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Maytag - 8.8 Cu. Ft. 10-Cycle Electric Dryer - White-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 751 reviews

91%
would recommend to a friend

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  • Rating: 1 out of 5 stars

    Never buy Maytag/Whirlpool again

    Posted
    FNM1
    • My Best Buy® Elite Plus Member

    After Hurricane Harvey, we had to replace everything in our house. Because we needed so many things, I first bought a bottom of the line cheap Amana dryer but never opened it because it took almost a year for the house to be habitable. Because of size, we ended up deciding on this Maytag/Whirlpool dryer and the matching washer. Best Buy is amazing. If you haven't opened the box, they let you upgrade (even though it had been over 6 months). Because our area lost so many homes/appliances, there was a wait on deliveries. The dryer was the 1st appliance to arrive. The washer didn't arrive for several more weeks. Of course, we had no need for the dryer without a washer. Once we used it, right away I had difficulties finding a setting that didn't "sense" dry spots in the sheets/towels and then turn off, thinking everything was dry. VERY annoying to find half-dry garments. After a couple of weeks, I happened to bend over and look inside to reach for something (it's VERY deep). I found paint chipping away from the drum. I called Best Buy, they ordered a new drum (no questions asked, just immediately took care of the problem). It arrived with a dent. They ordered a 2nd drum. It came crushed. At this point, they offered to junk the dryer because they kept having to pay for this part. If they gave me a new dryer, it would satisfy my extended warranty and I would have to buy another warranty. They suggested contacting the manufacturer because this was a new dryer and under manufacturer's warranty. They agreed to order a 3rd drum, but it was slightly oval and scraped against the sides when it rotated. According to Best Buy, the problem in ordering this part is due to the packaging. Nowhere does it say Do Not Stack on the box, so it arrives squashed. Stupid Maytag/Whirlpool (it is the same company now). At this point, Geek squad said use the manufacturer's warranty so I didn't lose my extended warranty by getting a new dryer. I called Maytag/Whirlpool and was told they'd be happy to send some paint. WHAT!? I explained that it appeared as if the paint would continue to chip and eventually rust the drum (verified by the Best Buy Geek repairman, who said this was definitely a manufacturer defect). Maytag/Whirlpool scheduled their representative but said that paint chipping off the drum could be considered "cosmetic" and would require that I pay $96 for the service investigation visit. Apparently, Maytag/Whirlpool does not stand behind their warranty at all. BTW- the GEEK squad service guy said I should have kept the new Amana dryer, which is what I had for decades before the hurricane. I am done with Maytag/Whirlpool.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      FNM1:

      Thank you for your review.

      We would like to inquire further about your review with you. Please respond back to this email address Maytag_Reviews@Maytag.com with your name, phone number, full address, review number , model & serial number, and date of purchase on the appliance.

      We look forward to your reply. MaytagBrand

  • Rating: 5 out of 5 stars

    Works Great yes I am THAT customer

    Posted
    Alterego
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I am THAT customer because we purchased the white set and after it was delivered the silver color looked better for our preference. The white set was delivered by amazing employees and verified no issues or damages. The second set arrived silver color, the delivery team was not like the others. The dryer was running really loud and would not heat up like the white one did. The washer had a big dent in it as well. But paying for a new product I called the sales rep he swapped it out ASAP. The 3rd set arrived was delivered by a perfect team again, no issues or dents. The dryer runs really quiet as it should and heats up perfectly. That is where I became THAT customer and the 3rd set was perfect as it should be. Delivery drivers can mess up drop or dent products. That should not reflect on the item. We love this set. This set is a lot bigger. I had to modify the dryer air vent out of the wall to be recessed inside the wall. Now the dryer can be pushed back all the way for our garage door not get to close to the dryer door. This is 8.8 cubic ft drum so the unit is bigger then our older much smaller dryer. This works as it should and is really quiet. No issues. It will auto sense how dry the clothes are and when it says 45 min left you can come back in a couple min and it will still say 45 min as it calculates time needed for each load. I would recommend this unit to anyone. We purchased the 220 volt model and works fine. The 3rd set was delivered by a much better team and verified no issues or dents and anything bad was with the items. Great customer service. Our situation for dryer air vent ducting is different. It goes up a 9 foot wall then over the garage before it reaches outside. We have a air vent booster fan installed for proper ventilation of the exhaust air from the dryer. Adequate air flow is key for clothes dryer no matter what you purchase. Before hooking up any new dryer. Clean out you vent line period. A lot of complaints of clothes dryer are fixed by cleaning your vent line.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    MAYTAG DRYER MEDB835

