub. So I picked one up basically to use it to control my by voice. It works and I love it. If you have a home or echo. Get the harmony hub

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Harmony remote addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting my Harmony 950 remote programmed the way I wanted, I found I needed this hub because of my devices placements. It took a little fiddling with where to put it, but once I did, it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    "Alexa turn on my TV"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device to pair with an Alexa. You can use voice commands to turn on the TV, change the channel, turn up the volume, and even switch to a blue ray player or video game counsel.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works Intermittently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to connect with a new Alexa remote. Setup with Alexa is fairly simple but to use as a substitute for a remote control while watching something on TV requires shouting in the room to have the Echo hear the command. It works fine to get the TV initially turned on, but much easier to use a handheld remote to control the volume and change channels after that. The biggest disappointment which is why I gave it only 2 stars is that the interface with SONOS is not that seemless. I have two play3 speakers paired in strereo mode. Alexa and Harmony can't seem to control the volume for both of these nor does it change to a near station or music service once turned on. Hopefully this will get better over the next few months as all the kinks get worked between the two. not ready to recommend this to friends if being used in combination with Alexa. It probably works ok with the smartphone concept but neither my wife nor I feel the need to carry our smartphones with us throughout our house. If you don't get the optional remote, you are forced to have you smartphone with you at all times to make this thing work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Telephone Controls TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the coolest tool for my parents that need to see larger buttons and setup macros to quickly navigate to the channels that they watch! No need to have 4 remotes with hundreds of little buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very easy and I was up a running in less that 10 mins

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 4 out of 5 stars

    Great for Alexa users

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checked my older TV and receiver to Alexa so that I can control everything through my Echo

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Harmony Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all Logitech products I've owned have been pretty good. its awesome to be able to use my cell phone for a remote. It works my TV, My FIRESTICK and my older stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Voice control

    Rated 5 out of 5 stars

    Excellent addition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent addition to my home automation project. I paired the hub with my Amazon dot and it makes TV applications easy and allows for voice commands for the TV as well as automated lights.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well - Google Home integration is just ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Harmony to integrate for Google home voice command of my Audio/Video system. While the Harmony Home Hub supports all my devices (even an older Denon receiver), the integration with Google Home does not allow some basic functions like changing source input selection on my Samsung 4K TV. You can create GH shortcuts like "Hey Google, TV ON" for many functions to avoid the lengthy "Hey Google, ask Harmony to turn on the TV" - but lots of setup required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This works great - you don't need anything else

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device solves the issues of an infrared device sending multiple commands to your system. My family uses the phone app and it works very well.

    I would recommend this to a friend
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