Customer Ratings & Reviews

Love this machine! Very quiet, big inside and clothes come out very clean. There is not an agitator which I also love since my clothing are not coming out damaged or stretched out. End up purchasing the matching dryer as well.

This washer is really large and efficient. The problem is with dark clothes. When washing black t-shirts, leggings or any dark soft materials, at the end of the wash cycle the clothes tend to have a white lint look on them. At first, I thought this was due to having used to much laundry detergent, so I rewashed the clothes without adding any detergent. This did not solve the issue. The only solution that I have found is to do a rinse/spin cycle with the fabrics that have the lint on them. It helps, but doesn't always solve the issue. Some of the lint will come off in the dryer, but not always and not all of my soft clothing gets dried in a dryer. This is the only frustrating issue with the washer. Other than this, the washer cleans well, is very efficient and quiet. However, if you are shorter than 5' 5", this washer may not be for you. The tub is VERY deep, so reaching to the bottom may be an issue.

So far, have done over a dozen loads in this machine and such a relief from my old machine. Machine is easy to use, buttons a pressure to push. Cleans more thoroughly than my old machine. And the best part, I love the capacity! I can fit so much per load!!! Here's a video of me using the machine and the entire cycle: https://www.youtube.com/watch?v=NW8GL0FJUB4

Excellent machine. Huge capacity. Easy use. Logical controls. Seems like pretty bombproof design. Easy installation. Just have it delivered - you can put it in with pliers and plumbers tape.

Cleans everything really well. Love the large capacity. Can get my king-sized comforter in and cleaned without any problems. Only drawback is that I have to get a step stool to stand on in order to get all of the items out after the load is done, but didn't want to front load washer after reading so many negatives about keeping it clean. Would absolutely recommend this machine to any one in the market for a new washer.

We require a large capacity washer and this one fit the bill. I prefer the models without an agitator and the cleaning has been satisfactory. To me, the controls are sensible and do not confuse you with what are really subtle differences. It is a bit noisy but closing the door on the laundry area reduces the noise so it is not an issue.

This machine is a beast! Huge tub capacity. The controls are fairly easy to use (and figure out in the beginning). This is the first washer we have owned of the new high efficiency models. We were somewhat apprehensive after reading reviews for the new generation of washers, but this one seems to do the job without much fuss. And, it is fairly quiet when running various cycles, which surprised me. I was expecting more noise than it exhibits. The matching dryer is also high capacity and runs well. Geek Squad delivery and installation was top notch. Kudos to Best Buy for having trained, professional installers. They even provide a quick tutorial for your machine.

My old washer was the industrial standard years ago. I can put over two old loads in this new deep and wider washer. The clothing appears to come out cleaner and not so squished. Ease of putting in soap and bleach. The machine will weigh the clothing and then use only what is necessary to wash the load. A long was from the ringer machine I helped my mother with on the farm. If she had this back then, she’d think she was in heaven. Which she now is.

Best washer ever purchased!! Extra large capacity! It is quiet, very efficient and convenient!! Can’t wait to get the matching dryer.

We bought this washer to replace a Whirlpool we'd had for the last 28 years. We were looking for a top loader but still wanted the efficiency of the newer washers and this unit has both. You can easily wash a king size comforter in it and not even fill it up. Clothes come out clean and everything is fairly automatic. You just put the clothes in, set it for the type of load and make any additions you want and that's it. There is a drawer for detergent, fabric softener and Oxy-Clean as well as a place to add liquid bleach. The machine checks the load, adds the right amount of water and takes it from there. Couldn't be happier.

We LOVE our new washer!! It is so quiet, TONS of space, so easy to use and looks great. We are able to wash comforters with no issues at all.

It is quiet does a good job cleaning clothes - no seal to go bad or cause an odor. Capacity for large loads . Only downside is the long reach in for small items.

This washing machine is definitely better than my previous washer due to all the options it has to offer. Further, the size is ideal for large loads, especially for my blankets and bedding. I used to have to take my king sized blankets to my daughter's because my machine simply was not big enough. There is one problem I have with this product. Without the agitator in the middle, keeping the clothes around the outside and agitating them to get them clean, I find my clothes in this washing machine gather in the middle, with the larger items ending up on top and containing the smaller items. I'm finding there are times that my clothes weren't cleaned nor rinsed well enough and, therefore, needed a second washing and rinsing, without the larger items. Now, all I need is the matching dryer!

it's so easy to use and the size of it you can put a lot of clothes in there and it will come out clean. very quiet.

This Washer was on a huge discount when I bought it, so I hopped online to check out the reviews to find out if there was something wrong with it before I purchased it. More than half of the reviews that I went through were negative, and then I went on YouTube and saw mostly positive reviews... I didn’t know what to believe so I decided to take a chance with this thing and buy a Protection Plan, just in case. So far the washer has been great with regular liquid detergent. You might have cleaning issues if you use Tide Pods..they don’t seem to work as well with this machine. The Oxi tray and fabric softener work just fine as well. The only issue is that there is a design flaw with the tray itself. It will not fully push in unless you halfway hold the lid first. It’s a weird and annoying flaw. I would imagine that is why a lot of people may say this machine doesn’t clean their closed. Once you get passed that everything on it is fine, and it has a ton of capacity for anything that you need to wash. I was deciding between Maytag and Samsung when I was looking for a machine, and I don’t regret getting this one. I like it.

It took sometime to adjust to a top loader washer especially after having a front loader washer. We can wash bigger loads of clothing, and wash blankets, comforters and sheets. We do less loads of wash and save money.

I felt like a happy housewife from the 1950's when getting this new washer (I'm a guy). This thing cleans so well and has so much room inside. You can fit your comforter in it with no issue or worry. And I'll probably never go back to a front-loading washer after this -- the drum on those things get so dirty after time and who wants to keep cleaning them after each use...? This washer also runs pretty quiet and looks great.

I love this washer. It is easy to use, quiet and large capacity. It does a great job washing clothes.

Love the size for bedding and rugs. Everything always comes out clean . Easy to use.

I have always used a front load machine and struggled with the smell. Front loaders have mold and really have no room to clean the clothes. This top load is HUGE - I can wash a full size comforter without worry. I even washed my queen comforter and it was clean. I love the technology and ease of use. I can wash a week's worth of laundry in two loads for four people....amazingly wonderful.