Customer Ratings & Reviews
- Model:
- MVWB835DW
- SKU:
- 5709096
Rating by feature
- Value
Rating 3.7 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers are positive about the large capacity, cleaning performance, quiet operation, and ease of use of the 5.3 Cu. Ft. High Efficiency Top Load Washer. Many appreciate its energy efficiency and the ability to wash large items. However, customers are negative about the lack of an agitator, concerns about reliability, and issues with the spin cycle and washer depth for shorter individuals. Some also reported problems with the control panel.
This summary was generated by AI based on customer reviews.
Very Efficient Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working very well so far. Very happy with the purchase
I would recommend this to a friendFantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic washer Great value extremely happy
I would recommend this to a friendDon’t like
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is not good for full loads. The clothes don’t rotate enough. I watched the clothes and they didn’t move around.
No, I would not recommend this to a friendGreat . Large
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great purchase that I'm very satisfied with
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer machine. It is big enough. It is super
I would recommend this to a friendReturned product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return the washer because we had a problem where the cold water cycle produced scalding hot water. Yes, the hoses were connected correctly.
No, I would not recommend this to a frienddisappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.washing cycle is loud, cant adjust water level on any cycle which is helpful if washing big blankets...
No, I would not recommend this to a friendNot much waters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes not come clean,and not enough water to wash and rinse
No, I would not recommend this to a friendCheap washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Washer only lasted 5 yrs. control board already needs replacing.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Washer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
- Cons mentioned:Control panel
Only lasted 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Family of 4 and this washer only lasted 18 months. Apparently needs a new control panel which is just as expensive as a new machine. I would not recommend. The dryer is still working but after research I found that the washer commonly has this problem.
No, I would not recommend this to a friend Waterleak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great and washes fine. But it’s leaking water internally and on the floor running down into our basement.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Dear Waterleak:
Thank you for your review.
We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, [email protected], with your name, your user ID Waterleak, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand.
We look forward to your reply.
Thank you,
Maytag® Social Media Relations
I HATE IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THIS WASHER DOESNT WASH GOOD EVERYTHING STILL SMELLS DIRTY NO MATTER WHAT SOAP OR SOFTNER I USE
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi cole, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Think twice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it worked it was great then ... the lid broke.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello Jeff1, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
- Pros mentioned:Capacity, Noise level
Best replacement I could buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a long research I decided to settle on this washer. After reading many reviews I still wanted to go for it. And let me tell you. It's the best washer I ever had. Bought from Petrillo's appliances, was much better deal and it's a dream come through. I was able to fit 2 sets of bedding and 3 towels and it was still only 3/4 load. To be able to have a perfect wash you need to read a manual first. I used Tide HE for whites and woolite dark HE for darks. The water adjust by it self and there is enough to make the best wash and if you feel you need more water there is a button deep water wash and it will fill more water, which I think is not necessary. The washer is sensing how much clothing is inside and fill the water accordingly. Don't pay attention to bad reviews. They just did not read the manual and not operating the washer correctly. The only inconvenient I have is I am 5" tall and washer is very deep, so getting to the bottom is impossible for me. But I still wanted to have an extra large capacity and just bought myself a barbecue metal thongs. So now it's not an issue. Very quiet and beautiful washer. Switching from 16 years old washer is fantastic. And now I will be able to wash my comforter + no problem. Love it. Hope will last as my old one for as long. Buy it, you won't regret.
I would recommend this to a friend Product does not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On 07/15.17 I bought a washer and dryer from Best Buy. Washer does not work. Best Buy has yet to repair it.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .linda:
Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, phone number, full address and the model & serial number, and date of purchase on the washer. Please also provide a disccription of the concerns you are experiencing.
We look forward to your reply.
Thank you,
Mark
Maytag® Social Media Relations
Prefer a front loader washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I prefer a front loader washer, the clothes on this washer was coming out too wrinkled.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .1234, we thank you for your review. At Maytag, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, Maytag® Social Care
Very Noise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.machine very noisey in the wash cycle and sounds like a jet taking off in the spin cycle.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had nothing but problems with motor to the lid. Awlful
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Cherj30, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
good investment for a large washing machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price was a good deal. Best buy was a great place to do business with.
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still adjusting the laundry soap. I think I’m using too much.
I would recommend this to a friend