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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,874 reviews
  • Rated 4 out of 5 stars

    LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this washer. It takes a bit to get used to with it not using as much water, but clothes are clean! I am switching from a front load to the top load washer. I have to say that I made a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    large size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its BIG enough to wash LARGE SIZE blanket, flat sheet, or fitted sheet. very nice

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    good product so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to get clothes clean, good capacity, spins water out great!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is very efficient. Washes clothes extremely well. Very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it will fit n wash all my bulky bedding and actually get it clean

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect washing machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this washer works amazing. easy to use and understand.

    I would recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent choice... well pleased ‼️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absence of old fashioned agitator makes this washer A Delight❗️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice first time buyer washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a home and was looking for a washer for my laundry room. I didn't have any experience in washers, so this was my first purchase of one. I have had it for almost a month now, and I haven't had any issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting down on the number of loads of laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can get almost 3X the amount of laundry in this washer at once! Has a great selection of cycles. The thing I like best about it is that I don;t have to remember to lower the water level when I don't do a "full" load .. it senses the load size and adjusts accordingly. The one thing I'm not real hot on is that the "start button" doesn't always start the load.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 2 out of 5 stars

    Not impressed with washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 9 month old Samsung washer was recalled so we purchased this Maytag washer. I don't like that it uses less water because at times not every part of the item is wet. I washed a queen quilt and it had detergent left on it in different spots, even though the tub itself is large and I used liquid HE detergent. Another fleece blanket that was washed separately had dry spots. Also it doesn't have a short cycle for a small load. So it runs long, at least 55 minutes. I don't care for this Maytag washer.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      CouponLady: We would like to inquire further about your review with you. If you are still experiencing an issue please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the issue that you are experiencing. We look forward to your reply. Maytag® Social Media Relations MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. Can handle large loads with ease. Glad to ge back to a top loader

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All Made The Same

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After almost a year of use I’d say this washer is mediocre. I find clothes don’t fully soak unless you choose the bedding setting. It’s reviewed at being able to wash a king size comforter but our summer time set (less bulky) never comes out fully clean. All in all its a decent budget washer but I think all of the washer sets made without agitators have this same flaw.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, love that I finish my laundry half the time I use too!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Low water feature too Low, no short wash

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    low water, too low. lid hinge broke, part $500!!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, DeborahR. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Fits a ton of clothes and doesn't take forever to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washing machine it is huge and really nice very happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large capacity. Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a large family. I use it every day. Clothes come out clean

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Outstanding washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it saves lots of water. Very efficient and simple to operate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    love the height

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I'm just still old school with some things. I just can't get use to not having a full tub of water even when I use the deep water setting. The machine still trips me out, but it get the job done very well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very satisfied with washer.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer - works better than front loading model it replaced.

    I would recommend this to a friend
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