Customer Ratings & Reviews

Excellent value, and finally a product that is part of the Microsoft catalogue that can compete with the portability and battery life of the Macbook Pro.

Love the new laptop. Ive had it for about 2 months now and no complaints. Its thin, sleek, and has great long battery life. I highly recommend it.

Good product overall. Easy to use. Good battery life.

Love the laptop! It’s fast & holds amazing charge.

I was so very excited to received this laptop. I am in graduate school and was looking to replace my old lenovo 9i that I love but it was showing signs of wear. This laptop was highly regarded online by a few reviewers that I trust their opinions. For the pro's: The laptop is beautiful. The colors, the premium build the soft-touch keys are amazing. The touchpad is responsive and similar in quality to what I was accustomed to my lenovo. Cons: The screen is terrible. Its an LCD display that just looks archaic compared to the beautiful OLED displays you would expect in this price point. The low resolution of the screen gave me a headache when scrolling through webpages or reading materials. Ultimately, I returned the device. This laptop would have hands down been the best laptop in this price range for the money if Microsoft had not gone cheap on the screen. If this laptop had the same OLED screen the regular surface had it would be a MacBook killer. Super unfortunate because I otherwise loved the laptop. However this was dealbreaker for me.

My daughter is in college and she loves this. She says it is fast and sleek.

So happy with it, hard to believe that Apple doesn't have a touch screen computer.

i love i can watch one piece :) its super petite and the color is so cute

Too expensive for the price. Also the Recall feature from Microsoft never came.

Bought this for a young college stident and she absolutely loves it.

I love my new laptop and familiarizing myself with it.

TLDR: Had high hopes for this, but there's so much to be desired. Having major network spike issues while my M2 Air, HP Spectre 360 never had this issue. Hoping the next set of updates fixes it. I can't recommend the Surface at this time due to the network and display issues I'm having. Maybe in a few months this will be worth the price tag. Get a Vivobook or a Samsung Edge unless you care that much about the trackpad and keyboard. Didn't have issues testing out those machines with the same issues I have here. Cons: - Network spike issues with the latest drivers. I can only join meetings while hard wired now - Issue with the display as others mentioned. It looked like the NPU was dying after 1 day of use? Did a reboot and it hasn't come back yet - Battery life is nowhere near as good as Qualcomm or Microsoft say it is with basic office usage Pros: - Gets bright enough to use on a daily basis and even in the sun. - Doesn't get as loud as the HP Spectre - Fans don't ramp up as quickly on the better performance mode or recommended - keyboard and trackpad are on par with my M2 air. - Performance is great issues with my tech stack - Fast boot-up time - Feels and looks like a $1300+ laptop