    Posted
    TIGER7388
    • My Best Buy® Elite Plus Member

    This is a dryer that replaced another dryer that was damaged by water from above washing machine that failed. This is a dryer that is a matching set for a 5.3 cu ft. this is a 8.8 cu ft. which is way too big to be put in a condo which has a limited closet space for this matching pair. This dryer is actually 4 inches deeper than the washing machine. The size is 32 inches deep to the washing machine which is 28 inches deep. This unit can be adapted to a 4 inch vent from either sides as well from the bottom.. When you are measuring do add the additional 4 inches for the vent coming out of the dryer. I had to notch the back wall sheetrock to accommodate the custom cut solid metal vent which is better than the dryer vent kit that comes from the store which is metal but it is expandable type that has to be cleaned often.. The side vent kit from Maytag cost $50 and you have to take the dryer apart to change vent outlet. I had to move my folding door track out also to accommodate the BIG oversized dryer .I could easily have used a dryer that was smaller with out tearing down a wall and moving a door. The dryer holds more than the washing machine so measure your dryer FIRST because it is not 32 inches but 36 inches deep. add the 4 inch vent pipe. With the energy saving setting adds over a additional time for the dryer to work. The wrinkle guard warning does tell you when most of the moisture has been removed from the clothes. The quirky thing about the dryer is after the wet clothes are inside the dyer, It wants you to check if you removed the lint from the previous cycle. After you opened and closed the dryer door than it will let you start the dryer! I had to reconfigure my door opening from the left side to the right side which took some time to change out the hardware, it is in the installation manual.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Large Capacity But Only Use A Couple Settings

    Posted
    AngieR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is the 2nd Maytag dryer I've owned. My prior dryer lasted 13 years, but my Maytag washer lasted 22 years, which is unheard of by today's standards. I hope this dryer lasts longer than 13 years. It has a large capacity, which is the main thing I like. Although it has 10 settings, the only two I use are Heavy Duty and Timed (and I only use Timed when I want to add on additional time at the end). All other settings take at least an additional 30 minutes to dry a load. For perspective, my old dryer would dry an average-sized load in 45-60 minutes. This new Maytag takes about 60 minutes, but only on the Heavy Duty setting. All other settings take at least 90 minutes to dry a regular-size load. Maybe the other settings are super energy efficient, but I don't want to spend forever doing laundry. The Power Dry setting actually seems to put in hot air for short amounts of time and then just tumbles with no additional hot air in between, which may save energy but takes 50% longer to dry. My new Maytag washer is another story. It takes at least twice as long to wash a regular-sized load vs. my old Maytag, but that's another review I need to write. I hear from others that there are only a couple manufacturers of washers and dryers anymore as they've all been bought out (including Maytag), and most brands are all the same because of the energy-saving features. I feel like we've gone backwards in technology. Maybe in Europe that's acceptable, but people in the U.S. want to get things done quicker so they have more time to do the things they enjoy...and for me, that does NOT include doubling my laundry time!!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Bad Dryer

