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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 25 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the Surface Laptop 4's lightweight design and its strong performance for everyday tasks and schoolwork. Its ease of use and straightforward setup are also frequently praised. However, some users express concerns about the battery life, particularly during video calls.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for 1 of our trainers. He loves how compact it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had good experiences with these devices and added another for a new employee at

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    surface 4 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop! It's just perfect for my needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - crashes a lot

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crashed windows mulfunctioned and has been used only for 2 months. Some update is wrecking windows surface laptops for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best purchase I have made

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop I had gotten it about 3 years ago and it is going strong! I had gotten a Microsoft surface in 2018 and it made me want to upgrade to this one and I love it!

    I would recommend this to a friend
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