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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,874 reviews
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    HUUUUUUGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so big. It literally fits 2 loads of my old washer. Super happy because I have 2 kids who play sports and there is always laundry to do! Also my old washer was a front loader and the rubber door seal started to mold. (I heard that is very common on front loaders)

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Spectacular washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drum size on this washing machine is huge, it watches my king size comforter and other linens with no problems . I love the size of this washer. The machine it self takes up no more room than my last washer, which was a lot smaller inside.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a couple of years ago and it stopped working today. I upgraded from a 12 years old (still working) whirlpool washer/dryer. Well, seem like it was a downgrade in terms of reliability. Looks like the user interface board rusted out due to not having a waterproof coat which all other manufacturers do (this is a washer, there will be moisture). One of the reasons why I bought this, was a 10-year warranty sticker on it (btw, that does not cover anything other than the steel bowl). The replacement cost for the user interface board is $250-$300 which probably will break in a few years again. Just to save a few cents, they did not waterproof their circuit boards on a washer. No wonder why they are losing to Samsung/LG.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good washer for $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had the washer installed now for several months..Laundry comes out clean. It runs quiet so the door does not need to be closed

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    First Top Loader in Awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had two front load washers, one that was great and one not so great. I was a bit apprehensive about going back to a top loader but seems to be without cause. Love this machine. It is HUGE! What used to take 3 loads is now one. It’s amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 4 out of 5 stars

    Solid Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, can almost do every towel in the house! Missing a few of the finer features, but getting large loads done, it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag Bravo XL Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very water conserving, perhaps maybe too much so. When washing black clothes, you have to use the bedding cycle in order to get all soap to rinse out. (This was recommended by Maytag when I called customer service, because this cycle actually fills the barrel with water after sensing the load size.) This washer is a replacement for my previous Maytag Bravo, which was able to fully rinse black clothes with the rapid wash setting. Other than this, the washer is very good and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag, longest lasting brand in washing machines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag has never failed me. I had purchased a Samsung washing machine 2 yrs ago that had a recall, options were to repair or credit towards another brand. Well that was a no Brainer! Love my Maytag, so many cycles and settings to choose from. My favorites are the extra rinse cycle and soak. This machine says no agitator, but unlike others it has 3 raised ridges that go into the center bottom of barrel. This helps to move the laundry around. The wash barrel is very large, going back and forth filling and washing. I have not used all the settings, the bedding seems to fill with the most water. Can't go wrong with this machine, thankful for the recall! If and when my 18+ dryer goes on the brink, Maytag it is!!!

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    very large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used only few times so far not used to the low water use and non agitator action of washer. still weighing all the facts on.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Happy so Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Happy so far. Still early to say how long it will last. My old one lasted 23 years. Love how big loads it can take.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just the right fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love this machine; saves water, less time to wash a load. The machine gives you the "time"it will take to complete it's cycle. What a time saver. I can wash a king size comforter without a problem fitting in this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for all size loads.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash 2 king sheets, 4 king pillow cases, and a king comforter in one load. They come out clean, fresh and smelling great. Also spins very dry. It works just as well for a small delicates load or just a normal load. I'm am very satisfied with this washer.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 4 out of 5 stars

    Happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first experience with a washing machine without an agitator. Love it. It is a little taller than my other machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Above standards. Has everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra space for cleaning & soaking laundry. Great for my comforters towels & even small loads. Do not have to go to laudermat anymore. This machine is Top. I own a Hair Salon so I am constenily washing tons of towels with several loads -Not Any More.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good washer, large capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaced a 6 year old Maytag that stopped working. Washes well, large capacity, a bit longer load times.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Great washing machine for first time Maytag buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is best one I have owned so far. I love not having an agitator in the middle that clothes can wrap around. It's easier to keep clean, has so many features and isn't noisy. I would recommend this washing machine to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Super Washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new top load washer.X Large tub with lots of different settings even a cleaning setting for the washer itself.extra extra rinse cycle, oxiclean,bleach dispenser.This thing has it all,love,love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    deep washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer, I ordered online so I didn't realize how deep it is. but I love it anyways. washes a huge load.i like the different options you can choose from and the lid closes slow so it doesn't drop down hard

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 4 and It does everything we need it to do. Doing 3-4 loads a week and we are very pleased with the outcome. It seems to handle everything we throw at it. It seems to operate very efficiently and gets everything done well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Big washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this washer can hold so much. I can even fit my comforter into it with no problem!!

    I would recommend this to a friend
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