    Posted
    Cookie
    • My Best Buy® Member

    I bought this dryer six months and am very unhappy with it. The problem from the beginning was using the sensor dry. It gets stuck and will run and run without any heat. I have to use the timed dry feature several times to get the clothes dry and even that takes a long time. Also, the clothes are wrinkled even after taking them out right away. I called the warranty dept. to have a service tech come out only to tell me it was the vent (even though we had already had the vents serviced when we moved in to our new house.) He advised me to run the dryer without the vent and if I had the same problem, call them back. Well it did and had a second service guy come out. He said he found an error code and ordered a circuit board. He came out again to install it and said that should fix it. NO, that did not fix it. Same problem. After over two months of this, with the dryer still not working, I called the Safety Department. I was on hold for over 30 minutes and the guy on the phone was very rude. Wow! Okay, I asked for a new dryer, because this one has never worked properly, but they want to send out another service man. This has been a very bad experience for me. I will NEVER buy another Maytag or Whirlpool appliance again.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Hi Cookie, thanks for the review. We regret to hear that your Maytag® Dryer is not living up to your standards and we are happy to look into this with you. Please reach out to us directly at 1-800-344-1274, via Facebook https://www.facebook.com/maytag/ or Twitter @MaytagCare. Let’s see what we can do for you! MaytagBrand

  • Rating: 3 out of 5 stars

    Maytag 8.8 cu ft, 10-cycle electric dryer

    Posted
    dlwatx
    • My Best Buy® Member

    I bought this dryer to replace my 20+ year old Maytag dryer. The most important features for me in choosing this model was the pull down door and access to the lint trap on the inside rather than the top. That left me with 2 options. I went with this one because it had fewer, simpler settings than the more expensive model. What I have found I don't like about this one is how complicated it is to start. To start the dryer: Push the power button on, select the setting, then use just the right pressure and hold until the dryer starts. To change to a different setting or start a new load: Turn the power button off, turn back on, choose your setting and apply just the right amount of pressure and hold until the dryer starts. Too many steps! I like my old dryer of choosing the setting with a turn of the dial and push the button to start. If my laundry has wrinkled from being left in overnight, the dryer senses everything is dry and cuts off before I'm ready or able to fold/hang all the items. I also find that some items do not dry well. An example is my plush robe: lightly touched it feels dry, but with a heavier touch, you can feel the center still damp. So right now I use the heavy duty or denim setting on everything. The top is also slanted so things tend to slide off. I do like that this dryer holds more laundry than my previous dryer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Terrible dryer

    Posted
    Netops07

    It's rare I take time to write a review, but this has been such a horrible dryer I decided to warn others. The first one worked great for 4 days then made a very loud noise. It was like a mix between metal grinding and electrical coil whine. You could feel the floor shaking. I called Best Buy, and they were great. They had a replacement sent within 2 days. The 2nd unit didn't work right from the start. Day 1 the unit stopped and displayed F6 E3. I unplugged it/plugged it back in and it sort of worked right. You should have to hold on your finger on the start button for a few seconds to get the dryer to start. I would stand there attempting to get the thing going for a couple of minutes before it would start. On day 3 the F6 E3 errors became constant. Unplug/plug in and the dryer would go for 5 mins, after multiple attempts holding your finger on the start button, and then stop displaying the error code. Research shows that error is due to an electrical issue and or bad control board. I will be calling Best Buy tomorrow and changing to a different band. I assume there's currently issues with one of the manufacturing batches.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Oh no! We're sorry to hear you're having a problem with the Dryer, Netops07. We can completely understand your frustration. We would be glad to look into the problem with you. We ask that you email us at Maytag_Digital@Maytag.com with the model and serial number as well as your contact information. We also ask that you provide us with a brief description of the problem. Thank you for the review! MaytagBrand

  • Rating: 1 out of 5 stars

    Damp Clothes for Days

    Posted
    Bummed
    • My Best Buy® Member

    This dryer has been a nightmare. We have had it for 5 months now, and it leaves clothes damp at least 80% of the time. We have had 5 service calls from the repair company Maytag contracts with, and each one said something different: your loads are too small, loads are too big, sensor problem, timer problem, machine is tilted, etc. etc. It vents fine, they check that every time. Finally the repair company said if they had to come again, they would CHARGE US. Even though they had never fixed it and the machine is brand new. We have no idea what to do. Best Buy won't take it back after 14 days. Maytag is unresponsive, despite multiple attempts. We feel like we splurged on a machine we thought we could trust, and now our family is stuck with this lemon, that requires 2-3 cycles PER LOAD to get clothes dry. I will add, if you take it OFF of the energy efficient setting, it does a bit better. But we cant believe we paid for an energy efficient dryer that doesn't dry. :( I hope this review saves someone the hassle and the money that this machine has cost/is costing us.

