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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 500 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Speed

    Rating 4.2 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Surface Book 2's stunning screen quality, ease of use, and strong performance. Many appreciate its long battery life and lightweight design, making it portable and convenient. However, some find the price to be a significant drawback. Concerns were also raised regarding the limited storage capacity and the fact that the pen is sold separately.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 500 reviews
  • Rated 5 out of 5 stars

    LOVE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is amazing! The fact it can turn into a tablet is just a bonus feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really am happy with my laptop. The staff were so helpful and very knowledgable. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect computer/tablet for my college student. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft surface book 2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my surface book 2. highly recommend it !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this pc. Can play gears 5 halo ori, etc. crispy fresh

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Surface Book!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I was wanting. Couldn't ask for a better computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with it. Wish i would have bought it sooner. Keypad trackball is a little slick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for typing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little top heavy, but overall great. Tablet mode is a little gimmicky, but okay if the rare occasion occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4th one I own. 1st Surface Book

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing is the removable screen. Really is a true IPAD replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with all the latest features. Only issue is it’s a bit heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    versitle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE, no heat in the lap...only flaw is does not always diconnect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo tablet/laptop us amazing. Lightning fast and beautiful picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing table/ computer, it was expensive but very useful. love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially was happy with the laptop but the parts could have been made with better quality

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Love Surface Book - Do Not Love no protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spent a lot of money in store that night on a new Surface Book & rep sold me wrong case, turns out there is not case for the most expensive computer/laptop I have ever purchased - I did not try the fit immediately assuming that since a sales rep suggested I add it to protect my new purchase. I feel duped and sad that I may not be able to have protective case for this pretty good so far product.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry to hear that accidentally purchasing the incorrect case for you device has led to you having a negative experience with your device as a whole. At the very least, we hope that you're enjoying your Surface Book 2, and always encourage you to reach out to our online Support Team if you have any questions or concerns, here: https://support.microsoft.com/en-us/contactus/.

      Kind regards,

      Jessica
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for detail work. can use either as laptop or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pimp of the All-in-Ones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. Awesome device. I’ve had it for a few years now and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased the surface book 2 in august 2019

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer just kind of sad that they released the new one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey in my opinion, but a good product. Love that there is a way to hide the keyboard when using tablet mode.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    COLLEGE READY!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one did not work properly so we did a quick return and it is easy and perfect for the new college freshman.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for choosing the Surface Book 2! This device is perfect for students who are on-the-go. Its two-in-one capabilities and long battery life make powering through study sessions a breeze. Congratulations to your recent graduate!

      Kind regards,

      Jessica
      Surface Customer Care Microsoft