Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 1,874 reviews
  • Rated 5 out of 5 stars

    Technology wow!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is amazing. Takes some getting used to. The clothes are definitely cleaner. I really love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been running this machine for two months now and it’s been great, no complaints, everything it promised to be!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this washer. It does an excellent job with low water and detergent use.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    If I could give it zero I would, don’t buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice in the 2nd year it broke down, and the 3rd time right after 3 years. Twice it has been the computer/mother board. It just won’t turn on anymore. And of course it’s not covered by Maytag’s 10 year warranty nor does Best Buy tell you your warranty you bought with them is expired. I tried to to have Best Buy rectify this and they never called me back. It’s been since May that I left a message.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Mom3times, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Great machine I have several sets of them.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the money. We own rental properties and this is our machine of choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars out of 5 for washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned a Maytag washer for 40 years. We continue to hear great reviews of Maytag appliances. So far I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    5 Star Washer at an Excellent Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We initially accidentally ordered the washer with the agitator. Best Buy corrected it immediately at no cost to us, and had this washer out to us the next day! The washer is amazing. It's quiet, has good storage capacity, and has plenty of functions to handle whatever load of laundry you put in it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it! So quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wash ing machine. Service and delivery was excellent. Never had something installed so easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dyer combo.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my Maytags That lasted over 30 years with these new Maytags. This new technology is very impressive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For purchasing online, it was a great deal. In my home withing a week installed. Works great!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    DIED in a year!!!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had error codes about 6Mo in and couldn't find code meanings or what to do. So unplugged all night and plugged back in and nothing. Went to work, when I got home it was back on. 6Mo later to now, just off!!! No error codes nothing. Tried same thing as last time and still nothing. Won't come on. Worked off and on for a year. Already need a new one. SAD!!!!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi MCULPEPPER, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    love washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. The automatic fill leavel gets just right amount of water. My clothes come out clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best option was buy this washing machine is wonderfull Good quality and good price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Takes forever to dry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite the size of this dryer if you try to dry two bath towels with a normal load it won’t dry completely and it takes forever to dry.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity; does great job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It is easy to use, quiet and large capacity. It does a great job washing clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Lots of bonus features I didn’t expect. Maytag is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is a great purchase! I can fit twice as much as with my old washer and it works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works really well, large inside so can take huge loads without issue. Easy to operate as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge drum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the washer 3 weeks and love the washer. Washes well and reduces the amount of loads I have to do!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use quality and workmanship is great and cost

    I would recommend this to a friend
Sponsored