    No, I would not recommend this to a friend

    • Brand response

      MaytagTeam

      Bummed, thank you for your review. We would like to inquire about your review with you. Please email us at Maytag_Reviews@Maytag.com at your earliest convenience with your username (Bummed), a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Maytag Social Care MaytagBrand

  • Rating: 4 out of 5 stars

    HATE the lint trap and WRINKLES!!!

    Posted
    LovesColor
    • Verified PurchaserVerified Purchase

    I don't know who designs these machines, but they clearly don't do laundry or they would know that we don't need all these exotic settings/cycles. I usually end up using a straight, timed dry for delicates or the regular stuff. And that lint trap! Whose idea was that??? I can barely get my little fingers in there to clean it out. And none of my vacuum attachments fit into it to clean it out properly--what a pain! But what frustrates me most is that my clothes come out more wrinkled than they did with my old machine. I hate having to iron t-shirts and exercise clothing because everything comes out looking awful--worse than if I slept in it! Using a dryer sheet helps a little, but I mostly try to get things out before the cycle ends, while they're still a little damp, so that I can smooth out the wrinkles and hang everything in the basement to finish drying before I iron. Yeah, it's a pain. So much for technological improvements.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    It tells you whether there are issues with exhaust

    Posted
    AmyGee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Moving into a new home typically involves a lot of “new.” One of those “new” experiences is major appliances. Having owned several different brands previously, my husband and I thought it time to try another new product. Our choice this time “Maytag.” I will say the Maytag TV ad campaign did play into our decision making but only as a teaser i.e. to get us to look at the Maytag product. We physically inspected this Maytag dryer at several locations prior to purchasing it. Relative to other dryers the deep drum, drying options, see-through lid and 10 year warranty, we were sold. Although I have only a few weeks of actual usage, I must say my experience thus far exceeds my initial expectations. What a beast. This thing dries clothes, blankets, etc. like there is no tomorrow. I am totally elated. If you are in the market for a new dryer, check out this Maytag. You’ll be glad you did.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Quiet washing machine

    Posted
    David
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    The digital controls are a cause for concern to us as a failure could be a very expensive repair, but the machine has worked very well. It is very quiet while running - at least compared to our previous machine - and that is appreciated since our laundry room is off the kitchen. The capacity is outstanding, and makes getting the laundry done a lot easier. The many different modes offered by this machine might seem a bit of overkill - and it probably is - but it is easy to find exactly the right mode for any laundry job we come across, and is fairly easy to figure out how to operate. If there was anything that would detract from its rating, it would be that the top of the machine is not flat, instead curving down towards the front, and that the machine is so deep the it is difficult for shorter people to reach laundry in the bottom. If you stack laundry on top of the machine when you are removing it from the dryer, it can slide off the front and onto the floor. The same can be said of the matching dryer. That said, we really like the washer and dryer combination and give it a five star rating because it is so well made for a reasonable price.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome Dryer

    Posted
    JBGJR
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This dryer has everything you could possibly need in a dryer. It will gently dry the most delicate items and power dry the biggest like bed comforters. The link trap is inside the dryer when you open the door and is very easy to remove and clean instead of being of top that you have to pull out and it 6 feet long. I tend to stack my clothes on dryer, so not needing to move them to empty the lint trap is awesome. It will dry a huge amount of clothes is a short period of time and has a wrinkle free option that will run for up to 2 hours. Its very quiet when it runs and even has excellent lighting inside when you open door. With the dry sensor, it won't end the job until the clothes are actually dry. All of this plus a Maytag 10 year warranty.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great dryer

    Posted
    ireview
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    we had samsung w&d for about 4 years and they were the largest top of the line most expensive set at the time. . luckily we bought the extended warranty because in the 1st 10 months there was an issue with the drum in the dryer, a recall on the washer because they were exploding. I had to replace the heating element 3 times blah blah blah.. already this maytag set seems better built. even though they are smaller capacity the washer is direct drive with means less moving parts that could fail and they have the best warranty in the industry. my wife only complaint, besides the smaller capacity is that the washer doesn't have a "quick wash" cycle. we have 6 kids and 2 dogs so we do a lot of laundry. even without the quick wash I feel like this set keep up just fine and we got a great deal on them.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great When It Works!

