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Customer Ratings & Reviews

Your price for this item is $879.99
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The comparable value price is $899.99

Customer reviews

Rating 4.2 out of 5 stars with 1874 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 1,874 reviews
  • Rated 1 out of 5 stars

    awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate this water saver washer..it does not clean the clothes and is so rough with minimal water it wears the materials on clothes..wish I could return it...

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      lumpylu64, we thank you for your review. At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag Social Care MaytagBrand

  • Rated 1 out of 5 stars

    Trash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is trash it won’t move clothes when washing clothes stay in the same place for an hour and a half only the clothes that’s on the bottom get cleaned

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Trash, we thank you for your review, and are sorry to hear of the concerns you're having with your Maytag® Washer. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. MaytagBrand

  • Rated 1 out of 5 stars

    Not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lid does not shut and throws an F5 error. When it spins shakes like crazy. Returning and would not recommend. Have owned less than 1 month.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi DVDB, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 5 out of 5 stars

    Awesome washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Super awesome, sounds like a robot, overall awesome product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just as expected, made with quality, very durable.

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Does not clean well, lots of service visits

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this not even two years. Have had three service calls, had to go to the laundromat for almost three weeks waiting on parts. Called Maytag and asked for help since it was such an expensive machine. Was told to sell it on Craigslist or something. Thanks for nothing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Large Washer Drum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can fit a king size comforter in the massive washer drum!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not fill with enough water

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Maytag ripped a new rug. It will not fill with enough water to clean the clothes.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi ring,

      Thank you for your review. We are sorry that you are not completely satisfied with your washer and would like the opportunity to discuss this with you further. Please email your name, address, phone number, model/serial number and a brief description of your concerns to Maytag_Reviews@Maytag.com. MaytagBrand

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, great, I love my Maytag Washer and Dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent brand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend to everyone. Excellent brand. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Very good decision when we bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and fits our needs perfectly. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maytag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great appliance made by maytagh they never let me down.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t but, clothes comes out smelling good but still dirty. I tried every cycle it’s a waste of money. Now I have to buy a new one.

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi bugzy, thanks for the review. We regret to hear that your Washer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rated 1 out of 5 stars

    Didn't rinse clothes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put 1 pod in this machine had lots of room on top .Tons of soap left on my clothes.I rinsed them 3 times, they still had soap, returned to store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washer works great. really like the top load vs front loads

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nothing more to say...just plain awesome. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with this purchase. Maytag is industry leader

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer failed within 4 months and clothes are wrinkled so tight on any setting that we wash and rewash

    No, I would not recommend this to a friend
    • Brand response from MaytagTeam
      Posted .

      Hi Ozz1331, Thank you for your review. We would like to inquire further about your review with you. Please respond back to this email address, [email protected] with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the problem you are experiencing. Thank you. MaytagBrand

  • Rated 5 out of 5 stars

    Works Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something I would recommend to anyone I know

    I would recommend this to a friend