Customers praise the Privacy & Identity Guardian for its useful data cleanup feature and intuitive interface. They also highlight the software's ease of use and comprehensive identity monitoring capabilities as significant benefits. Positive feedback frequently mentions the straightforward setup and helpful website guidance. The software's ability to quickly identify and address potential security issues is another frequently cited advantage.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 69 reviews
Rated 5 out of 5 stars
It works just like it should!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Woke as it should. Best Buy is the only place I go to get my Tech locally!
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
Great coffee maker
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Both pods and ground coffee can be used. Very sleek and nice looking
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
I would recommend this to a friend
Rated 2 out of 5 stars
I’m not necessarily the demographic
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you know about online security all the services are pretty much self service. They do get you an idea how to get to point A to B but they do not provide any services that are not at the capacity of my knowledge to justify using this. For those who are not completely sure how vast and alarming online security is and at this time is the most pivitol to learn before everything insignificantly more sophisticated. Hope that this was helpful.
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
No, I would not recommend this to a friend
Brand response from McAfee Team
Posted .
Thanks for the feedback!
Rated 3 out of 5 stars
Not Easily Accessible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Difficult site to navigate. Also, 30 days into the 90-day Trial it gave me notification that my trial had expired. Trying to correct this was extremely time-consuming.
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
No, I would not recommend this to a friend
Brand response from McAfee Team
Posted .
Hi Vivian, thank you for the feedback! We're investigating this issue so we can solve it for you. We apologize for the inconvenience.
Rated 1 out of 5 stars
Shame on McAfee for bundiling this software poorly
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought tthis at the time of my purchase of a new HP Laptop at Best Buy. I thought I was buying one (1) year of antivirus protection. It turns out to me solely an identifty theft detection program.
So, why suggest it be bundled with the purchase of a new laptop rather than offer us the option to buy a one (1) subscritpion to McAfee antivirus.
I tried to return it for a refund right away but was told that is not possible because the purchase was a download -only and they don't do that.
So, with help from the Geek Squad, I bought a one (1) year subscription to Web Root instead. :-)
:-(
No, I would not recommend this to a friend
Brand response from McAfee Team
Posted .
Hi Ted, thank you for your feedback. We apologize for any confusion around how McAfee Privacy & Identity Guardian protects you. Your satisfaction is important to us, and we will work with Best Buy to improve the clarity of our product descriptions. If you have any other concerns, please contact us at mcafee.com/support. Thanks!
Rated 5 out of 5 stars
Identity
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This one showed all the records I have in public.as a total member this is free to me
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
I would recommend this to a friend
Rated 5 out of 5 stars
great product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great security features - I like the ID monitoring.
I would recommend this to a friend
Rated 1 out of 5 stars
McAfee continues to harass us since we dropped it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we decided to change providers...McAfee is driving us crazy with pop ups and emails ...it is clearly harassment...and I have tried everything to stop it ...to no avail.
No, I would not recommend this to a friend
Brand response from McAfee Team
Posted .
Hi there, we're sorry if you're still receiving messages from us. You can unsubscribe at the bottom of any of our emails. If you need any help unsubscribing, please contact us at mcafee.com/support. Thanks!
Rated 5 out of 5 stars
Good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Exactly as prescribed, highly recommended item, strongly advised
I would recommend this to a friend
Rated 5 out of 5 stars
MCAFEE free trial
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great protection from Mcafee I highly recommend this purchase
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
I would recommend this to a friend
Rated 1 out of 5 stars
McAfee privacy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not even worth the free trial. Does not really protect anything.
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Review your product.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
too much downloading too much of everything will not renew
This review is from McAfee - Privacy & Identity Guardian (1 User) Privacy Software (90-Day Trial, Auto-Renews at $99.99 first year) - Android, Apple iOS, Chrome, Mac OS, Windows [Digital]
No, I would not recommend this to a friend
Pros mentioned:
Identity monitoring, Interface
Rated 3 out of 5 stars
You can do better than this McAfee
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really McAfee, you can do so much better. All of us have a lot of data out there on the internet and whenever we stumble across one piece, there are dozens more aggrigating someplace. Really for 99% of us, who cares? Well, we all should. The amount of material out there for each of us will boggle the mind. Most of it has no reason to be out there. Addresses from 10 years ago? Every single phone number linked to you in some way? That dorky email address you made in 10th grade? It's all out there waiting to be found.
