Customer Ratings & Reviews

Love the color of the laptop!! Mor importantly, it is fast and easy to use. I do not use it for more than work tasks, but it is a good laptop.

Very portable and easy to use - I currently use it for my part-time jobs so it works well that I can carry it to different locations to use and the battery life is good enough to get me through each day. I also use it for some design tasks and the touchscreen comes in very handy.

I needed a laptop for very basic purposes and this is exactly what I needed. The pinkish color is very cute. Pros: lightweight, like the touch screen, very easy setup, love the multi-window screens, touchpad is large, and the battery is very long. I am still getting used to Copilot and honestly I have been using chatgpt instead because it's a little more helpful.

Exceptional Experience with My Windows Copilot PC Purchase at Best Buy! I recently purchased a Windows Copilot PC from Best Buy, and I couldn't be more thrilled with my experience! From the moment I walked into the store, the staff was incredibly helpful and knowledgeable. They took the time to understand my needs and guided me through the various options available, making the buying process seamless and enjoyable. The selection of Windows Copilot PCs was impressive, and I appreciated the opportunity to test a few models before making my final decision. Once I found the perfect fit, the checkout process was quick and efficient, thanks to their friendly team. I've been using my new PC for a couple of weeks now, and the performance is outstanding! The Windows Copilot features have significantly enhanced my productivity, making multitasking easier than ever. Plus, the design is sleek and modern, fitting perfectly into my workspace. Overall, my experience at Best Buy was top-notch, and I highly recommend them for anyone in search of new electronics. Their excellent customer service, coupled with a fantastic selection of products, truly sets them apart. Thank you, Best Buy, for making my PC shopping experience a pleasure!

I love the sleekness, Battery life is top notch! The speed and the display checked too.

The better speed excelente Long life battery Display good

I recently purchased the Microsoft Surface Laptop Copilot+ PC (13.8”, Snapdragon X Plus, 7th Ed) and overall I’m impressed — it delivers on many of its promises. The build feels premium, the display is terrific (bright, sharp, with great color accuracy), the battery life is solid, and the inclusion of Windows AI features / Copilot+ has proven useful for productivity and everyday tasks. That said, there is one downside I’ve run into: the 16 GB of RAM sometimes feels a bit limiting. When I push the laptop — e.g. having several browser tabs open, doing light photo editing, or running a few utility apps in the background — the system occasionally shows lag or slower-than-ideal responsiveness. It isn’t a dealbreaker, but for heavier multitasking or more demanding workflows, more memory would make a noticeable difference. What I liked: • Strong performance for everyday use • Excellent battery life • Gorgeous screen and solid design • Good storage (512 GB) — plenty of room for files, apps, etc. What could be better: • Memory could be better — 16 GB feels tight for heavier multitasking or more resource-demanding apps • Occasionally, when pushed, there’s a bit of slowdown attributable to RAM constraints Overall: If your usage is moderate — web browsing, office-style productivity, media consumption, light creative work — this laptop offers a lot of value. But if you often run many apps at once, work with larger files, or want headroom for future needs, you might want to consider a version with more RAM (if available), or budget accordingly.

I was hesitant to purchase this laptop for awhile. It's very easy to get caught up in the numbers and the specs and if you do, this laptop may not be appealing. However, using the laptop is what matters and that is where this laptop excels. It is just a joy to use. The build quality is great, it looks beautiful (especially the Dune color), the keyboard is great, trackpad is great, screen looks very good and the speakers even deliver a great sound. It's not a powerhouse as far as doing intensive tasks, but for day to day usage, writing, surfing the web, basic content creation tasks or even simple gaming, this laptop is a homerun. One last thing to note that is incredibly important is the battery life and standby time. This laptop battery lasts incredibly long and when you put it to sleep, the battery doesn't drain. I put the laptop to sleep around 7pm at 100% charge, went to bed and when I got up and around, turned the laptop on at about 7:30AM and it was at 100%.

One of the fastest laptops I have ever used. Ideal for school. Very good performance, easy to use. I recommend it.

It is a bit smaller than my previous version. The screen does not detach but I found that I hardly ever used that feature anyway. Love the color. Performs well. Learning to use Copilot more.

The Microsoft Copilot Laptop, which integrates AI-driven features, is designed to enhance productivity and user experience. Here are some key points to consider when reviewing this device: Design and Build Quality • Sleek Design: The laptop typically features a modern and minimalist design, making it suitable for both professional and personal use. • Durability: Check the materials used in the build, as aluminum or magnesium alloy often indicate a more durable product.

I have been using this laptop for 3 months now and I love it! Display is great, runs super fast, love the keyboard. The size is perfect, not too small but not too big. Highly recommend

Love this laptop! Best purchase I’ve made in 2025! Love the touch screen option

I love the Surface Laptop. I have a Surface Pro for work and really like it, but I wanted to be able to use a computer in my lap. This is the best of both worlds. So easy to use. Love the touchscreen too. Definitely recommend.

works great...just as expected. Very light and well built. This is my 2nd Surface purchase.

Amazing speed. Great display! long lasting battery too!

Great machine, fast and portable, I would buy it again if I have to. It only misses lighting up the key board, hope tehe next generations will do so

This laptop is exactly what you expect from a first generation snapdragon version of the amazing surface series. This thing lasts a long time on the battery and does. It struggle with any daily tasks you throw at it. One caveat is that as others state in reviews this will “for now” have compatibility issues with some apps and processes due to the change from x86 to ARM architecture. Besides that this is an amazing work horse if you want a clean notebook.

It's not a bad little laptop. Only one USB-A port is a small problem (it has 2 USB-C ports, but I haven't seen a USB-C hub in the stores), and no HDMI port is a larger one. The biggest bug for me is that it won't let me load a piece of freeware that I have used for years, because it doesn't trust it -- it wants me to use something from the store that will cost money. Because it is small, it is very portable, but a small screen can be a problem for an old guy like me.

Remember that frantic app dance? 'Uninstall Photoshop, Install Premiere Pro.  Those days are GONE!!  The storage on the Surface Laptop 7 is a game-changer, allowing me to fully utilize the many photo, video, and graphic design apps I have collected.  The battery keeps up with my creative flow, the performance is consistently impressive, and the display is stunning. Overall, this laptop has been a genuine delight.