    Posted
    Derail1955
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This happens during recent holidays with 3 daughters back home from college. Old Maytag finally quit and we did research for best replacement. The 1st unit damaged during install; waited for replacement. During install of the 2nd unit, washer water return hose knocked off and laundry-room flooded. The 2nd unit ran couple of cycles and motor stopped with a bang. Had to wait 10 days to get 3rd unit, which worked! Geek Squad "Customer" service was awful. We had to get someone at BB corporate in MN to get things fixed! They were great, but you're not supposed to be dealing with them on a first name basis!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Dryer Ever!!

    Posted
    terrasmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    We bought this deep dryer by Maytag because our other dryer got ruined. The other one was a average size dryer and we had never used a large capacity one like this before. What s difference a day makes!! This dryer does twice the work at least of every other dryer we have ever had before. My time doing laundry has been cut in half and everything comes out perfectly! We see now why everyone loves a Maytag and the Best Buy service team made it all so easy for us -- I just pointed to where to put it -- they got my other one out, set this one up and BAM I could do laundry to perfection! Lots and lots of laundry all at once!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    maytag dryer

    Posted
    jenn
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    This is a good dryer so far. Not the maytag set I originally wanted and ordered, but this works ok. Be sure to measure your alloted space for washer and dryer, this is the second set- I had to return the ones I first purchased because the measurements on the website were inaccurate, and didn't fit. Overall ended up spending more money because first set was purchased during sale, and after returning and having to reorder, was not given any discounts or promotions. So, not happy about that. The dryer itself is ok, but best buy needs to beef up on customer service, and product knowledge because I won't be purchasing any appliances from them again any time soon...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best dryer ever

    Posted
    Sunshine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Read lots of reviews before purchasing. Positive and negative. I have nothing negative to say about this dryer. It's larger than previous, but not that huge. Love all the dryer cycles, all easy to use. I wasn't sure about the lint catcher, but an excellent concept. Helps to keep lint enclosed for easy removable and trap is located inside door not on top of dryer, which is a big no for me.Would buy this dryer again! Very quiet and like the see through door with light inside. I have not found items to slide off top of dryer either.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Large efficient dryer

    Posted
    eha200
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    We just bought a new house so new buying new appliances just felt right. This dryer is very large. You can fit a lot of clothes in this thing. It has several different modes depending on what sort of clothes you want to dry. My favorite feature is that it has a moisture sensor that monitors the dryness level of the clothes and updates the finish time for the load. That means it won't just run continuously until a timer goes shuts it off. It runs until the clothes are dry, and then turns off. That's gonna save me lots of money on the electric bill for sure. VERY cool control panel. I feel like I have a futuristic machine to dry my clothes! I'm very happy with it. I would definitely recommend it to friends and family. Also made in the USA!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Is it OK to love an appliance?

    Posted
    Foof
    • My Best Buy® Elite Plus Member

    This dryer is huge. It's also very quiet. I've notice some comments about holding the start button for a few seconds being an issue but directions are in the manual. I had originally commented that the lint trap was awkward to empty. That was before today when I realized you simply open the lint trap and it couldn't be easier to clean!!! (Didn't see that in the manual but may not have perused the entire manual...) The dryer door hinges on both the left and right sides and the semi-rigid dryer hose does work with this unit. Also bought the washer and looking forward to seeing how these Beasts handle my king sized comforter...

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Maytag Dryer

    Posted
    Christina
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I bought this dryer to accompany the Maytag Commercial Series Washer. I have had them for a few weeks and I absolutely love them! They are huge and can fit so many clothes in one load! It's a huge time saver for me. I gave it 3 stars instead of 4 because my only issue with it is that most of the time my clothes are not dry when the dryer stops and I have to restart it for a little while to completely dry them. The dryer has a sensor which is supposed to detect when the clothes are dry, but I guess the technology hasn't been perfected yet. This is only a minor inconvenience to me, and otherwise this dryer works great!

    I would recommend this to a friend