The effort put out by McAfee is adequate. The price point is fine for the year service. The data brokers they turned up for my name was interesting. However, I already have a service doing all of this for me and I wasn't surprised that McAfee only turned up a few dozen, almost all of them slight variations of the same main broker.
McAfee submitted removal requests so those should be gone prior my existing provider does their next quarterly scan. The interface is decent and easy to navigate around.
So, why the middle of the range review? Simple, they are not discerning enough. They did not ask enough identifying information to make a VERY SPECIFIC search for ME. I already know what is out there for someone that shares my name but is about a decade older and we have never lived within 30 minutes of each other. I know this because the other service said, "Hey, is this you?" and I was able to say no.
Now, why the problem? Well that other guy has a pretty eye-opening criminal record that involves someone being unalived. Some other things that mean he won't be working at the local middle school. McAfee submitted removal requests of those records on my behalf. It is what it is, but someone with a different date of birth and address history is not benefiting off of my data search for removal.
Really McAfee, clean up the program to be more discerning and you will be one of the better services.
No, I would not recommend this to a friend
Pros mentioned:
Data cleanup, Identity monitoring
Rated 4 out of 5 stars
A good addition to any ID theft services
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a week since I’ve been using McAfee Privacy and Identity Guard and it seems to be working as promised.
Set up is easy, and the fact that I already own other McAfee products, it is even easier with my existing account. The 3 main features of this product are:
1. Identity Monitoring. As the name implies, your identity is monitored 24/7 through the data you provide such as social security, driver’s license, passport, bank accounts, email addresses, etc.
2. Personal Data Cleanup. This feature, that I particularly like, monitors and finds your personal information for sale from data brokers and removes it. As soon as I signed in, it found 44 profiles that are in the process of being removed. According to McAfee, it takes between 30 to 45 days to purge the data. I’ll make sure to post an update for the results.
3. Online Account Cleanup. This feature reviews all of your online accounts and makes recommendations to erase those you no longer use and rates your accounts in terms of financial data risk exposure and breach potential. I was surprised to find some popular accounts among the high risk, a real eye opener.
I use several privacy and identity services and I can say that McAfee is as quick as the other services at alerting of a breach. The feature I like the most is the personal data cleanup and I’m curious to find out how effective it is. From exploring this software, it doesn’t appear to be offering credit score access or VPN nor ID theft recovery services as other McAfee products already offer those features and benefits. This is a pure privacy and identity guard as the name implies. This service is a good addition to any ID theft services, not perfect but quite useful.
I would recommend this to a friend
Pros mentioned:
Data cleanup, Identity monitoring
Rated 4 out of 5 stars
Enhanced Digital Security
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently subscribed to McAfee Privacy & Identity Guard for a 1-year plan, enticed by its promising features. While the protection it offers is impressive, there are a few caveats worth noting.
Upon installation, I was disappointed to find that the software requires credit card information for automatic renewal, leaving no option to override this setup during installation. This lack of flexibility was a bit frustrating, as I prefer to manage my own payment renewals. However, the remedy lies in the account settings, where automatic renewal can be disabled, and a 30-day renewal reminder is in place.
Once past this initial hurdle, I was pleasantly surprised by the features. Identity monitoring, in particular, stood out as a valuable tool. It keeps a watchful eye on my personal information, promptly alerting me to any presence of my data on the dark web. This early detection is a vital defense against potential misuse.
The personal data cleanup feature takes the initiative to locate my personal information on data broker sites, requesting its removal to shield me from identity threats. Additionally, the online account cleanup performs regular scans to uncover and assess accounts created with various companies. This helps in making informed decisions about deleting these accounts to prevent data breaches.
The protection score is a standout feature that provides a snapshot of my online security status.
In conclusion, McAfee privacy & identity guard offers an extensive suite of security tools to protect your personal information and online presence.
