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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,874 reviews
  • Rated 5 out of 5 stars

    high capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer can clean a large amount of laundry, making fewer loads necessary.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still not sure about the washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not use to the low water level and sm amount of soap...how can it get the clothes clean? Been using the deep water wash & power wash....still expermenting?????

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, uses less water and clothes seem to come out cleaner and smell fresher.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is difficult as you must build the load in a perfect circle, ensuring perfect balance, and a large hole in the middle. I’m not excited about digging into dirty clothes, repeatedly, to fix balance. Lost a lot of space due to the top loader situation.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Dear cmc3:

      Thank you for taking the time to write regarding your appliance. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Washer. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you.

      Thank you,
      Maytag® Social Media Relations MaytagBrand

  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer doing have to go to the laundromat! Can wash anything I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice dryer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the washer to match!! Best choice! If you want a good washer this is the one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer does a great job getting clothes clean and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This too loader gets my clothes cleaner than my old front loader and is a lot quieter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag 11-cydle washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer purchased for an upscale rental unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great wisher. Never for once broke at all from day one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washing machine I have ever owned. I’m done with front loaders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is great quality & I am very satisfied with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3rd Maytag in 30+ years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The load quantity is wonderful. Do 1 load instead of the two I did previously

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this to anybody who has dirty clothes from working outside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is open box saves over 40% free delivery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with everything thing Maytag so far. This has been no different.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new washer in over 20 years, things have changed a lot. This one works well. It is a little deep, so you fell like you are standing on your head to get the wash out of the bottom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our front loader. This machine is great. Bad reviews are not accurate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome washer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer. We love it and can't wait until the day we are able to buy the matching dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over year and not one issue. Best Buy purchase better other places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The size of the tub is wonderful! Cleans amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My washer went out on a Friday! A new one was delivered Monday at 8 am. Love the washer!

    I would recommend this to a friend
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