Customer Ratings & Reviews

This is my third Surface laptop. They're reliable, work well, and look great. The Best Buy purchase experience was excellent - the door greeter made sure that a knowledgeable sales associate was available to help me as I walked to the proper section of the store.

We bought this laptop for our son to use at college. The battery lasts a long time, and it works very fast. The copilot system is excellent, especially when he has to summarize his writing.

Runs engineering software well, fast and battery life lasts long. Very good purchase especially for the price. Touchscreen is nice to have also.

I love the laptop so far. I got the gold color and it’s beautiful. People always confuse it with a Mac! I have used this laptop before at a previous company, so I went with it for my own purchase. Using it for business purposes

I love this device. I miss the ability to write in a tablet form of Surface Pro. So far so good this powerful machine.

I am so pleased with my Prosoft surface laptop, especially since I decided to go with the one terabyte storage. The best part about purchasing with Best Buy is I was able to trade in two older laptops that I had. And the best money I’ve ever spent was with the total tech department of the Geek Squad.

I like. It's pretty. Works good. Fan not doin the most. Good stuff. But it scratches easy :/

Very pleased with my purchase. Received good attention and good explanation of details where I was not knowledgeable.

excellent product, amazing quality, very light, looks great

Excellent laptop, love the response time, screen quality, great buy1

Perfect laptop for windows users and app. I'm an avid Mac user but will use windows laptop for work and office suites. This laptop does everything I need it too. It's fast, responsive and love the touch screen (something I wish Macbooks can do). The new Snapdragon chip is amazing.

Loved how robust the laptop is, it is strong and full metal. The touch feels amazing and the screen is scratch free. It's so freeing to not to worry about the screen

Great device!!!! Love all of its features and how light and easy to carry around it is.

This is the best laptop I’ve purchased in years - especially among Windows-based laptops. The ARM app support was better than expected, and the list of compatable apps keeps growing. The computer itself runs impressively well. Very happy with this purchase.

Have had this laptop for a month now. Very fast even with low internet. Works great for home, work, school, and entertainment. Very fast and clear screen. Great touchscreen even though I don't use it very often. Would definitely recommended getting Geek Squad Protection just in case something stops working.

Using when I do rounds in a hospital and it's light enough to carry one handed and type with the other. It's very fast on all the wifi I've tried it on. Very good system.

This laptop has not disappointed. It is t loaded with a bunch of crap software. No regrets!

Very good laptop very very fast great for school or business I would recommend it but if you use a Apple computer you would have to get use to it.

The laptop itself is great, but it really depends on what purposes you need it for. For everyday use or studying, it works perfectly fine and the battery isn't too bad. However, the ARM processor can cause some issues, as there are games, applications, and programs that don't support ARMs. The storage and memory are great, although there are times where everything freezes if too many applications/browser tabs are open.

I love this laptop even though they seem to have a habit of the power supply stopping working. I had an accident with it while it was still in the warranty and I was impressed at the exchange process, that it went so smoothly, and quickly - and they even arranged it to arrive at the right time because I was going to be out of the country for a couple months.