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Microsoft - Modern Keyboard with Fingerprint ID Wireless - Gray-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 71 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 71 Reviews
  • Rating: 1 out of 5 stars

    You had one job!

    Posted
    Kyle
    • My Best Buy® Elite MemberElite Member

    This keyboard had one job: Stay connected to the computer. All other functions are secondary, as no connection means it is totally useless. Thanks to the wonders of BlueTooth, the worlds crappiest wireless technology, connecting (and re-connecting) your keyboard is likely to be a pain. Microsoft has chosen to do things differently than every other BT device ever invented, by doing away with a pairing mode. Is it ready to pair? Who knows! In another stunning move, they decided that knowing the battery level of your battery-powered device wasn't an important feature. You don't even get a 'low power' warning. The keyboard simply stops working when it is time to charge it. Speaking of charging it, the lack of battery level means you get to play another fun guessing game I like to call "Is it actually charged yet?" After leaving mine plugged in overnight, the answer today was 'no!' 14 hours isn't long enough. I got half a day of function, only to return from a trip to find that the keyboard was unresponsive. The flashy feature on this keyboard is the fingerprint reader, and it's neat until it quits working without explanation. The funny thing is, when it did work, it always took longer to use than just typing in a PIN. First, you have to hit a random key several times to 'wake' the keyboard from its battery-saving slumber. Then you get to press the fingerprint button in the hopes that the keyboard is actually awake and ready. And speaking of sleep, this keyboard conks out after a few minutes, at which point you need to press a key repeatedly to wake it again. But wait, there's more! It often wakes with a modifier key 'stuck.' You learn all kinds of cool things that happen when your shift key is secretly being held down. Loads of fun! Pros: -Looks slick! -Keys feel and type just fine -Lock key, cool! -Clear key on keypad, cool! -Dedicated calculator key, cool! Cons: -Dificult to connect sometimes. -Totally random battery life (works for days at a time, then can't seem to hold a charge for half a day) -No battery life indication in software or hardware that I can find. -No back-lighting. Kinda stupid for a keyboard this expensive to skip on that. -Sleep/wake problems that really slow your workflow down.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Kyle,

      We are so sorry to see that this is the experience you had with one of our products. We're happy you took the time to fill us in on everything and give us an honest look at what your experience was. We would love to continue this conversation with you. Please reach out to us at PCAccessories@microsoft.com, with your review in the text, and we can talk about this more in-depth.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Premium Keyboard

    Posted
    Tech4x4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am very happy with this purchase. This Microsoft keyboard is a great match to the Surface line of products, and really a great option for any Windows 10 PC. I did a review video on my YouTube channel. The features that I like the most about this keyboard are the following: 1) Aesthetics are great. Aluminum frame with the grey keys looks great. 2) Full size keyboard with number pad. 3) The fingerprint scanner works amazing, this is great for any desktop set up. 4) The formfactor. It is slim and it does not take much space on a desk. The keyboard angle is perfect. 5) Typing experience is great. All the keys are properly spaced which minimizes the chances of hitting the wrong key when typing a lot. The key travel is right on target for my preference, it feels like a laptop to some degree, not too loud and not too quiet key strokes, it is just perfect for me. 5) Built in battery, which truly lasts months of use and charges quickly. This is very convenient. USB cable included. The only negative aspect of this keyboard is probably the price but every now and then you can find them on sale too.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your excitement about Modern Keyboard with Fingerprint ID with the community. We're so glad you're loving this keyboard in combination with your favorite Surface devices. We're excited you're making the most of Windows Hello by signing in using fingerprint ID. This is a great way to sign in faster, and more secure than ever before. We're delighted this feature and more have made this the perfect fit for you!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Nice feel, love the fingerprint reader

