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Customer Ratings & Reviews

Your price for this item is $949.99
The comparable value price is $1,199.99

Customer reviews

Rating 4.8 out of 5 stars with 49 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the Surface Laptop for its overall performance, exceptional battery life, and fast processor speed. Its portability, appealing design, lightweight feel, and touchscreen functionality also receive positive feedback. However, some customers have expressed concerns about the limited number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-49 of 49 reviews
  • Rated 5 out of 5 stars

    A bit heavy, but greatly satisfied so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly use this for work, online browsing and watching YT & Netflix. It could have been a bit lighter, but it's compact enough to travel with and its sound & image quality is very good. I am satisfied with it overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMALL and Powerful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin and powerful with nice mid level soecifications

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, everything is good for my daughter. She is happy with the laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best work laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this model for our employees as their company laptop and will keep buyig them. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for college student or anyone using Microsoft programs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed with touch screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It annoys the heck out of me. I was used to a touch screen that responds to a light tap. With this device, I have to press harder, with more finger surface area, and often multiple times before it responds. Other times, it "responds" with an action I was not asking it to take. I seriously considered returning it, but didn't want to have to go through the hassle and inconvenience again of getting a new device set up and data transferred.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    missing ms office features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was expecting to have microsoft office features by default. very disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good value for its capabilities. Low weight, good screen, and gread battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Prfectino :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a perfect laptop at this price range, Fast and pioneer technology of hardware

    I would recommend this to a friend