I would recommend this to a friend
Pros mentioned:
Ease of use, Identity monitoring
Rated 5 out of 5 stars
Very Comprehensive Protection!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Macafee security software including the privacy and undentity guard aspects is one of the best there is. Macafee offers comprehensive security software that digs deep into the internet to find data breaches with your info in them that can put your well being at risk. With Privacy and Indentity guard you can monitor email addresses, phone numbers, locations where you have lived, your name and the names of family members, your date of birth, SSN and the list goes on. Basically, everything that can damage your finances, personal reputation and get you hacked like your email or phone can be monitored and action can be taken to remedy the situation. You can go to people finder sights (broker sights) and remove information that can be damaging to you and your family. It should also be known that you can get real time notifications regarding any breaches or new info so immediate action can be taken. It does take a lot of work to clean up information off of the people finder sights because basically if one has info you want removed they all will and you have to go to each sight and remove the info one by one. This takes hours to do but in the end can be worth it. The identity monitoring feature is very comprehensive and is very important to have in this day and age. Everyone should keep a close eye on there identity because you can be wiped out financially. It is also important to guard your reputation and being able to clean up your info that could be incorrect is also important. These things are really bad right now and they do not appear to be getting better any time soon. Therefore, it is wise to take action to protect yourself and your family and be proactive to avoid a catastrophe taht could ruin your life. No matter where you look Macafee is one of the top providers for software like this and is a good choice to protect you and your family.
I would recommend this to a friend
Pros mentioned:
Ease of use, Identity monitoring
Rated 5 out of 5 stars
McAfee Scores Again
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I like McAfee products and have been using the Live Safe suite of services for several years. So far, this new product for privacy and ID protection appears to be an excellent addition to their range of products. Reviewing this type of software product is quite different than it would be for reviewing the computer you are using it on. It's sort of like insurance, you buy it hoping you never need it. However, if it catches a breach and protects your device or detects weaknesses in your protection, you’ll be glad you have it.
Installation is quick and easy, especially if you already have a McAfee account. When that was completed, it ran a review of my system and quickly produced a list (thankfully short) of possible issues. Digging down into those items, I found some were associated with a trusted source and others that were not easily identified as such by me. Had I not had this new software, I would never have had any idea of what was going on behind the screen.
Identity Guard also went immediately to work, scanning the identity related information contained in accounts and other personal information: SSN, credit cards, etc. When the scan finished, it reported that I had no breaches. That was great news, and I look forward to it staying that way.
Privacy and Identity Alarm is already a worthy partner for my Live Safe protection. If you don’t use McAfee otherwise, this product can still be beneficial for your online security.
I would recommend this to a friend
Pros mentioned:
Data cleanup
Rated 3 out of 5 stars
Basic Identity Guard Software -No VPN or Antivirus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The McAfee Privacy and Identity Guard software package is very basic. For the price, I expected more. There are 3 main parts - Personal Data Cleanup, Online Account Cleanup, and Identity Monitoring. For an additional charge that is reasonable for the first year but higher on subsequent years, VPN and antivirus software can be added to the package.
Personal Data Cleanup was useful. I knew that data brokers, mostly phone and name look-up websites, had my phone number, address and other personal information. But I would have to pay to access the details and would have to do all of the removal work myself, with no guarantee of success. The McAfee program found the 36 instances and sent requests to the data brokers to remove the info. Whether they actually do remove it based on the request is yet to be seen. Ten days later all the requests are still pending.
I’m not sure what the Online Account Cleanup does. I evidently don’t have what it looks for because it found zero accounts.
To fully utilize the Identity Monitoring feature, all email addresses, credit card numbers, driver’s license numbers, bank accounts, passport numbers, phone numbers, etc. have to be entered. The software then monitors for breaches (stolen data). Maybe I’m paranoid, but couldn’t someone hack McAfee and get all my credit card and bank account numbers in one easy place? I opted to just have it check my phone numbers, emails and birthdate.
I knew my cell phone number was on the dark web and McAfee did find it. The corrective action was to install a spam blocking app and to register my phone on the National Do Not Call List - both of which I’d done years ago. McAfee found my birthdate on the dark web and one of my email accounts. My instructions were to not use my birthday as a PIN and to change the email password. There was no magic to undo the damage. Just common sense preventative measures. I’ve had 4 actual data breaches, 2 of them recent, but it didn’t find those. All the things it found on the dark web had been there for over a year.
