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Customer reviews

Rating 4.5 out of 5 stars with 539 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 539 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop everything from display to features to performance. The price was great, opened a new credit card account and received a 10% reward!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    2 year review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far its been a great journey. However, one thing i will say is that when you are super multitasking, and i mean on a docking station with 3 monitors extended and grinding for an hour or 2, you will hear the fan! Otherwise, when used as a school laptop by itself to do normal stuff its very reliable and good with 4k video. I do however, wish i would of gotten the metal version rather than the mat, since the mat eventually becomes worn from the sides or leaves hand prints.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    New Microsoft laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and lightweight. Still figuring out all the bells and whistles, but it’s easy to navigate. Great speed, too. The picture is phenomenal. Wish it wasn’t made in China, though.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works good and it is fast! I don't think the pen I bought to go with works very well though! I have to click on things several times to get it to work right and that is very frustrating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, love it, love it. Great computer for school and it was on sale for 899$ for a 15 inch is an amazing deal. Favorite thing is screen resolution, keyboard feedback, and battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello – We're thrilled to hear you're loving your Surface Laptop 3! Best, Erica Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop for the money. I previously used the Surface Book with detachable keyboard and the performance and battery were terrible. This is much better and doesn't get unbearably hot either.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Great portable laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good looking and sleek laptop. Excellent screen resolution and very portable design. Ryzen processor is fast enough for general office work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using the Surface Laptop 3 15" for almost a year. I haven't had any problems so far. Battery life is the same as when I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between MacBook Air or this Microsoft surface. I picked the surface because of the 15” inch screen. It’s a Perfect size and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Powerful and easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is delightfully easy to use, so flexible with the touch screen option, and also powerfully - it hasn’t disappointed me yet!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Best laptop ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic laptop, the best I've ever owned. It's lightweight with a premium feel. It's fast, has a long battery life, and the screen is just as good ad my OLED.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Rob – We're thrilled that your new Surface Laptop 3 is the best you’ve ever owned. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gonna go with Mac apple but then I would have to use their products. This one is fast love the touch and love the clear picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how light it will s and the fact it is easy to use. I enjoy the usb plug in on the side so I can transfer data to my printer or add info to this lap top. I would recommend this labtop to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So for it is lightning quick and easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite an upgrade from my old Dell. This Surface laptop is super fast with powerful processing speed. The screen is very large and with the Surface pen so much easier to browse and guide with.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Bought for 15 year old daughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter for distance learning - love the touch screen. It was easy to set up and use - also love the security face recognition feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface laptop 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I thought it would be. The screen quality is second to none. I travel a lot so the light weight was important to me. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Labtop ! slim and very good size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is always so helpful with great staff. Great products at great prices. Bought a Microsoft surface labtop and is the perfect investment for school and any needs.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son for school. He says it’s great for everything he does and uses it for. It was at a great price and value.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was easy to buy in store. Computer was easy to set up, large screen using to use. Purchased for new job, happy so far.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this laptop on sale for my brother going away to college. He uses it everyday and loves it that it’s touch screen. The screen is big and very high def.

    I would recommend this to a friend