    Posted
    sdittmar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the build quality, nice and sturdy and the "chill" of the aluminum feels very high quality. I have no complaints about the key travel/sound/feel etc. I am a little curious to see if they start to look dirty fast being lighter keys, but so far so good after about 3 weeks. I love that its a Bluetooth keyboard so I don't need to bother with a USB receiver, and that it's USB rechargeable with the built in battery. My only complaints are: - It's so narrow it makes it a little harder to use on your lap (I like to lean back in my office chair and type with it on my lap from time to time). - The indicator lights in the caps lock etc keys are just a hair too dim to be obvious at a glance under my bright office lighting. I get that they tried to find the fine line between bright enough to be noticeable and too bright to be energy efficient, so it will last as long as it oes on each charge. But, I'd prefer if it was user selectable (even if it was merely a radio button to choose "normal" and "high" brightness) giving me the option to need to recharge a little more often if I so choose. Ultimately, no regrets at this time but see some potential for slight improvements and maybe they'll even address the indicator light issue in a future software update.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to leave such a detailed review on your experience with the Modern Keyboard with Fingerprint ID! We're glad to hear that you are enjoying your purchase, overall, and appreciate you leaving some feedback on where we can improve our products, and will be passing those notes along to our team.

      Thanks again,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent Keyboard

    Posted
    andreasjva
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have both versions of this keyboard, and love the quality and feel. This version has a wired & BT wireless connection which is really nice. I needed wired for my work computer. Still wish they made a non-bluetooth wireless version. This is a very nice sleek keyboard, taking up minimal desk space. It's very solid and responds well. The really cool feature on this keyboard is the built in fingerprint scanner. It works extremely well and is fast and very reliable. What's really nice is that the scanner is built into a key, so you wouldn't even know it was there unless you knew about it. Great job Microsoft! Best keyboard on the market without a doubt. Nothing is even close. I was hoping I could use the fingerprint scanner on conventional applications and websites, but the software around the keyboard doesn't exist yet. For now I use it for MS apps, which are few and far between, and login. I run this keyboard on Windows 10, and the other version of this keyboard on Linux. Pleased with my purchase overall. Most excellent keyboard!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great keyboard with some issues

    Posted
    DigitalDave
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really love the footprint of this keyboard. I was looking for something with a low profile that didn't have cheap feeling keys since I'm on this thing 8 to 10 hours a day. This one really fit the bill. My one and only complaint about my personal experience is that after a couple of weeks, the space bar started to make a slight squeaking noise when pressed. It's not very loud but in a quiet environment, it's kind of annoying... especially for a $150 keyboard. I might consider returning it to see if a new one does the same thing. Other than that, I'd actually recommend this keyboard to anyone looking for something that sits low on your desktop. Bonus points if you're using it with a Surface.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Missing one feature

    Posted
    ImpulseBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really enjoy this keyboard. The key travel isn't very deep, but it has very nice feedback. The keys are spaced nicely so I can type quickly on it with very few errors. I like that it can be used via Bluetooth or wired. I haven't had any issues with the fingerprint reader in the weeks that I've used this keyboard. All shortcuts and function keys worked out of the box (I did need a update before Windows Hello would work though). This physical size is pretty small compared to other full sized keyboards, so if desk space comes at a premium or you just want a minimal look this is a great option. The gripe that I have is that there is no back lighting. I knew this before buying, but I still see people asking if it has it a lot online.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks so much for leaving us such a detailed review! We can tell you put a lot of thought into providing feedback, and we're glad you did. We're delighted to hear that you're loving the design, as well as the use of Windows Hello with the fingerprint reader. We appreciate your honest review, and we're passing your insight on to our team.

