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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,874 reviews
  • Rated 5 out of 5 stars

    tWICE AS MUCH CAPACITY AS LAST WASHER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical at first when I saw there was no agitator, but clothes come out cleaner than with old machine. Tub capacity is huge and tub is deep. Shorter people may need a stool to reach bottom of tuib. Machine works great.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Faulty washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this washer in March 2020 it is now November 2021 and this washer has always gave me problems, from stopping while washing to lid not closing and breaking easily. I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LoveFairy, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 4 out of 5 stars

    Noisy washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to wash clothes well, but it is much noisier than the samsung i had to replace due to a recall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of this washer you are able to see how well your clothes are being washed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a previous Maytag and my wife loved it. We bought almost an identical Maytag washer with more features my wife loves. The whole purchase process up to the delivery and install was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Does good with larger loads

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My main complaint is that small loads do not use enough water and ends up leaving soap stains. I end up having to add water from an external water source. With larger loads this is not a problem and it does a very good job.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workhorse washer that runs quietly. Washed small to large lots effortlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    best washing machine I ever owned great help sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store sales person was knowledgeable,informative and over all helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large loads

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine can handle an entire bed set in one wash. I love it so far! The only drawback is that it's very deep, and a little hard to reach the clothes at the bottom (if you're on the shorter side like me).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so much I own it in both our homes. IF you are short it is difficult to reach small items like socks from the bottom - get a step stool. The clothes wash wonderful in this machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clothes smell clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were never happy with our old HE washer. The clothes didn't seem to get fully clean. We haven't noticed that with this washer. If your shorter than 5'5" you may want to buy a step stool. The tub is very deep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer broke after 16 years and I replaced with this washer. I love it! You can put in huge loads and the clothes come out so clean. It is also saving me over $10 month on my water bill, which is a plus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer the only detail its that sometime there is a sound that worried me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a quiet huge inside drum machine. We have always loved Maytag washers and dryers. Our last one lasted 15yrs so we bought another one and don't regret one thing about it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maytag lasts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with a matching dryer and hope it lasts 25 years like the one I just sold.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Size isn't everything

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite of its size, the washer really is unable to wash big loads. The washer uses very little water and this affects the quality of the wash. You put "too much" clothes and the clothes won't rinse properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer & dryer, just thought the washer worked differently...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Does a very large load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted the non agitator version but I was delivered the wrong product...so I tried it. I do love the very large load capacity but it tore up my bathroom rug and maybe put a hole in one of my shirts....I'm gonna have to keep an eye on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product and me and my wife are very pleased Best Buy and their service do not hurt anything one problem, you took my fryer power cord and left with none!! other than that it was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washing Machine!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine is great! Only downside is there is no quick wash cycle.

    I would recommend this to a friend
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