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Customer Ratings & Reviews

Your price for this item is $1,039.49
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 162 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.8 out of 5 stars

  • Display

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 162 reviews
  • Rated 5 out of 5 stars

    Buy it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design! Microsoft did a job job with this one! I usually go for Apple products but I wanted something different & im in love with it already!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best windows laptop !!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is of a great quality. Finally Microsoft could produce a high quality ARM based laptop. The only issue is that, unfortunately, the battery cannot still compare with Macbook Air. I get around 10 hours of average usage with this laptop. But I still think this is the best ever windows laptop created

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought this instead of a Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, sleek, smooth running. Bravo Microsoft!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft laptop review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got this laptop for work and now i use it for almost everything. I take it with me everywhere i go and its one of the best purchases ive made so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been really impressed with the Microsoft Surface. My last one lasted over 10 years! I didn't replace it because it stopped working, I was simply ready for an upgrade. It’s durable, lightweight, and easy to use, which is a perfect fit for any student or administrator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My electronics Go-2 place in AK.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. But, most importantly, "Great customer service"!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for graduate school and I have really enjoyed it; works great! Great battery life and easy to tote around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this device for about a month and I love it. There are no particulars - it does what I want and hasn't given me any trouble!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter loves it. Nice small form and enough power for her work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for me as I am going to college in the fall and it has everything I will need and more so glad I was able to find and I love the touchscreen feature

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent laptop. The Snapdragon plus (base model) is great for everyday/student needs. Windows itself needs some work on ARM, and not all applications are native. Even though they can still run, the cost to battery life was surprising to me. It's also a lot heavier and bulkier than I would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While its just a tad heaver than I had hoped, everything else is perfect. The monitor is large and crystal clear. The speed of this computer is excellent and the AI Buddy is very helpful. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not returning mine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any issues yet. All my applications work without issue. The speed of all applications is acceptable, and battery life is exceptional. Also, the additional usb-c ports allow me to drive two additional displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Fast Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, excellent and reliable. This is a well made and easy to use laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Design!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good computer! Only problem its the snapdragon Chip that its a little slow with certain applications. Theres a little lag, not that bad but its a new processor so I cant complain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing laptop ever!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. 10/10 recommend using it for work or school. Battery life is the best. Just overall awesome !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Upgrade Significant Savings

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase on the last day of the Florida Sales Tax Holiday; and then have it shipped to my home within a few days. This replaces a nine year old Surface Pro3 i7 8GB 512GB which had recently encountered failures of both the Bluetooth and WiFi hardware. The speed and battery life of this replacement far exceeds those aspects of the former; at 57% of the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nancy M Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought the Microsoft Surface Laptop Copilot 13.8". I love the size, look and feel. The price was just right, and Best Buy helped me with getting everything I needed. The screen quality, the touch screen is great, its light weight, the brightness and especially the battery life, is just want I needed. Its easy to use and a great value for your money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Windows Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was needing a reliable Windows laptop that provided strong performance and solid battery life. This laptop definitely met those needs. Build quality is excellent, display is very nice. I'm easily getting 8+ hrs of use on a charge, and running most productivity apps I use on a daily basis is no problem for the laptop. I did run into some issues with the pre-installed OneDrive app...due to this computer having an ARM processor rather than x86. Overall, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Windows PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Well crafted…very premium. Copilot works very good on this machine. Well worrth the price.

    I would recommend this to a friend
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