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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 500 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 500 reviews
  • Rated 5 out of 5 stars

    All you could ask for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The screen colors are remarkable. For a durable, full function portable computer, you can't go wrong. You can utilize a special micro-SD chip adapter which I purchased on Amazon that is designed specifically for this computer (BASEQI Aluminum MicroSD Adapter for Microsoft Surface Book 2 15" (Model-351A)) that is flush with the computer's side which I used to add 512GB for ~$200.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We’re glad to hear your experience with Surface Book 2 is going great! If you ever need any extra storage you can check out all of Surface’s additional storage options here: https://support.microsoft.com/en-us/help/4075130/surface-windows-81-surface-storage-options. OneDrive is particularly useful because it comes with your Microsoft account.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s slim compact and easy to use. The battery life is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter starting college. She has been very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Purchase for Rhino 3D

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance, Purchased for drafting with Rhino 3D using Nvidia GPU

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good, maybe the hp envy would suffice for less $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, I do wish it was much lighter and not so expensive but we don't live in a perfect world, unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick bootup. Good build quality. Good battery lilfe

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awesome 2-1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is simply amazing. The things you can do on it is endless and brilliant!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer needed for graphic design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a computer for my daughter in her post-graduate endeavors in graphic design. Customer service rep was outstanding, explaining all the differences between price points and brands. Although there was a technical problem with the computer 2 days after purchase, BB exchanged the computer for a brand new one at the Vancouver, BC location! Bravo & thanks BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for traveling and is lite weight, and very efficient for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. Does the job very well and I can use it effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great machine. Still becoming familiar with WIN10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superfast and easy to work with. No issues with performance love the display.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for architecture designers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at a great deal. It is fast enough to meet my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Surface Book 2

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. The only thing that I would recommend is getting the higher wattage charger if possible. Then one that was sent to me got hot when I was working and charging my computer at the same time. It does everything that I would want and more.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can use it as a I pad or laptop and I can write on the screen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the design. Meets everyday need. Have not Fully utilized intended use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, easy to use. Love the ability to use it as a tablet.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We’re delighted to hear you’re enjoying your Surface Book 2. If you’re loving what your Surface can do in tablet mode, check out what Surface Pen can add to your tablet experience. Our friends at Best Buy have them here: https://www.bestbuy.com/site/microsoft-surface-pen-platinum/5859012.p?skuId=5859012.

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingly fast and clear so user friendly, the best computer I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great windows platform

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and tablet. Originally I was going to purchase a MacBook and ipad for school but seen that this machine could handle and even outperform both of those. Price may seem high and rightfully so but one of those situations you get what you pay for. Only let down is battery life I can’t get to the estimated time even with all power saving setting enabled.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this surface, fast clear and lots of fun to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and versatile. Converts to a tablet with ease.

    I would recommend this to a friend