Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 161 reviews
Rated 4 out of 5 stars
It’s amazing
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s great I love it. I use it for college and it has been amazing so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Freshman Approved!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Laptop for my college Freshman. Lightweight and great processor.
I would recommend this to a friend
Rated 5 out of 5 stars
Fire
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! The copilot is worth the wait. What are you waiting on? Get it now
I would recommend this to a friend
Rated 5 out of 5 stars
Great buy
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent laptop. My brother is using this and he is very happy with it
I would recommend this to a friend
Rated 5 out of 5 stars
Outstanding product and service.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great laptop, outstanding value. Also we had excellent service.
I would recommend this to a friend
Rated 4 out of 5 stars
Great laptop
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the displays its bright and beautiful. Quickly responsibe and doesnt overheat
I would recommend this to a friend
Rated 5 out of 5 stars
Ddd
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product for my Daughter on her way to college
I would recommend this to a friend
Rated 5 out of 5 stars
Great school laptop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for school and does everything you need it to.
I would recommend this to a friend
Rated 4 out of 5 stars
Start up is annoying
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful labtop but starting it up is a bit buggy
I would recommend this to a friend
Rated 4 out of 5 stars
College
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I think the there’s not enough for the price other than that I love it
I would recommend this to a friend
Rated 2 out of 5 stars
NOT GOOD AT ALL BECAUSE INCOMPATIBILITY
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I LOVE THE CONCEPT. But Please be advised this is not a normal “windows” laptop because of these mobile proccesors. I sold my MacBook Pro because I need a Windows laptop normally for the open system that they normally offer but I ended up with a worst machine in that case scenario. PLEASE MAKE THE SAME COMPUTER WITH NORMAL COMPATIBILITY AND I’LL BUY IT. The design is great don’t ever change that part .
No, I would not recommend this to a friend
Brand response from Snapdragon team
Posted .
Many applications run natively on devices powered by Snapdragon X Series platforms. For emulated applications, we use Microsoft’s Prism emulator built into Windows 11, which usually ensures minimal performance differences. For more information on emulation, please visit https://learn.microsoft.com/en-us/windows/arm/apps-on-arm-x86-emulation
Rated 4 out of 5 stars
Surface Laptop
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a lot of cool bells & whistles, but comes with a huge learning curve.
I would recommend this to a friend
Rated 4 out of 5 stars
Works Well
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works well and has fast load times. I am quite impressed.
I would recommend this to a friend
Rated 3 out of 5 stars
Not there yet
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Linux and its related components either didn’t work or only functioned partially, so I had to return it. I’ll have to wait for the platform to mature a bit more.
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Nice but not perfect
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice but not perfect
It has had several glitches already such as keyboard not working, turning off/freezing up with a black screen. I’ve only had this computer for a month. Not used daily, but used regularly with no major programs running. The aesthetic is nice
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Will not connect to printer.
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cannot print from laptop.
Had a problem connecting to my one year old HP printer. MS support says that my new ARM based Surface is not compatible with HP printer. Now I am stuck with a computer that is somewhat worthless to me other than surfing. I print a lot of documents for my home based business.
No, I would not recommend this to a friend
Brand response from Snapdragon team
Posted .
Thank you for your feedback. We’re continuously working to expand support for more applications, both natively and via emulation. Please visit https://www.qualcomm.com/products/features/windowsapps to see the most popular supported apps.
Rated 1 out of 5 stars
Awful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
No idea as between online customer service and in store customer service the product was lost, finally delivered to a store for pick up and didnt have the hardware promised. The entire experience was so bad I am challenged to imagine a situation where I would ever purchase something from BestBuy again.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Mr. Martin Alfaro
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase for value. Everything I need for work and play.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a MacBook that doesn’t suck. Got the lowest tier with 512 SSD for school and work. It’s quick when using applications, but not the fastest when it comes to opening apps (maybe im just used to a G14). Worth the $971 out the door. Nice on the lap too, not too small. I had a choice between this or another gaming laptop. I’m glad I chose this.
I would recommend this to a friend
Rated 5 out of 5 stars
Microsoft Surface Laptop
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my 2nd generation of this computer. Prior model was purchased about 8 years ago, and still working. Keyboard was starting to become troublesome after the years of use, but satisfied enough with the model's performance and reliability to purchase this model again.