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Customer Ratings & Reviews

Your price for this item is $2,124.99
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The comparable value price is $2,499.00

Customer reviews

Rating 4.6 out of 5 stars with 500 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 500 reviews
  • Rated 5 out of 5 stars

    I love the capabilities!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had some issues syncing my email but finally got it figured out. Now we can proceed with all of the possibly capabilities to be offered!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great every day laptop and amazing for digital art with its detachable screen - definitely recommend picking up a stylus for this machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beats Mac book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was torn between a Mac and the surface book 2, and I am very happy I went with the Surface. It has awesome features and crazy hardware. Incredible machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to use in our business. It does everything she needs it to do far a low price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with this workhorse. I love the huge tablet availability. Now just need a detachable pop socket and i will be all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    take it anywhere

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a much needed upgrade. Functional laptop (2 in 1) . Good graphics and like the touch screen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This computer is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer for work and school. It is by far the best computer I have ever had. Being able to use it as a tablet as well is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love ym computer. Best choice I made. Definitely recommend to anyone looking for a nice computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent college laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while it does cost more than its competitors, you definitely get what you pay for. This laptop doesn't cut any corners when it comes to quality

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're delighted to hear you're finding fantastic value with your recent purchase of the Surface Book 2. We're proud to provide our customers with quality devices and excellent customer service. Thanks for the great shout-out, we're thrilled you love your device!

      Cheers,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Another great product from Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am wholeheartedly a Microsoft user. There is not way I will ever use an Apple product as long as Microsoft keeps cranking out the Surface series

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent display and sturdy laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High end piece though is a bit heavy / though at this price good to include some of the accessories like pen / mouse / etc

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great touchscreen laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a few issues with this machine, but overall it was good. Replaced it with a Surface Book 3. The detachable screen is a nice feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Surface Book 2 for our son who will be entering his freshman year of college and studying engineering. He absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft did a great job on this PC. Was using a MacBook Pro before this and I have no regrets about converting to the world of Microsoft.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible All-Inclusive Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "laptop" is incredible. I use it as a tablet and laptop, but also currently as my home PC and it performs every task perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great notebook for College Student and photography

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the surface for college and photography startup business. So far, the experience is fantastic!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Georgia,

      We're thrilled to hear you decided to go with Surface Book 2! We have no doubt your new Surface will be a great partner for editing photos and starting up your new business. Thanks again for the shout out!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Laptop-tablet Combination

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop-tablet combination and I enjoy using it as much as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my surface book 2! The guy who helped me was very knowledgeable about it and he let me explain exactly what I wanted and

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love the size of the Surface Book laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the size of the Surface Book2, but I don't like how small the keyboard it. I guess I can't have it both ways. :) Overall, a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, but expensive, so far it works ok, and hope it holds up to the world of windows.

    No, I would not recommend this to a friend