After getting the activation email with links to some of the features, I had trouble getting back to the dashboard where I can see the progress of data cleanup, add more devices, add more things to monitor, etc. The McAfee Personal Security app just takes me to my subscription page where it encourages me to set up auto renewal and download to more devices. After some searching I found the page I needed, but even that page won’t let me see the information regarding my email breach. The only way I found to get back to it is through the email that alerted me.
I didn’t see the need to install the software on more than one device. The protection isn’t device specific. After the initial scans for data that’s been sitting on the dark web for a while, the only communication with McAfee is an email if a new breach of something it has been asked to monitor occurs. But if needed, the software can be shared with an unlimited number of PCs, laptops, smartphones or tablets.
When I first signed up, the account creation page had a place to enter my credit card information followed by an ACTIVATE button. After entering the credit card numbers I decided to hold off before activating so I could read the Auto-Renewal fine print. When I backed out I immediately got an email telling me that my account was now active - even though I hadn’t completed the process. So a word of warning - do not enter your credit card information unless you are 100% ready to sign up. Auto-renewal can be turned off. If you leave it on, know that you have to cancel 30 days BEFORE the auto-renewal date.
Because of past data breaches, I have access to free Identity Monitoring services better than the ones this McAfee software offers. One of them has a password checker to see if any of my passwords are on the dark web. That's a very useful piece of information that is lacking in the McAfee software.
The McAfee software could be useful for someone who hasn’t checked to see if any of their information is on the dark web. But for someone like me who is already aware, there wasn’t much value added.
I would recommend this to a friend
Pros mentioned:
Data cleanup
Rated 5 out of 5 stars
A comprehensive online security suite
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This reviewer received promo considerations or sweepstakes entry for writing a review.
McAfee started decades ago as an anti-virus software. The earliest virus I can remember thirty years ago was a virus named Brain. Now McAfee is a full fledged subscription based security software service. One such service is McAfee’s Privacy and Identity Guard. This review is to determine whether or not such a service is required or not.
McAfee’s Privacy and Identity Guard is basically a suite of three services namely Identity Monitoring; Personal Data Cleanup; and Online Account Cleanup.
The first service Identity Guard is pretty much a generic service as it simply monitors you email accounts if they have been hacked. In my case the service has detected email hacks as far as way back in 2016. As mentioned earlier, this is pretty much a generic service as Apple and Google also notifies you of email account hacks. Main difference here is that McAfee traces which accounts and services were hacked and when.
The second service is Personal Data Cleanup. Now here things become interesting. Upon running the scan, McAfee detected 35 data brokers that have access to my personal data. We all know that these data brokers sells our information to other parties which further compounds the problem. The good thing here is that McAfee can clean up the data. But do note that it may take 30-45 days to complete wipe out your data. But at least you’ll have some piece of mind.
Lastly, an online account cleanup service is offered. This basically monitors which accounts have the most traffic. In my case it would be my Microsoft account since I am primarily a Windows user.
That said, McAfee offers a complete suite of security services. And in my personal opinion, the services offered by MvAfee is well worth its subscription because you’ll never know when you need it until you need it.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Simple to use with great results
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This reviewer received promo considerations or sweepstakes entry for writing a review.
With all of the heightened concern I and my family have had with our online security and personal info floating around in the cyber world I am always seeking the best ways to protect our devices and our info. Using the McAfee Privacy & Identity Guard proved to be a simple to use heavy hitter when it came to seeking out what was lurking online and doing something about it. It’s eye opening to see just how many data broker sites that exist solely to profit from our info. McAfee’s full service removal and data cleanup feature does a pretty good job seeking out things and helping have it removed as well as letting you know what sites collect AND sell your info without your permission. It was also great at finding those long forgotten online accounts you have created (I was surprised how many were still out there from my college years!) as well as identifying accounts that may have been exposed to data breach events.
I have used a different brands monitoring service that was meant to track my various ID, email accounts, financial account numbers, etc that failed to alert me to issues before I found out via other methods so I was hesitant when it came to McAfee’s claims. As irony would have it on day one this one alerted us to an issue with an account I share with my college aged son which lead us to finding some identity theft activity occurring. This alone won me over. This program alone isn’t enough to fully protect you but it definitely helps keep you in the loop so you can spring into action before things get out of hand. This is definitely worth trying if you have even a little concern about your personal info in today’s world