Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 88 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers recognize the 500 CFM Portable Indoor/Outdoor Evaporative Cooler for its effective cooling feature, which is particularly appreciated on hot days. The portability of the cooler, with its convenient wheels, is also a notable advantage. While some customers find the cooler to be efficient in cooling small rooms, others express concerns about its price and the increased humidity levels it can create in a room.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 88 reviews
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Evaporative cooler works for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this cooler for summer use in hot humid New York. I didn’t want an AC because I didn’t want high electricity bills and I didn’t want to use chemicals. So far it’s been ok. It works well on dry, warm days. On hot and humid days (90s and Rh 65<) it’s more challenging. The high humidity means that I put the cooler on high fan and no evaporation but the humidity creates a coolness. It is spot coolness but it’s enough for me. In the evenings it’s cool enough that I use the window fan as well as the high fan on the cooler; it makes the bedroom surprisingly comfortable for sleeping. This cooler looks sleek, it’s light and so easy to move around, and simple to operate. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for my purpose

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my living room. I don't have an A/C in the living room. The A/C in my kitchen does a good job cooling the kitchen and dining room but lacks the cooling power and movement of air through living room even with ceiling fan. This is where the newair evaporative cooler came in handy for me. Make sure to freeze the two included ice packs well. Use both ice packs for best performance. Another note is pay attention to the max and minimum water level. When first filling tank and placing the unit on high you will notice the air level will automatically decrease to medium speed. This is temporary and will go to high speed after the unit pad completely gets wet. If not you can manually increase it to high speed after about 5 minutes. Overall this fan suites my needs as I wanted a fan for when enjoying a movie in living room I aim it directly to my body. If you are looking to replace an A/C you won't with an evaporative cooler even if you buy a large one. Great companion to an A/C.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice for a small room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really efficient for a small room. And the humidifier really works

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Works, even in humidity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works even in humid places if you manage it correctly. Like anything without proper management, things don't work.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 5 out of 5 stars

    Worked exactly as we hoped.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this evaporative cooler when it got very hot this summer, and I couldn't seem to cool the house down at night. It was easy to set up. Now when the house thermometer says 75 degrees, I start "Luma" up, and it will keep the house at 75 (on low speed) even as temps go up to 90 outdoors. I suspect at a higher fan level, we could actually lower the room temperature, but we haven't tried that. We like it on low, and it's nice and quiet. In the evenings, I sometime roll it down the hall and cool off the bedrooms. We are entirely satisfied.

    I would recommend this to a friend
    • Brand response from NewAir Team
      Posted .

      Hi, Thank you for taking the time to leave a review on your EC110S. Thank You for choosing NewAir! newair

  • Pros mentioned:
    Cooling, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent fan totally recommended it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools better than a regular fan and you can add ice to the water so the air feels as good as an AC, you can also use the ice packs it comes with 2. The otner huge advantage over a window AC it's the fact that is has wheels and ypu can move it around the house. An extra plus it's very quiet. 5 stars for this fan.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great cooler!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these, one for my sons room and one for my room. I live in southern California where it is more humid than dry weather. It still gets hot here and I didn't want to buy a portable AC unit since I feel it is a very inefficient way to cool a room AND boy does it draw juice from your electrical grid. My bill is much higher with a portable AC unit. However with these swamp coolers, even though we have 50 - 60% humidity this thing still can more than adequately cool your room. Now lets get one thing straight, the air that comes out is not AC cold air. No, when used properly, the swamp cooler pushes out cold ENOUGH air to keep you comfortable at night. It comes with ice packs which I thought was really good which helps keep the water very cold. I have been very satisfied with these purchases of swamp cooler.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great but too small water container

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked as advertised except the small water container would only last about 3 hours. I returned because it was exhausting trying to keep filling the water during day. It didn’t last through the night. Fan and other features were great!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison to my old Luma Comfort cooling fan is is a tad smaller, lighter and a little cheaper. I wish it blew colder air than my old Luma but it does blow longer without refilling and is a little quieter. Good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Bought two, but one wouldn’t work out of box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these online to use in bedrooms; liked small footprint & no need to window vent. Unboxed first one & it worked just fine, cooled room as expected & have used included ice packs on warmer days. Overall very pleased with unit. Then unboxed second one, plugged it in and it made horrible noise. Tried to turn off but “Off” button did nothing, had to unplug unit to stop it...very disappointed! Very easy return to local store; “Cameron” reordered replacement to be shipped for free to my home. Awaiting delivery & optimistic it will work like 1st one.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Great product for the value

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use and quickly adds cooling Small and compact for easy storage

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good Cooler

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a month ago. It has cooled my bedroom a least 8 degrees on a hot day. Just change the water daily, wipe off the container inside and use cold water to fill. Run the machine on low in cool at night. The water will last about 8 hours. Money well spent instead of a window attach A/C.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Cooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that it was a good buy. I like it because I don't need to take a hose to the window and I can move it to any room that I want with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    excellent fan plus cooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something to cool an area where an air conditioning unit would not work. I bought this to try and it works great! It really cools the area and the price was good. It looks nice, works quietly, just a great value. I believe a few friends will now be buying one for their homes also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good fan

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fan to cool down a bedroom great size and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    new air

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well moves lots of air though my kitchen and not to loud. like how the tank can be removed and filled with out having to take it apart like other portable swamp coolers. .

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    It works as it should.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this product works as expected. Its not a game changer by any means but it keeps the room cool as long as you use the provided ice packs in the water tank. Lasts about 4 to 5 hours of cooling air. We have 2 of these placed in 2 different spots. When it gets hot we will use them. Mostly, we use them just to move air around.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product love how it keeps the room cool.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not suited for the northeast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I realized after my purchase that this is better suited for places that have hot, dry conditions and we have a lot of humidity during the summer months in Ct.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fan cooler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a fan. If you live in humid areas such as I do it makes the air more humid. Did not cool the air as I expected.

    No, I would not recommend this to a friend
Sponsored