Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $879.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,874 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It fits huge size loads and actually washes them no problem!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There have been no major issues with this washer so far. The only noticeable issue is that there seems to be quite a bit of lint and fuzz off of clothes after a cycle. We are not sure if that is a rinse problem or a draining problem. Either way it is not a massive problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excelent quality product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bougth a house, i was looking for something big and good price. Best buy had it. I saved like 500 on both washrr n dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Convenient washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer is a perfect size for the available space in the garage. It complements the Dryer and has performed well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had front load washers for the past 8 years, and so happy that I chose this top load. TONS of room - can easily wash king size comforter!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has surpassed our expectations! It washes large loads with ease and the extra rinse feature is great for washing towels.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this washing machine for a little over a year now and it has performed wonderfully. I have had no problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    does the job

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it 6 months and so far we are happy with it. Despite all the different functions, I feel they all do the same thing. ie..washing on "deep water setting" or "bedding" doesn't really add more water since it's energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge washing machine. One or two loads finishes laundry for the week, great improvement over my past machine, which would take 4-5 loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer for the Price.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very conservative on water and energy. It is worth the price and I know that I will save more money in the long run.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the Size!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for our first home and we are more than happy with this product. The size allows to wash all our comforters in our own home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My Best Buy Maytag clothes washer failed at 11 mon

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maytag Washer 5.3 cf - Great Machine. Very pleased until failure 11 months after installation 10/5/2019. Best Buy installed 10/5/2019. Excellent. Machine ran great. Then 9/25/2020 Friday evening machine with a normal single load for some reason the drum shifted off center, and the off center put a large dent in the exterior the front of the machine, and the machine failed . We called warranty card and a local area reliable appliance man is to be here Monday 9/28/2020. We like this machine - and yesterday 9/26/2020 we stopped at the Santa Fe NM Best Buy to look for the same machine. They said this model of Maytag is out of stock.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer, Super large capacity- efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wash a lot of bedding, rugs and dog beds and the drum is huge.. works very well and is a quality washer. Thumbs up!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had washer for 3 months. Great so far! It is definitely keeping up with our big family. Holds a TON of stuff! Lots of cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok cleaning power

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is easy to use, has tons of helpful settings, looks great, but just does an ok job of cleaning. It also frequently gets unbalanced and restarts the cycle, wasting time, water and energy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans very well and is easy to use

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product earns 4 1/2 stars. When pressing start with thumb the machine does not start but does with index finger. Also a little hard to reach clothes at the bottom after wash is finished. Maytag washing machine is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Always professional and friendly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine was better than expected. If you're looking for a very large capacity washer this is definitely the one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest this is the first high tech washer/ dryer I have used. However I love it very user friendly!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Decent Washer machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of cycles and top loading which is nice as well as large capacity. Problem is we keep getting weird dirt streaks and sweatshirts seem harder to clean, maybe because there is no agitator? My recommendation is skip this washer

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge tub, many options

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer can hold at least a queen sized mattress pad - just what I was looking for. Been very happy so far.

    I would recommend this to a friend