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    RoxCreationsCo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Absolutely amazing. Wanted a work keyboard that was similar to my apple keyboard at home so I am not switching from keyboard to keyboard. As a keyboard "snob", this keyboard is fantastic. Only thing is they switched my computer at work and now it does not have bluetooth. Just trying to find a dongle that will pair with the method this keyboard uses to pair (by the cord). But it works great plugged in (if you dont have bluetooth)

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for sharing your helpful feedback with the community! We're so glad you're loving the quality comfort in this unique design, as well as flexibility to connect via wire or Bluetooth. We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Awesome Keyboard But Pricey

    Posted
    Regdawg
    • My Best Buy® MemberMember

    I hesitated because of the price but bought it anyway because of the reviews. I have to say I'm glad I bought it. Its made of metal and the keys just feel very comfortable and a lot quieter than the Logitech keyboard I was using prior. Its size is perfect in my opinion and since its wireless it can be all over your desk. I did have some trouble connecting it to my desktop (via Bluetooth) but finally got it connected. The reason for the 4 stars is I wish the fingerprint reader could provide more than just logging into windows. I hope an app or something is released that would allow logins for websites, etc.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're happy to hear that our quiet and comfortable design has been a great fit for you. We're proud to offer wireless devices such as this one that are able to move around freely for your convenience. Thanks for the great review, we can tell a lot of thought went into this, and we appreciate the insights.

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Good concept but not much use

    Posted
    FlyingSoldier
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this thinking that I would be able to lock apps in windows and unlock it with fingerprinting button but no. This is only good for Windows Logon. Once you're logged in then this is worthless. The feel of the keyboard is awesome BTW. It looks good with black monitor or white (of course). The buttons feel great. Button feel like rubber but its not rubber. It just feels wonderful. I don't remember using a keyboard that looked and feel as good as this keyboard.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad you're liking the feel of your keyboard, and apologize that you hadn't realized that you cannot use the fingerprint scanner to lock apps, at this time. We think this is great feedback and will be passing it along to our team.

      Thank you,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    BEST Keyboard!

    Posted
    waharris007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I might have a crush on this keyboard. I'm a writer, so I type all day. Keyboard comfort is essential. This one is probably my favorite keyboard ever. The keys are crisp and clicky with great travel. My accuracy seems much better on this one than my previous Logitech. The fingerprint is a great addition to bring Windows Hello (which I love on my Surface Book 2) to my desktop. It's pricey, but I have no complaints so far.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      You're too kind! We're so glad to be able to empower you in all your writing endeavors. Thanks for taking us on all your adventures!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The perfect keyboard for Windows 10

    Posted
    DezPool
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this keyboard mainly because of the shortcut keys. (Calculator, Minimize All, Notifications, Lock) The lock is my favorite. All keyboards should have a key to lock the pc. The minimize all is like a built in panic button. Hit it once to minimize all open windows, hit it again to restore the windows. My only wish is that the keys were backlit. I would trade the wireless feature for backlit keys.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi,

      Thanks for writing about your experience with the Modern Keyboard. We read all of the reviews that we receive, and are so happy to hear that you're enjoying your device, and most notably the lock on the keyboard.

      We take all of this into account and will share your review with our team so they can keep in mind for future product updates.

      Thanks again,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    I like the convenience

    Posted
    Sebastian
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a great little keyboard. Seems to take the inputs via bluetooth very well. The key spacing does take some getting used to, but the buttons have a good level of feedback for a non-mechanical keyboard. One gripe is the fingerprint sensor; doesn't always work, but seems to be a decent option about 80% of the time.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Sebastian,

      Thanks for taking the time to share how you're loving your Modern Keyboard with Fingerprint ID. We're glad to hear you're making the most of Windows Hello so far. We'd love to chime in to offer you some assistance. If you're ever having trouble with your fingerprint ID, try these easy troubleshooting tips: https://support.microsoft.com/en-us/help/4036292/surface-troubleshoot-problems-with-the-fingerprint-reader-on-microsoft.

      Often times, running Windows updates on your device will solve any minor issues.

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 3 out of 5 stars

    great keyboard. sub-par finger print reader

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the keyboard portion would have gotten 5+ stars. what lacks here is the fingerprint reader (which is the reason you get this keyboard to begin with...). it takes it about 2-3 seconds to recognize the finger and login. I am an avid user of biometric devices and use 3 types of devices on my PCs at work and home (not to mention my iPhone and iPad). this reader seems to be simply way to slow for 2017-2018

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Michael,

      We're sorry to hear that your Modern Keyboard's fingerprint reader has not been meeting your expectations. We'd love to figure out what is causing the stall with your reader, and offer you a solution. Please email us at PCAccessories@microsoft.com, and we can take a look at what's going on.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    NO MORE PASSWORDS !!!

