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Customer Ratings & Reviews

Your price for this item is $224.99
The previous price was $299.99

Customer reviews

Rating 3.9 out of 5 stars with 75 reviews

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Rating by feature

  • Performance

    Rating 4.1 out of 5 stars

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Controller

    Rating 3.7 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Rating 4.1 out of 5 stars with 13 reviews

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 75 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Refurb xbox

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works good, controller is like new. Only complaint is they put tape around it that left a super sticky residue that won't come off. So because of that only 4 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better but for the price it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console was very clean. Poorly packaged but still in a package none the less. The controller had dirt In it, so whoever had to clean it did a bad job checking but otherwise ok overall.

    I would recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well , especially for the fact that it comes from the geek squad

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Xbox rating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s GREAT my brother loved his gift and it works good it even looks brand new and has so many unique features.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 2 out of 5 stars

    Xbox series s refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine at first now it keeps cutting off probably wouldn’t recommend, the controller had bad drift

    No, I would not recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    Horriblee

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delayed my order by a week, just to get a defective xbox. Returned it, and reordered it in store. Just for it to get delayed again. All of that just to get the console and it work. But then come to find out: They gave me a black xbox one controller, not the advertised white series x controller. So im returning it once again, hopefully giving me a discount for the inconvenience

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good Xbox nothing wrong with it I really enjoyed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S for super cool...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play anyone. Even Playstation owners. Cool..

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 1 out of 5 stars

    It is in bad condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They gave me the wrong controller and the console has black paint on it and it didnt even come in the original box

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Assembled incorrectly by geek squad and dented

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refurbished item came dented and reassembled incorrectly.

    I would recommend this to a friend
  • Pros mentioned:
    Fast shipping
    Cons mentioned:
    Controller

    Rated 3 out of 5 stars

    Refurbished Xbox only kinda worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was dirty very dirty and scratched. There was a big sticker that had been ripped off and had left behind a layer of sticky glue that would not come off. The right thumbstick on the control has horrible stick drift, so I had to buy a new controller. Also, the 512GB storage isn't enough. Unfortunately, the Xbox doesn't allow for games to be loaded on external storage. On the plus side, I opted for free shipping and the package showed up about five days early. I'd say for the price it's worth it, but if I had to do it over again I'd buy a new Xbox over one that's been refurbished.

    I would recommend this to a friend
  • Cons mentioned:
    Damaged

    Rated 1 out of 5 stars

    Certified by gueek squad for real !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this xbox and it is a mess, it is all dirty and opened up with a crack. i genuinely can’t believe BEST BUY can say this xbox is certified by their brand (Gueek squad) just to received a damaged xbox with cracks and dirty with a opened gap. I am very disappointed. this is the first and last time I trust certified geek squad devices.. it is honestly a lack of respect to the customer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it since January, no issues so far. Wish it had more storage, but you could spend what you’re saving on a hdd or ssd. Worth every buck tho.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Came before the expected date. Packaging was good! Wis I had more gigs for more downloads.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox S

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refurbished Xbox S to save money and it arrived dirty ehich i thiught was pretty lazy but functionality is fine. 4 Stars

    I would recommend this to a friend
  • Pros mentioned:
    Condition, Fast shipping

    Rated 5 out of 5 stars

    Fast shipping and excellent condition

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was supposed to come in 2 weeks around Christmas but it came in 2 days!!! Totally fast and perfect condition. Would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 3 out of 5 stars

    Controller color was not as pictured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine, but the controller in the picture is white and I recieved a pink one. This was for a boy that is not a fan of pink. I feel like it was false advertising.

    I would recommend this to a friend
  • Cons mentioned:
    Controller

    Rated 4 out of 5 stars

    great console, just buy a spare controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series S works fine, only problem I had was the controller that came with it had a button not working.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Looks great no issues.

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great. Have no issues with the product. bought it for a friend and shipped it. Was worried it would have issues. But he likes it. Would definitely do another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have to reset my hdmi every so often but I did buy open box. Other than that, perfect

    I would recommend this to a friend

What experts are saying

Powered by alaTest

Rating 4.1 out of 5 stars with 13 reviews

The analysis of all aggregated expert reviews shows that the reviewers are positive about game selection, reliability, portability and design. Editors are less positive about size. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 91/100 = Excellent quality.
  • Tom's GuideRating, 4 out of 5Marshall Honorof on July 29, 2021

    Xbox Series S reviewThe Xbox Series S has a lot to offer, with gorgeous graphics and an enormous game selection. But it's not the most future-proof gadget you can buy.

    Full Review
  • Android AuthorityRating, 4 out of 5Ryan-Thomas Shaw on April 3, 2023

    Xbox Series S review: Good things come in small packagesThe Xbox Series S is Microsoft's entry-level next-generation game console. Is it worth buying? Read our Xbox Series S review to find out!

    Full Review
  • Laptop MagRating, 4 out of 5Sherri L. Smith on November 16, 2020

    Xbox Series S reviewThe next-gen console for right now

    Full Review
  • Tech AdvisorRating, 4.5 out of 5Dominic Preston on November 10, 2020

    Xbox Series SThe Xbox Series S delivers most of the benefits of the Series X at almost half the price, making it the best Xbox for most of us.

    Full Review
  • T3Rating, 4 out of 5Robert Jones on August 20, 2021

    Xbox Series S review: Microsoft's all-digital new console ratedT3's Xbox Series S review reveals whether digital-only consoles are ready for the big leagues

    Full Review
  • What Hi-Fi?Rating, 4 out of 5What Hi-Fi? on April 23, 2021

    Xbox Series S reviewXbox's entry-level console delivers serious bang for your buck

    Full Review
  • Pocket-lintRating, 4 out of 5Rik Henderson on April 27, 2022

    Xbox Series S review: An ideal entry point for this console generationThe Xbox Series S is an entry-level current-gen console for those on a budget. Here's what we think of it.

    Full Review
  • Top Ten ReviewsRating, 4.5 out of 5Andi Hamilton on June 30, 2021

    Xbox Series S reviewThe Xbox Series S is the cheapest and best way to get into the current gaming generation.

    Full Review