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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,874 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    do Not purchase this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely a year old and washer machine no longer working. Please save your time and hard earn money and do not buy this model.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] , with your name, phone number, street address, zip code, model & serial number and date of purchase on the appliance. Also with a brief description of what you are experiencing with your appliance. We look forward to your reply. MaytagBrand

  • Rated 1 out of 5 stars

    Very Disappointed in this Maytag Washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Disappointed in this Maytag - 5.3 Cu. Ft. 11-Cycle Top-Loading Washer - White!! Sure not made like the older Maytag Appliances we have owned during our 45+ Yrs of Marriage. We have owned 3 sets of Maytag Washer and Dryers over the years and all of them we sold in good working condition with very few minor problems this last one needed a Transmission after only 1 and a half years of service which would have cost almost as much as a new Washer! Luckily we always buy a extended warranty when it comes to larger Purchases!!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi LGWasher,thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! Saves so much time on washing and very quiet! Great quality

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst than Samsung. I was told this is the top rated by two employees from two different location, especially for big loads. It does not wash well. It leaves white marks. It leaves section of unwashed areas meaning some parts of the clothes are wet yet dry. It has the smell of when you wore it instead of being washed from a washing machine. I followed the manual book on how to wash the clothes even though I know how to wash clothes. I realize each machine has their own set of settings for loads and type you put into the washing machine. Worst worst purchase ever.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi JJboy, thanks for the review. We regret to hear that your washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 1 year. Had it repaired only to have the same issue 2 years later. Save you money buy something else!

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi disappointed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Washer heaven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic,efficient,large tub fir all comfortors,blankets etc... love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Faster and not loud, very nice size. We love it and nice color

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washing machine.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our washer that was 12 years old. What a difference!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I ordered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrong unit was sent during the virus days, can't return it now. Did not want a high efficiency unit. Terrible at cleaning highly soiled laundry. Live on a farm, doesn't work for us.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Disappointed, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it has worked great for us so far no problems with them easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most efficient washer I have ever had, cut my wash time in half

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does a great job getting large loads really clean. Looks great too!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no issues with it so far. Everything seems to work really well with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and fast. And best service. Always great products with get.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is larger and doesn’t have an agitator so it has a larger capacity.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I couldn't adjust the load size. It doesn't have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its looks really nice but the washer don't tell you the load size . they told me it senses and can tell how much load it is but when I put 1 shirt in a washer it gives me 50 min to wash as it is large load.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      There are no set range of cycle times for this model of washer. Cycle times vary depending on water pressure in the home, load size, amount of detergent used etc. The unit also has a soil sensor, which would sense the soil on the clothing. Which in return would adjust the time. The time in the display is an estimated time only and may adjust. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Maytag appliances! MaytagBrand

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very nice!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can do a ton of laundry at a time. Maybe 2 loads a week

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer it get the job done for a family of 6!

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I love the size and the controls are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer, HUGE capacity!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer 6 weeks ago. I have been testing it by washing everything in this house I can possibly wash, so it's been used a lot in the past 6 weeks. I really love the extra large capacity. We have king sized bedding and it does a fantastic job, no running it through twice. We had a front loader set, hated it for many reasons. So glad we went back to top load.

    I would recommend this to a friend