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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,874 reviews
  • Rated 4 out of 5 stars

    Its a BIG dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only done smaller loads in this dryer so far and it's a long way to the back of the dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! Very quiet, big inside and clothes come out very clean. There is not an agitator which I also love since my clothing are not coming out damaged or stretched out. End up purchasing the matching dryer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    Lid breaks at hinge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well, but lid broke at the hinge right out of warranty. The metal hinge inside a plastic lid is recipe for disaster. The lid has to lock or machine won’t run. Cost of repair is almost half the cost the washer itself.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi AmyS, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned a Samsung Front Load after major problems. Wife went back to a top load washer. So we looked at all in store and she chose this one. So far so good. Happy wife Happy life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product works great and meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about a machine without an agitator but have been impressed with the product and what it does. I especially appreciate the savings with water. I believe I am seeing that even now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a HUGE washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so worth it. Firstly, the washer is enormous. It is twice the size of my old one. The water extraction cycle really does the job. The dry time is much shorter. It's an excellent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, big & quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Maytag products, they last forever! This Washer is super spacious, quiet & efficient. It was a very good value buying is together with the Dryer at Best Buy. The delivery & installation was very quick too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Water saver washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot different than older model. Took some getting use to. Does a good job of cleaning. Uses a lot less water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size washer for a family of 6.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this washer had a front loader could not wait to throw it to the curb!!!! Nice to have a washer I don't have to clean to stop mold build up and I can do a load of laundry in under an hour. Oh yea and they're clean!!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    A little too deep for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little too deep for me feel like l might fall in to get clothes out

    No, I would not recommend this to a friend
  • Cons mentioned:
    Agitator

    Rated 1 out of 5 stars

    Horrible Washing Machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This seemed like a good washer. All the specs were great. However, it does not get clothes clean! Loads have to constantly be washed at least 2 times. Sometimes 3 times. We have used every setting that the machine has and it does not make a difference. IMHO- Without the agitator in the middle it does not seem to clean at all. Now 2 months after buying we are getting constant error codes with almost every load. Will update when we hear back from Maytag customer service. Not sure what warranty actually covers. I would give less than 1 star if I could.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi BenJamin, thanks for the review. We regret to hear that your Maytag® Washer is not living up to your standards and we are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Agitator

    Rated 2 out of 5 stars

    Not a fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a ton of research on machines before purchasing for our home. Maytag has a reputation for being a great brand, but the lack of agitator in this washer has us constantly fighting dirty clothes. We have only had it a few months and are already looking to replace it.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Megdig Thank you for contacting Maytag regarding your appliance. Please reach out to us, we are happy to look into your concerns. but we will need your model and serial number, your name, address, phone number, your user ID Megdig, and the date of purchase emailed to [email protected] . Please include Maytag Review in the subject line MaytagBrand

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance since we purchased this washer over a year ago. Easy to use and works very well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst machine I’ve ever owned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a little over a year and it started showing different error codes. Now it continuously says LF (low flow) and won’t run a single load without stopping and showing this code. We switched out the hoses and still have the same issues. Sometimes the washer will run for two hours or more so we have to pay attention to whether or not it is still running. This was my first HE washer and I’m regretting it. If we don’t go right back to the washer when it stops and If we allow the clothes to sit, the soap will start discoloring the clothes that’s immediately on top of it. We’ve had a good amount of ruined clothes before realizing this. Do not buy this machine! Or take your chances and hope my situation is just a one off. Wish I hadn’t gotten rid of my 20 year old, simple washer. Waste of hundreds of dollars and what do you know, just out of warranty!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lina
      , thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not sure if water is supposed to leak from the soap tray from time to time while NOT running

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    misinformed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While researching washers I knew I didn't want to have a low water HE washing machine. I bough this one because the specs said it was not a high efficiency design. Well upon the first wash the water doesn't cover the clothes. Thought, ok a fluke. Next load a little bigger, same thing. This is ridiculous! I called Best Buy (the toll free number) get hung up on twice with no answers. Just more upset that I feel stuck with this purchase. Then to call the store and have the sales guy tell me that I don't have geek squad protect so it'll cost me extra for them to come look at it and suggested to call Maytag myself to get answers. I am running out of time. Working 6pm to 6am its hard to stay awake long enough to make phone calls and don't want to sit on the phone in the break room with any conversation. Finally get time to call Maytag and go figure!!!! It is a high effientcy, low water washer. I am furious and will be returning both the washer and dryer as I bought them as a set.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been using it for almost 2 years, Maytag does an excellent job and the quality of the product is just amazing, I love that bestbuy did a price match on my purchase at the time because I saved a lot of money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this washer. It has a very large capacity and its not bulky at all. It washes great and its quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, I really like the extra large capacity. I had an older model (Maytag Bravos X) stop working after 11 years of high use so I did not hesitate to buy another Maytag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not a great purchase. Very problematic. Too many glitches.

    No, I would not recommend this to a friend
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