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Microsoft has unveiled a new “Modern Keyboard” with an integrated fingerprint reader. The reader has a hidden fingerprint sensor that "blends" the fingerprint reader into a keyboard, in turn making it look just like any other key. The keyboard offers a prestigious, top of it's, or I just might say, "ALL" typing experiences... making it's home in an aluminum frame with sensitive keys, and a gray finish.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're so happy to hear that you have been loving your Modern Keyboard with Fingerprint ID! It sounds like it has been a great fit for you, and we hope you continue to enjoy your device.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Solid keyboard, just a little too slim

    Posted
    Csquared
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a good keyboard functionally. I love the built in biometrics that works great with the Windows Hello setting for it. My only issue is a preference issue. It is just slightly too slim and when I type lazy my hand occasionally hit some keys. But, it only takes up very little space on my desk.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for taking the time to share your experience with the community. We're glad to hear that you're loving the slim design, as well as fingerprint ID. We greatly appreciate your feedback!

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    EXCELLENT KEYBORD

    Posted
    JOHNQ01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    HI THIS IS AN EXCELLENT KEYBOARD, BEST OF THE BEST, IS VERY SOFT AT TOUCH, NICE, SMOOTH AND COMPACT, AND LIGHT WEIGHT, ALSO HAVE FINGERPRINT ID, WORKS PERFECT, NO COMPLAINS, MATCHES BEST, DOES NOT REQUIRE BATTERIES, IT COMES WITH A CABLE THAT CHARGES THE KEYBOARD EVEN WHEN IS IN USE, NOT EVERYTHING IS GOOD NEWS THIS AWESOME KEYBOARD IS NOT COMPATIBLE WITH APPLE DEVICES.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for your review! We're happy to hear that you're enjoying your Modern Keyboard.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Cool keyboard with great key feels

    Posted
    therealgoat007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the fact that it has fingerprint censoring and has a nice outside metallic feel with the keys being easy to type on. It's like the Apple keyboard but for Windows. Keyboard also has recharging capabilities which you can charge with a USB. This keyboard can also be used wired or through Bluetooth.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the great shout-out! We're delighted to hear you're loving the sleek design and powerful functionality of the Microsoft Modern Keyboard with Fingerprint ID. With Windows Hello, signing into your device is easier, and more secure than ever before. We're thrilled that you are utilizing this feature!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Best keyboard for windows

    Posted
    Gringo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Works awesome. Rechargeable or you can leave it connected the entire time. it also have finger scanner to log in to you windows computer. I think this only works if its on windows 10. All in all would buy again and again for my windows computers.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the great compliments! We're delighted to hear about how the Microsoft Modern Keyboard with Fingerprint ID has enhanced the way you complete your every-day tasks. We hope you continue to enjoy!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Quality Keyboard

    Posted
    RiverWayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    The keyboard frame is constructed of quality material (metal). The keys are quite with the right travel, and their surface have a rubbery feel. I like the fact that you can use the keyboard wirelessly or wired (comes with USB cable). The Surface Mouse nicely matches the keyboard.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thanks for the review! It sounds like the Modern Keyboard has been a great fit for you, and we're glad you took the time to fill us in on your experience so far!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Solid keyboard

    Posted
    Trayes
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Construction quality is great, able to type slightly faster-did typing tests. Just wish it had backlighting. Have to reconnect each time with my personal and work computer when I'm switching on and off.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the great shout-out. We're delighted you're loving the quality design of your Microsoft Modern Keyboard with Fingerprint ID. We appreciate your honest feedback. If you haven't already, we highly recommend getting to know Windows Hello for an even faster sign-in to your favorite Windows 10 devices. To learn more, click here: https://support.microsoft.com/en-us/help/4028017/windows-learn-about-windows-hello-and-set-it-up.

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft