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Microsoft - Modern Keyboard with Fingerprint ID Wireless - Gray-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 52 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 52 Reviews
  • Rating: 1 out of 5 stars

    You had one job!

    Posted
    Kyle
    • My Best Buy® Elite MemberElite Member

    This keyboard had one job: Stay connected to the computer. All other functions are secondary, as no connection means it is totally useless. Thanks to the wonders of BlueTooth, the worlds crappiest wireless technology, connecting (and re-connecting) your keyboard is likely to be a pain. Microsoft has chosen to do things differently than every other BT device ever invented, by doing away with a pairing mode. Is it ready to pair? Who knows! In another stunning move, they decided that knowing the battery level of your battery-powered device wasn't an important feature. You don't even get a 'low power' warning. The keyboard simply stops working when it is time to charge it. Speaking of charging it, the lack of battery level means you get to play another fun guessing game I like to call "Is it actually charged yet?" After leaving mine plugged in overnight, the answer today was 'no!' 14 hours isn't long enough. I got half a day of function, only to return from a trip to find that the keyboard was unresponsive. The flashy feature on this keyboard is the fingerprint reader, and it's neat until it quits working without explanation. The funny thing is, when it did work, it always took longer to use than just typing in a PIN. First, you have to hit a random key several times to 'wake' the keyboard from its battery-saving slumber. Then you get to press the fingerprint button in the hopes that the keyboard is actually awake and ready. And speaking of sleep, this keyboard conks out after a few minutes, at which point you need to press a key repeatedly to wake it again. But wait, there's more! It often wakes with a modifier key 'stuck.' You learn all kinds of cool things that happen when your shift key is secretly being held down. Loads of fun! Pros: -Looks slick! -Keys feel and type just fine -Lock key, cool! -Clear key on keypad, cool! -Dedicated calculator key, cool! Cons: -Dificult to connect sometimes. -Totally random battery life (works for days at a time, then can't seem to hold a charge for half a day) -No battery life indication in software or hardware that I can find. -No back-lighting. Kinda stupid for a keyboard this expensive to skip on that. -Sleep/wake problems that really slow your workflow down.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Kyle,

      We are so sorry to see that this is the experience you had with one of our products. We're happy you took the time to fill us in on everything and give us an honest look at what your experience was. We would love to continue this conversation with you. Please reach out to us at PCAccessories@microsoft.com, with your review in the text, and we can talk about this more in-depth.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Nice feel, love the fingerprint reader

    Posted
    sdittmar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love the build quality, nice and sturdy and the "chill" of the aluminum feels very high quality. I have no complaints about the key travel/sound/feel etc. I am a little curious to see if they start to look dirty fast being lighter keys, but so far so good after about 3 weeks. I love that its a Bluetooth keyboard so I don't need to bother with a USB receiver, and that it's USB rechargeable with the built in battery. My only complaints are: - It's so narrow it makes it a little harder to use on your lap (I like to lean back in my office chair and type with it on my lap from time to time). - The indicator lights in the caps lock etc keys are just a hair too dim to be obvious at a glance under my bright office lighting. I get that they tried to find the fine line between bright enough to be noticeable and too bright to be energy efficient, so it will last as long as it oes on each charge. But, I'd prefer if it was user selectable (even if it was merely a radio button to choose "normal" and "high" brightness) giving me the option to need to recharge a little more often if I so choose. Ultimately, no regrets at this time but see some potential for slight improvements and maybe they'll even address the indicator light issue in a future software update.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to leave such a detailed review on your experience with the Modern Keyboard with Fingerprint ID! We're glad to hear that you are enjoying your purchase, overall, and appreciate you leaving some feedback on where we can improve our products, and will be passing those notes along to our team.

      Thanks again,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Excellent Keyboard

    Posted
    andreasjva
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have both versions of this keyboard, and love the quality and feel. This version has a wired & BT wireless connection which is really nice. I needed wired for my work computer. Still wish they made a non-bluetooth wireless version. This is a very nice sleek keyboard, taking up minimal desk space. It's very solid and responds well. The really cool feature on this keyboard is the built in fingerprint scanner. It works extremely well and is fast and very reliable. What's really nice is that the scanner is built into a key, so you wouldn't even know it was there unless you knew about it. Great job Microsoft! Best keyboard on the market without a doubt. Nothing is even close. I was hoping I could use the fingerprint scanner on conventional applications and websites, but the software around the keyboard doesn't exist yet. For now I use it for MS apps, which are few and far between, and login. I run this keyboard on Windows 10, and the other version of this keyboard on Linux. Pleased with my purchase overall. Most excellent keyboard!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Missing one feature

    Posted
    ImpulseBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really enjoy this keyboard. The key travel isn't very deep, but it has very nice feedback. The keys are spaced nicely so I can type quickly on it with very few errors. I like that it can be used via Bluetooth or wired. I haven't had any issues with the fingerprint reader in the weeks that I've used this keyboard. All shortcuts and function keys worked out of the box (I did need a update before Windows Hello would work though). This physical size is pretty small compared to other full sized keyboards, so if desk space comes at a premium or you just want a minimal look this is a great option. The gripe that I have is that there is no back lighting. I knew this before buying, but I still see people asking if it has it a lot online.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks so much for leaving us such a detailed review! We can tell you put a lot of thought into providing feedback, and we're glad you did. We're delighted to hear that you're loving the design, as well as the use of Windows Hello with the fingerprint reader. We appreciate your honest review, and we're passing your insight on to our team.

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Awesome Keyboard But Pricey

    Posted
    Regdawg
    • My Best Buy® MemberMember

    I hesitated because of the price but bought it anyway because of the reviews. I have to say I'm glad I bought it. Its made of metal and the keys just feel very comfortable and a lot quieter than the Logitech keyboard I was using prior. Its size is perfect in my opinion and since its wireless it can be all over your desk. I did have some trouble connecting it to my desktop (via Bluetooth) but finally got it connected. The reason for the 4 stars is I wish the fingerprint reader could provide more than just logging into windows. I hope an app or something is released that would allow logins for websites, etc.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're happy to hear that our quiet and comfortable design has been a great fit for you. We're proud to offer wireless devices such as this one that are able to move around freely for your convenience. Thanks for the great review, we can tell a lot of thought went into this, and we appreciate the insights.

      Kind regards,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Good concept but not much use

    Posted
    FlyingSoldier
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this thinking that I would be able to lock apps in windows and unlock it with fingerprinting button but no. This is only good for Windows Logon. Once you're logged in then this is worthless. The feel of the keyboard is awesome BTW. It looks good with black monitor or white (of course). The buttons feel great. Button feel like rubber but its not rubber. It just feels wonderful. I don't remember using a keyboard that looked and feel as good as this keyboard.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're glad you're liking the feel of your keyboard, and apologize that you hadn't realized that you cannot use the fingerprint scanner to lock apps, at this time. We think this is great feedback and will be passing it along to our team.

      Thank you,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    BEST Keyboard!

    Posted
    waharris007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I might have a crush on this keyboard. I'm a writer, so I type all day. Keyboard comfort is essential. This one is probably my favorite keyboard ever. The keys are crisp and clicky with great travel. My accuracy seems much better on this one than my previous Logitech. The fingerprint is a great addition to bring Windows Hello (which I love on my Surface Book 2) to my desktop. It's pricey, but I have no complaints so far.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      You're too kind! We're so glad to be able to empower you in all your writing endeavors. Thanks for taking us on all your adventures!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    The perfect keyboard for Windows 10

    Posted
    DezPool
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love this keyboard mainly because of the shortcut keys. (Calculator, Minimize All, Notifications, Lock) The lock is my favorite. All keyboards should have a key to lock the pc. The minimize all is like a built in panic button. Hit it once to minimize all open windows, hit it again to restore the windows. My only wish is that the keys were backlit. I would trade the wireless feature for backlit keys.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi,

      Thanks for writing about your experience with the Modern Keyboard. We read all of the reviews that we receive, and are so happy to hear that you're enjoying your device, and most notably the lock on the keyboard.

      We take all of this into account and will share your review with our team so they can keep in mind for future product updates.

      Thanks again,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 3 out of 5 stars

    great keyboard. sub-par finger print reader

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    the keyboard portion would have gotten 5+ stars. what lacks here is the fingerprint reader (which is the reason you get this keyboard to begin with...). it takes it about 2-3 seconds to recognize the finger and login. I am an avid user of biometric devices and use 3 types of devices on my PCs at work and home (not to mention my iPhone and iPad). this reader seems to be simply way to slow for 2017-2018

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Michael,

      We're sorry to hear that your Modern Keyboard's fingerprint reader has not been meeting your expectations. We'd love to figure out what is causing the stall with your reader, and offer you a solution. Please email us at PCAccessories@microsoft.com, and we can take a look at what's going on.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    NO MORE PASSWORDS !!!

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Microsoft has unveiled a new “Modern Keyboard” with an integrated fingerprint reader. The reader has a hidden fingerprint sensor that "blends" the fingerprint reader into a keyboard, in turn making it look just like any other key. The keyboard offers a prestigious, top of it's, or I just might say, "ALL" typing experiences... making it's home in an aluminum frame with sensitive keys, and a gray finish.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're so happy to hear that you have been loving your Modern Keyboard with Fingerprint ID! It sounds like it has been a great fit for you, and we hope you continue to enjoy your device.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    EXCELLENT KEYBORD

    Posted
    JOHNQ01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    HI THIS IS AN EXCELLENT KEYBOARD, BEST OF THE BEST, IS VERY SOFT AT TOUCH, NICE, SMOOTH AND COMPACT, AND LIGHT WEIGHT, ALSO HAVE FINGERPRINT ID, WORKS PERFECT, NO COMPLAINS, MATCHES BEST, DOES NOT REQUIRE BATTERIES, IT COMES WITH A CABLE THAT CHARGES THE KEYBOARD EVEN WHEN IS IN USE, NOT EVERYTHING IS GOOD NEWS THIS AWESOME KEYBOARD IS NOT COMPATIBLE WITH APPLE DEVICES.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thank you for your review! We're happy to hear that you're enjoying your Modern Keyboard.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Cool keyboard with great key feels

    Posted
    therealgoat007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I love the fact that it has fingerprint censoring and has a nice outside metallic feel with the keys being easy to type on. It's like the Apple keyboard but for Windows. Keyboard also has recharging capabilities which you can charge with a USB. This keyboard can also be used wired or through Bluetooth.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thanks for the great shout-out! We're delighted to hear you're loving the sleek design and powerful functionality of the Microsoft Modern Keyboard with Fingerprint ID. With Windows Hello, signing into your device is easier, and more secure than ever before. We're thrilled that you are utilizing this feature!

      Cheers,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Quality Keyboard

    Posted
    RiverWayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 250 ContributorTop 250 Contributor

    The keyboard frame is constructed of quality material (metal). The keys are quite with the right travel, and their surface have a rubbery feel. I like the fact that you can use the keyboard wirelessly or wired (comes with USB cable). The Surface Mouse nicely matches the keyboard.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hello,

      Thanks for the review! It sounds like the Modern Keyboard has been a great fit for you, and we're glad you took the time to fill us in on your experience so far!

      Kindly,

      Victoria
      Surface Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Great Keyboard with Fingerprint ID

    Posted
    Windsor69
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this mainly for the fingerprint ID. It works great with Windows Hello and is also a really nice wireless keyboard. The battery charge should last 4 months thanks to Bluetooth LE (low energy). I'm at 2 months now on the first charge.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      We're thrilled you're loving the Modern Keyboard with Fingerprint ID. With Windows Hello, it's faster and more secure to sign in to your favorite Windows 10 devices. Thanks for letting us know about some of your favorite features!

      Kindly,

      Jessica
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Compact USB/Bluetooth Keyboard

    Posted
    TropicDiver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great laptop styled keyboard with fingerprint reader. No issues getting it right online with the current version of Windows 10. The windows hello had no issue recognizing it and scanning my fingerprints were a breeze.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellant

    Posted
    bestbuyguy36
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    4 stars because the keyboard does not light up. Otherwise, outstanding. Fingerprint key with Windows 10 Hello works as it should and provides another means to log-in securely. There can be about a one second lag for the keyboard to turn on/connect.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi there,

      Thank you for taking the time to review your Modern Keyboard! We're happy to hear that you have been enjoying your keyboard, and will pass your feedback along to our team.

      Kindly,

      Victoria
      Microsoft Customer Care Microsoft

  • Rating: 5 out of 5 stars

    Quality Construction

    Posted
    RiverWayne
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The keyboard is very well made. The keys have the right amount of travel, are quiet and have a rubbery feel/texture. You can use it wirelessly or attach the supplied USB cable and keep it directly connected to your computer.

    I would recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi River,

      Thanks for taking the time to tell us about your experience with the Modern Keyboard. We're glad you liked the design and flexibility of using it wireless or wired. We hope you continue to enjoy the device!

      Take care,

      Amanda
      Microsoft Customer Care Microsoft

  • Rating: 4 out of 5 stars

    Looks sweet but takes a bit

    Posted
    Bloom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This looks sweeter than most standard keyboards but it's thin profile makes it into the realm of, is it worth it. As a vain person looks win over and it stays. Looks very modern but lets face it, it is just a keyboard.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Would Not Pair

    Posted
    jtharpe
    • My Best Buy® Elite MemberElite Member

    Would not pair with computer. Followed MS advise to get the keyboard to pair and would never pair. Returning the keyboard to go back to Logitech. FYI. This keyboard only supports Bluetooth 4.0 or higher

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Modern and Stylish

    Posted
    KCxx
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Well made, great feel, stylish, wired or wireless. They say the fingerprint sensor is hidden because it's a button instead of a glass face. And the button works well.

    I would recommend this to a friend