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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,874 reviews
  • Pros mentioned:
    Washer size

    Rated 2 out of 5 stars

    Needs to add more water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the washer but I have a problem with the amount of water it puts in. For big loads such as comforters towels etc it barely covers the items if it covers them at all! I usually do a second rinse because the detergent looks like it just sits on tops of the items. This is my only complaint! I guess there is just one water level and it is low!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi PNELLY, We're sorry for the frustration regarding the Washer's water economy. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great machine - Great Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used several brands of washers over the years for our family of 4 and Maytag has great features and reliability. The Best Buy crew from sales to installation to hauling off the old machine was prompt and professional. Maytag and Best Buy get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great deep washing machine that actually agitates and cleans your clothes you can also make sure that it’s got plenty of water in it not like the front loaders that do that dry washing stuff this is the real deal just like mom used to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the choices I have made about my new Maytag washer and dryer. I also got a great price and a great service from Best Buy. It took me three weeks to make our final choices, my family is happy, just regret that I couldn't afforded the extended service warranty for both units. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Sturkey Maytag Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our washer is wonderful !! It actually holds more than my old front loader and doesn't buzz when finished, it chimes !! The sensor wash is great for conserving water and energy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better than last time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that even the service guys are saying the machines are only built to last 5 years, it was nice to get one of this quality at a good price. Washes very well

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clothes Clean?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to purchase a Maytag set, however, the excitement dwindled as the washer doesn’t seem to clean as good as we would like. We’ve also had white blotches on black clothing that looks like detergent spots. We use non-scented ALL detergent so not sure why this happens. When I wash sheets, the sheet will engulf the top of the washer like a hat on top of everything underneath. Wish they’d put the agitators back in the washers.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    SO FAR AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big, beautiful, efficient and exactly what I wanted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my new washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get use to the push button on and off buttons. The only problem I have encountered is the depth of the washer. it is hard to reach the bottom to get the clothes out. I didn't think to check this at the store. The salesman at the store was excellent and I would definitely go back for another appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried all the new brands and finally went back to a name that has been around my entire life! My wife wash clothes every year, so i found myself buying a washer every 3 are 4 years!! Either they would rust out are a part break. I went back to maytag and so far no problems!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this machine a couple of weeks so it’s too early to say for sure but I have a good feeling it will be a wonderful machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. The only main issue is I cant reach the bottom very well to get the clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Big washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing close is so easy for a family of 4. I get most of the washing done because the inside is so big. It really washes the clothes well and my clothes never smelt better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many washing options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 5 foot 2 inches i find it hard to reach socks or underwear in the bottom of the deep washer. I love how large, but maybe raise a few inches.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An ok washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an ok washer. It will do an ok job. If the load is large, doesn't drain out all the water . The clothes will still be dripping. I tried a full-size comforter and same thing happened (our old Kenmore washer used to drain all the water from this same comforter). Yes, it will wash medium and small loads well. But larger loads don't get the best wash and rinse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    No issues so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capacity is amazing, the only difficulty is keeping the clothes away from the sensor but really it’s not THAT difficult. Also since I’m kind of short it’s hard to reach the clothes at the bottom when it’s time to switch them to the dryer, HA! That’s obviously a problem of my own and nothing to do with the washer but if you’re short you’ve been warned! It’s not that bad though really. It does get louder than I expected when it’s spinning but it’s nothing compared to our past washers. It’s really a great washer and I swear my clothes smell better than ever even if I don’t use fabric softener! I’m truly impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have no complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints about this washer. I read the reviews before I purchased. It works great I seen where some people have said that it left stains on their clothes. I have not had that issue. If you do stuff your washer just like any washer it won’t clean good. That maybe their problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great load capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a bit of a learning curve at first to get the type of wash desired. It washes large loads and gets them good and clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far So good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a few weeks now. It works great. Better than my old GE front load. The double impeller wash agitation works very well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok but I wish I'd looked around more.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine after my front loader went out after 15 years. I decided to get a top loader because they are less expensive and I got the floor model. I didn't even know they had top loaders without the center piece now. This machine is a bit weird to figure out especially with the new designs and it's much noisier. I'll get used to it but I've only had this machine for a few weeks.

    I would recommend this to a friend