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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.8 out of 5 stars with 68 reviews

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Rating by feature

  • Battery Life

    Rating 4.9 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the excellent performance and impressive battery life of the Surface Laptop. The fast processor speed and clear screen quality are also frequently praised. Additionally, users appreciate the sleek design, portability, and ample storage space.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-68 of 68 reviews
  • Pros mentioned:
    Battery life, Processor speed, Screen quality

    Rated 5 out of 5 stars

    The Macbook Air of Windows Laptops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek and premium feeling laptop with a great screen (especially because it isn’t an OLED display). The trackpad feels amazing! The color feels refreshing when looking at all of the other black and silver laptops available. The speakers are probably the weakest point of this laptop, but they are still perfectly fine and won’t be an issue for the vast majority of users. I appreciate being able to replace the SSD dowwn the road since it it replaceable if you have some technical experience and are comfortable “operating” on your laptop. The processor is snappy and I have found that most major applications work fine on it. Google drive is one exception, but the web version works just fine. This is NOT a gaming laptop by any means, but it can play some games decently well. Don’t expect to be playing Ray Traced Cyberpunk at max settings, but playing at 1080p low-medium settings on moderately intensive games is just fine. I have been able to play Civ VI, Crusader Kings 3, and Sims 4 with some playing around in the settings to get a smooth 60+fps. Not every game will work and those that do might not hit max graphics without being unplayable or without it being an old game. The battery life is great and I find myself not needing to charge during the day unless I am playing an intensive game on it. I would easily recommend this to anyone except people looking for a desktop replacement or someone looking for a heavy gaming computer. I dont know if this would be good for programming or engineering (or similar tasks) because I dont know enough about that to give an opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loss in the Unknown

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even got it yet and it’s already been a month. And I’m already getting payments for the month. Great Service!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reset failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unable to get computer to load after a reset. Best Buy attempted to do so. failed and gave me a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Pixel response time must be poor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots to love...ultra premium build, great keyboard, fast. Even with 120Hz refresh rate the pixel response time is so slow that you get a lot of ghosting of the mouse cursor and when you are scrolling. It really takes away from the snappiness of the high refresh rate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    surface laptop 7 in blue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice speedey laptop with ample storage with various colour choices good battery life

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    surface pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer, really good for engineering and keeps work and personal tabs separate

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and I love it. It’s fast and allows me to do all the work I need

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight but well built and secure on iPad. Beautiful color and keyboard connects easily.

    I would recommend this to a friend
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