Customer Ratings & Reviews
- Model:
- MGDX655DW
- SKU:
- 2150057
Rating by feature
- Ease of Use
Rating 4.3 out of 5 stars
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers are satisfied with the large capacity and ease of use of this 7.0 Cu. Ft. Gas Dryer. Many also appreciate its quiet operation and energy efficiency. However, some customers found the drying time to be longer than expected, resulting in damp clothes even after a full cycle.
This summary was generated by AI based on customer reviews.
dryer does not dry clothes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clothes dryer is not working properly. I looked at the dryer vent and discovered that when Best Buy installer installed the dryer he smashed the air vent! Therefore, dryer is not getting the circulation it needs to dry. help!!!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .sadconsumer, we recommend that you contact Best Buy to have them back out to install a new vent for the dryer.
Does not dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not happy with this item. It takes over an hour to dry a small load of clothes ie tee shirts.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Rhonda, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Did it work when installed. Never got hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer did not ever get hot. Did not set the clothes. Had to hang dry all of my clothes. Returned and got a new dryer. Different brand
No, I would not recommend this to a friendtwo years old and not working,not good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this dryer two years ago, it takes forever to work and dry the clothes. one load takes 3 hours to dry. not recommended at all. bad quality
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi maryam, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
never Shopping there again.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this dryer. This isvthe worse dryer ever. I get better when i buy a second hand one.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
Dryer did not dry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were unable to use any of the select cycles except more dry. Took two go rounds to dry clothes.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Tschmo: We would like to inquire further about your review with you. If you are still experiencing an issue please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, date of purchase on the appliance and a brief description of the issue that you are experiencing. We look forward to your reply. Maytag® Social Media Relations
Dryer was ok.... washer no way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned the dryer because the wash machine was terrible! Wanted a matching set
No, I would not recommend this to a friendDidn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The electronic pilot lighter did not work, so I had to return it.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
I think it's worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.And that's what it's supposed to do. Nice features
I would recommend this to a friendDOES NOT DRY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer DOES NOT DRY! We thought the plumber who reinstalled (after best buy’s 3rd party installer’s careless error) had failed to turn gas on. He comes back and says everything is fine, dryer just takes long to heat up. I originally thought it couldnt be a problem with the dryer “its new” but, i noticed clothes were still damp after a long cycle (frustrating). So, I made sure i set it to 60 minutes, assuming by then the medium size load of clothes would be dry. I come back to have super damp clothes still in the dryer after ONE WHOLE HOUR! i had to turn it on again! Waste of gas and electricity! Doing double the laundry! I’ve only had it for a little over a week, but, have used it handful of times due to having to shut off gas because of original installer’s carelessness! I came here to see if others had the same issue with this particular dryer and sure enough. Waste of money! My very old dryer dried way better than this! Will be contacting bestbuy monday morning! I do not recommend this model, save yourself the frustration! Very upset, I have a large family with constant laundry, having to do double drying is unacceptable. Shame on maytag!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Ronnie, thank you for your review. We regret to hear that your appliance is not living up to your standards. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
Maytag Regrets
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of Model: MGD6230HW on 10/26/2021 Replaced one 20+ years old. Only flaw with it was it stopped shutting off. If you have experienced this problem, please advise. New Maytag does not dry in one cycle. It takes multiple cycles on high heat and power button to dry a simple load of light cottons. So frustrating and costly. Thought the Made in America choice was the right thing to do!
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Dryerallwet, thanks for the review. We regret to hear that your Dryer is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!
dryer doesn't dry
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this dryer 6 weeks ago and is performing poorly. takes 3 timed cycles to dry clothes.it seems to be a lemon. got no help from Best Buy other than a phone number to may tag. called them and was put on hold for an eternity. Not sure if I will buy again from store.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .unhappy, We thank you for your review, and are sorry to hear of the concerns you're having with your Maytag® Dryer. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Maytag® Social Media Relations
awful dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in April 2016. The motor broke in 2019. Luckily, I paid to have the Geek Squad protection plan and they replaced it. Less than a year after the motor broke again. Now, I have to buy a new dryer.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Michele, we value your time and would like to look into the concerns with your Dryer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your Dryer style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.