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Customer Ratings & Reviews

Your price for this item is $899.99
The comparable value price is $999.99

Customer reviews

Rating 4.6 out of 5 stars with 212 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers highly value the Surface Laptop for its overall performance, fast processor speed, and impressive battery life. The laptop's portability is also a significant advantage, enhanced by its lightweight design and convenient screen size. Users appreciate the touchscreen functionality and find the design aesthetically pleasing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 212 reviews
  • Rated 5 out of 5 stars

    Surface VS MacBook

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my uncle he absolutely liked it. He is not a big fan of MacBooks however this laptop is very close to MacBook in terms of design, performance, appearance. This is just amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built and fast, with a beautiful screen. Compares with the MacBook Air 13 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Battery Life

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: The Battery life of this laptop is great when using it for simple browsing and streaming, I get an average of 12 - 13 hours of battery life. Although this is not what’s advertised it is much better than I usually get with others windows laptops. The trackpad and the keyboard are also decent although there isn’t much key travel. The Bad: there isn’t much wrong with this laptop. The screen could be better but it’s a decently bright display so it makes up for not being an OLED. Also since this isn’t an x86 cpu not every program runs perfectly, but as long as you know what you use runs on arm or through the translation it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer at a great deal!! Very compact and lightweight. I love that it was readily available for pick up when I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! It runs very smoothly, fits easily in my school bag, and is very comfortable to type on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great small portable system. Easy to use with long lasting battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable and reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the 3rd one I have owned, but the first Microsoft laptop I have had. It is by far my favorite one. I am a college student and it has been very reliable and easy to take to and from school. Copilot has also been very nice to have when I need questions answered. Highly recommend this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Microsoft laptop I love the touch screen and how easy it is to take with me very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really smooth. It has great battery life. I like that is is touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve preferred Microsoft laptops over Apple for a while now and I’d give props to the school system for introducing them to me. I’m starting college soon and this was the perfect investment, it runs so smoothly and I’ve had zero problems. I think my favorite part so far is the battery life, I went to sleep watching YouTube and when I woke up after 9 hours it was still over a quarter charged!! I recommend getting the mouse to go along with it, it is convenient and adorable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy, valued well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speedy device with a beautiful screen at incredible value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop to own. I have purchased Surface products off and on through the years and i have to say this 7th generation of Surface Laptop that Microsoft nailed it!!! I enjoy the battery life, CPU performance and find the Copilot experience very exciting. I’d say to those who have their doubts, try it out at your local Best Buy today, I know you will be sold quickly. $999 for this kind of sheer performance is insane for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is your sign to treat yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for school, so much better than Mac in my opinion. Great battery life too! Light weight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surface Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works great easy to use. Lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Touchscreen Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works so smooth and easy. The battery stays charged for a long time and I love using the touch screen feature. 10/10 recommend for anyone looking for a new multi-use computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super slim

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer. Much better than apple products. Very slim and easy to travel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A much needed upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop, last time I bought one was in 2012 when I headed off to college. I still live my other laptop, but the years have gotten to it and as a graphic designer waiting 30 minutes for one of my design layer to shift half an inch to the left wont cut it. This laptop is lightweight and nice to the touch but it packs amasing power. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this laptop for my lady who is starting hygiene school. She is required to have a windows laptop. This is the computer that convinced her to switch from apple to windows. Great display and sound system. Equipped with good storage for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical, nice and light to carry, I love the touchscreen!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works perfectly. It is very easy to use even for beginners. It came with word, excel and power point without having to pay extra for. And it came with an antivirus program without having to pay extra for. This made it a more affordable computer. It is a joy to use.

    I would recommend this to a friend
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