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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,874 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay this thing works excellent it has a sensitive sensor in it that allows you it to adjust for the load so there's no water wasted it does blankets it does everything I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, purchased because of warranty and the Maytag name for quality behind the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 1.5 months and good so far. Can’t say for long term yet.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slightly Disappointed...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for 3 months now and I’m kinda disappointed in the performance. I have 3 kids so clothes get dirty. We have found that the kids clothes don’t always come clean. I get normal stains like juice but dried up food was still on the clothes after washing. The issue is this machine doesn’t have the agitator and it doesn’t use enough water. We found that if you use the “ deep water wash” cycle it works better. Besides that it looks nice...

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a large capacity washer, especially for king sized bedding. This is large enough/deep enough its a challenge to reach the bottom! Looks very elegant and has a fancy display, though it has some very....interesting sounds when you push buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always been a fan of Maytag. The gentle beeps and sounds are amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Like the controls ot cleans nice and is very quiet

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Concept doesn't work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a MAYTAG! Washed a load of men's dress shirts for a full cycle. Some of the shirts were still partially dry, as in they never got wet. And not a little spot. One was the whole back of the shirt! We bought this because it was a Maytag, for a top loader, and for the larger drum. It even has a bedding setting, which you apparently can't use because it doesn't have enough water or friction to clean the clothes. Sales associate explained that just because the drum is bigger doesn't mean you are getting more water. Govt regs. Have had it two weeks and it is going back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After two machines this is our favorite washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Good price. I would highly recommend the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will definitely recommend this product very efficient quiet and we put big loads it's great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble in the beginning. Got it fixed twice in less then 2years but got it fixed and seems to have no problems now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came and istalled it and it is working fine. But we have only washed two loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we would do it again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works GREAT and cut time to wash in half, we like it just fine

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Is big and well be nice if it work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having some trouble getting the washer to work properly it leaves soap all over the cloths wife very unhappy need service to come out show how it suppose to work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Diego was extremely knowledgeable and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Could not be anymore impressed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impossible to level it. It constantly stops and is on out of balance. It defeats the purpose of having a lathe capacity. Need to call geek squad.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, delivery was great and on time. Could not ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thought very highly of Best Buy. It has always been one of my favorite stores!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    water saving washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine uses little water but makes up for it in using a lot of electricity during its long cycles. Seems hard on clothes

    No, I would not recommend this to a friend
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