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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,874 reviews
  • Cons mentioned:
    Control panel

    Rated 1 out of 5 stars

    Not worth it!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned less than 3 years and the control panel has needed to be replaced 3 times. The third time was right after it was replaced with a brand new panel. We decided to trade it in for different one but unfortunately that means we lost the remaining 2 years of our protection plan we paid for. When it worked it was ok, there were times that some of the clothes didn’t even get wet.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider. MaytagBrand

  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer I’ve ever owned. This was an impulse buy and I’m glad I made it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to wash king size comforter!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this washer! I love the notification it gives you when it's done and all the setting options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase/Delivery/Set-Up ALL GREAT - Washes in deep water and cleans both large and small loads well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new efficient washer with many different cycles to work with gentles, regular dirt, and absolute filth

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Made of junk

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought this for a gift to my grandfather who takes amazing care of his stuff he uses maybe once a week for small loads now that it’s just him in the house. Well I’m sitting doing nothing in the house he went to open the lid and the lid hinge shattered and now I can’t seem to find parts now that I bought it one year ago and didn’t buy the extended because he isn’t rough. It’s made from junk products and brakes easy wouldn’t tecomend and to find the help is harder then the plastic!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Lionsblood, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Worst Washer Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the worst washer I have ever owned. My first hint should have been when it did not work correctly on the first day. I thought the 15 trial period that Best Buy offered was great but who knew that by the time it was repaired my 15 days would be about gone. Once it was fixed it did a better job of filling but still not always quite enough to circulate the cloths properly, it does add extra water in multiple times in an attempt to get the correct water level, but each time it does it tends to add time on to the cycle so the time displayed in the beginning is just and estimate. It also tends to ball our shirts up so tight that they look worse than it we would have slept in them but a lot of the wrinkles do come out if you shake out each shirt before putting it in the dryer. Due to its tendency to ball and twist I have had some items stretched and others outright ruined in this machine, Wish I would have bought another front loader

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don't recommend

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too deep for a 5'1" person. I have to use a grabber to get anything at the very bottom. Socks, underwear, washclothes, t-shirts, all are out of reach. It does NOT get cat hair off the clothing, even in deep water setting. It also leaves white splotches on our clothes, and we only use liquid soap for HP washers.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Roberts, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Nice big and quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a good new washer, and opted for this one. Super happy with it so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can wash comforters with ease & more clothes with a tub this size. It has great features! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the new machine so much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works so much better than the old machine. Clothes are getting clean again. Happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new washing machine! The delivery was great and the washing machine does a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine I love this thing and it works great with it's counter partner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine! Just what i was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washing machine. Great for a big family. Large enough to fit my Extra king size comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic all around... load sensing, water efficient, quiet and completely wrinkle free loads!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is awesome!! Cleans my clothes better than any other washer I’ve ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is th Best machine ever ❤ will recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Large capacity and quiet. Does a great job with washing and is fairly simple to operate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a big family. Four kids, all boys. This does a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the various cycles and how you can create your own specifications.

    I would recommend this to a friend
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