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Customer Ratings & Reviews

  • Front. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 11. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 12. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 13. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 14. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 15. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 16. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 17. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 18. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Alt View 19. Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum.
  • Surface Laptop 4 Product Options video 0 minutes 15 seconds
  • Surface Laptop 4 - Product Demo video 3 minutes 21 seconds
  • Surface Laptop 4 Product View video 0 minutes 10 seconds
  • Surface Laptop 4 Highlights video 0 minutes 30 seconds
  • Windows 11 Home video 0 minutes 18 seconds

Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Platinum

Model:
5W6-00001
SKU:
6455201
Your price for this item is $1,199.99
Clearance
The comparable value price is $1,499.99

Customer reviews

Rating 4.7 out of 5 stars with 202 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the Surface Laptop 4's large screen size, high-quality build, long battery life, light weight, and strong performance. Many appreciate its touchscreen functionality. However, some customers express concerns regarding the limited RAM and the number of ports available, while opinions on heat generation are divided.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 202 reviews
  • Pros mentioned:
    Screen size

    I absolutely love the touch screen it makes it eas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the touch screen it makes it easier to navigate great computer

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large screen and how easy it is to use. Great product.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    My School laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy out of the box setup. Battery life is very good and easy to carry and use for school.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Microsoft Surface 4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall computer! No problems transferring data from my old laptop. This laptop is also very fast.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Killer laptop for the price. Battery life is great. Loads fast and I upgraded from a Surface 2.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – We're thrilled that you're enjoying the speed, and battery life of your new Surface Laptop 4. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Great Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall laptop, purchased it to work remotely and its been nothing but great.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Quality Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer runs amazing. Love the weight and ease of opening

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Best laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I have ever had. Super fast and responsive

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Yourmama

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s fast, sturdy, and easy to use.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop and it is so thin and easy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Ram
    Tech Insider Network Member

    Better than expected

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My expectations were not high after have used a chromebook for the past year. I am not a power user for business, just daily tasks, small online gaming. I know good picture as I have a calibrated home theater OLED so here are my assessments. Good: Very responsive, SSD loads things quickly and the laptop doesnt hesitate. External mouse paired easily. The touchscreen is responsive and works well with a stylus. It has WIFI 6 and paired with my router at 2 Gbps easily topping out my plan speed all over my house. Range is excellent on WIFI as well. Great battery life, working for almost 12 hours on it and the magnetic charger works fantastic! Sound out of this is much better than expected and it feels like it is coming out of the screen. Overall, this thing doesnt miss a beat and does everything I have thrown at it without missing a hitch. There are a couple cons: Colors on some websites are oversaturated and then on some sites they seem dull and hazy. I tinkered with the color settings and found a way to make it more neutral and it is much better. The screen is also pretty reflective and I found myself adjusting my head or closing the blinds behind me to make the glare disappear. Windows 10, yes, its a con to me, but it does what is supposed to do decently well. Overall, I am pretty impressed. I got the Ryzen version on purpose and it does not disappoint. Probably could use more memory but for what I do, this thing is snappy and fast. Good job, Microsoft!

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. It's wonderful to hear that it’s a good fit for your needs. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • Pros mentioned:
    Weight

    Love my new laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great machine. Very slim and light as well. I'm really impressed.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shawna – We're glad that you're a fan of Surface Laptop 4’s lightweight design. We hope you continue to enjoy using it. Cheers, Erica Surface Customer Care Microsoft

  • Microsoft surface 4 laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft surface 4 laptop is a great machine but requires additional equipment to make it work like a table top

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, work verry well, good speed, satisfy with Laptop

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Great Computer for everyday use!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Surface Laptop - had previous versions and they are a wonderful laptop!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Great Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast processor. Very happy with this laptop.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Microsoft Surface Laptop 4

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Easy to use. The screen size is great. Love the touch screen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Rylee – Thank you for sharing your thoughts and feedback on your new Surface Laptop 4. We're delighted that you love the touchscreen and compact design. We hope it continues to serve you well. Best, Erica Surface Customer Care Microsoft

  • One of my best laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a good laptop so far it’s working good and I loved it

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend

  • Surface Laptop 4 - Go Get It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Converted from a MacBook Pro, for business reasons, and I couldn’t be happier.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product. Good size screen and easy to set up.

    This review is from Microsoft - Surface Laptop 4 - 15” Touch-Screen – AMD Ryzen 7 Surface Edition – 8GB Memory - 512GB Solid State Drive - Matte Black

    I would recommend this to a friend
Page 6, Showing 101-120 of 202 reviews
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